IT SupportAnalyst/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for an IT SupportAnalyst/1st/2nd Line SupportAnalyst to join our London based law firm on a permanent basis. IT SupportAnalyst/1st/2nd Line SupportAnalyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the … reoccurring incidents and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary IT SupportAnalyst/1st/2nd Line SupportAnalyst Attributes/Skills: • Good troubleshooting and analytical skills • Experience providing support for more »
D365 SupportAnalyst – Dynamics 365 F&O, D365 F&O, D365 Finance, D365 Financials, D365 HR, D365 Talent, Systems Manager, System Management, Product Owner, SME, Systems Administration, Dynamics AX2012, D365FO Support, D365 FO Support, Dynamics AX SupportAnalyst, D365 Support, AX Support, AX SupportAnalyst, Finance, AX2009, AX2012, Azure DevOps, SQL, D365 Analyst, SupportAnalyst, AX 2009, AX2012 – Permanent - £55-65k plus package – London Our leading global end user client are actively looking to hire a D365 F&O SupportAnalyst as a … create collaborative relationships with business stakeholders at all levels. Any previous experience in an accountancy position would be beneficial Main Responsibilities: Provide end user support for ERP related support tickets and triage cases for escalation to 3rd party service provider. Liaise with business key users to supportmore »
Are you an IT SupportAnalyst looking to be part of a forward-thinking and highly recognisable household brand in the UK? 🌟 Absolute Recruit are partnering exclusively with a dynamic and creative minded household name who are looking to grow their IT Support function. Reporting into the … IT Lead, the IT SupportAnalyst will deal with tickets of varying nature from 1st to 2nd line, deskside support to users internally with the odd off-site visit. The IT SupportAnalyst should be security minded and have a general appreciation for PCI, ISO … you will be supporting users on both MAC OSx and Windows OS. You’ll need to build and deploy on both platforms. The IT SupportAnalyst will be the first POC in the team; you’ll have to prioritise tickets, manage assets and stock levels whilst taking the more »
Application SupportAnalyst A fantastic opportunity has arisen for an Application SupportAnalyst to join our London based client on an initial 6 month contract basis. Application SupportAnalyst Summary: The primary objective of this position is to facilitate and enhance the provision of … effectiveness, offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Application SupportAnalyst Key Responsibilities: • Providing applications support function for users across a range of business applications • Own the management of one or more … applications through their life cycle, co-ordinating and managing upgrades for these. • Troubleshooting complex incidents and service and change requests through appropriate channels. Application SupportAnalyst Attributes/Skills: • Proven expertise working with Condeco. • Experience of working with Azure Virtual Desktop • Expertise in Application Support Application Supportmore »
IT SupportAnalyst (1st/2nd Line) Permanent (Competitive Salary) London (Hybrid Working) Posted 09/05/24 CVs by Asap Start Date May – Jul 24 Meraki Talent is looking to recruit a 2nd Line IT SupportAnalyst for an industry leading media and production … company. They are currently experiencing a considerable period of growth and looking to expand for additional support within their IT function. They are looking to employ an IT SupportAnalyst to join the team and provide technical support to internal users IT users. They are looking … for someone with strong experience providing IT Support within Microsoft suite of products and ideally Apple -coupled with strong communication and organisation skills. Responsibilities of the IT SupportAnalyst (1st/2nd Line) Provide excellent technical support to users through various forms of communication tools Promptly more »
IT SupportAnalyst – 6 Month FTC Our client seeks an experienced IT supportAnalyst to join their team on a 6-Month Fixed Term Contract. Please note, the role is 100% on-site in London. You will be expected to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. You will be the onsite presence for desk side support to users based in the London office. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, life assurance … income protection, private medical insurance, and many, many more perks! IT SupportAnalyst – Key Skills: Resolution of 1st and 2nd line support queries as assigned. Normally desk-side or phone-based Microsoft Office 365 (necessary) Microsoft Windows 10 and 11 (necessary) iManage Work 10 Tikit Partner for more »
Salary: 45-70K depending on experience The Client A highly regarded boutique Investment Management Company The Role The Investment Operations SupportAnalyst is part of a new team responsible for controlling the Investment Management firm’s off platform, asset management activity as well as providing ongoing reconciliations … between the firm’s books/records and third parties. The Investment Operations SupportAnalyst will assist on a wider range of tasks, to include Lombard Lending activities (account opening/ensuring interest payments are made on time) and be expected to review existing controls and processes in … order to develop and improve them. The Investment Operations SupportAnalyst will assist in managing the relationship with Front Office, Operations and external parties in relation to external Asset Management and alternative trading solutions, You will be promoting the migration of external Asset Management business into the parent more »
Application SupportAnalyst London based (2x weekly) Salary £39,000-£41,000 I am looking for an Application SupportAnalyst who will be responsible for providing 1st and 2nd line support in respect of issues that are raised via the support desk and be … contact for customers. This is an exciting opportunity to work for a software solution provider into the London Insurance Market Responsibilities include- The Application SupportAnalyst is responsible for providing 1st and 2nd line support in respect of issues that are raised via the support desk … part of the team Ability to think creatively to resolve issues Proven experience in a Service Desk tool (e.g., JIRA Service Desk) required Application SupportAnalyst London based (2x weekly) Salary £39,000-£41,000 If you think you could be a good match for this role, please more »
1st Line SupportAnalyst - Hybrid Our client is urgently looking for an experienced 1st Line SupportAnalyst to join their team on a permanent basis. You will provide best-in-class IT Support face to face and over the telephone to users across the Company … months), life assurance, medical cover, season ticket loan, cycle to work scheme, modern offices, training and development and many, many more perks! 1st Line SupportAnalyst – Key Skills: Experience in a 1st Line Support position Able to hit the ground running Confident, able to deliver support … MS Office Suite iOS Devices/Operating System Incident Management Prioritisation skills Active Directory, SCCM and InTune is very nice to have 1st Line SupportAnalyst - Hybrid Due to the volume of applications received for positions, it will not be possible to respond to all applications and only more »
London, Bishopsgate, United Kingdom Hybrid / WFH Options
Proactive Appointments
Junior IT SupportAnalyst 4 days onsite Our client, a small financial services organisation have an exciting opportunity for a Junior IT SupportAnalyst who is looking to enhance their skillset and career by working alongside a talented IT Manager, supporting the wider business needs. This … role requires some commercial IT Support/Helpdesk experience but would be the ideal fit for a curious and enthusiastic individual who is eager to learn and pick up new skills within the financial services sector. You will be based in their head office a short walk from Bank … file updates etc. Ensure network resilience Monitor server and firewall status Ensure constant internet availability Address outstanding IT issues, log items and provide helpdesk support to users Perform system maintenance routines Run reports as required Maintain “Password Policy” in accordance with Company Handbook On-going maintenance of other hardware more »
SupportAnalyst/IT Engineer/IT Support We are an IT Solutions provider, primarily focused on remote management and support of customer’s IT infrastructure. Seeking a SupportAnalyst/IT Engineer to work from our offices based in northwest London on Permanent … basis. The successful candidate will be expected to provide remote and on-site support to client base of varied market sectors working with a team of support engineers. You will be expected to travel using own transport when visiting customer locations. Costs will be fully reimbursed. Fluent working … Microsoft Windows Desktop OS & Microsoft Office (All versions) • MAC OS & Linux • Working knowledge of Smart Phones (iOS/Android) • Proven knowledge of Firewall configurations, support and troubleshooting • Proven knowledge and troubleshooting of Microsoft Windows Servers, Active Directory & Group Policies • Proven knowledge and troubleshooting of Microsoft SQL Server • Proven knowledge more »
2nd Line SupportAnalyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line SupportAnalyst to work with a number of their key clients. Role & Responsibilities: Taking ownership and managing tickets … through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's. Be … a point of escalation for first line support calls. Have a high level of technical ability which you are happy to share within a team framework. Have a high level of professional responsibility. Maintain a professional demeanour. Skills & Experience Required: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google more »
2nd Line SupportAnalyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line SupportAnalyst to work with a number of their key clients. Role & Responsibilities: Taking ownership and managing tickets … through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's. Be … a point of escalation for first line support calls. Have a high level of technical ability which you are happy to share within a team framework. Have a high level of professional responsibility. Maintain a professional demeanour. Skills & Experience Required: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google more »
Linux Application SupportAnalyst – Trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Linux Application SupportAnalyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They … provide a market leading Execution Management System for buy and sell side clients as well as Algo Execution. As an Application SupportAnalyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award … winning global support team to solve problems and respond to clients’ requirements. Responsibilities: Job Responsibilities: Respond promptly to client support requests and inquiries. Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for order entry, risk management more »
Job Description Helpdesk and Desktop SupportAnalyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop SupportAnalyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral … hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root … cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments more »
Technical SupportAnalyst – Trading Systems – FIX – 1st Line Technical SupportAnalyst is required to join our Financial Services client to provide 1st line support to key trading applications. Based in London (full time in the office), this is a permanent position, offering a competitive salary. … You will be responsible for 1st line support of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a front-office environment, so a similar experience previously is a plus. Requirements · Proven experience in supporting … Good SQL experience. Great opportunity to join a leading brand in Financial Services, in a company that offers a clear career path in the support function. If you feel like you match the above and would like to hear more, please apply within. Technical SupportAnalyst – Trading more »
Position - Senior Technical SupportAnalyst Working Setup - Hybrid Location - London Salary - Up to £57,000 Burman Recruitment are working with a large housing association based in London seeking a Senior Technical SupportAnalyst to join their IT Team! Role Responsibilities Third-Line Application Support: Providing … senior-level third-line support for users across various business applications utilised by the organisation. Change Requests: Assessing change requests assigned to the Software Support Team and collaborating with system owners to ensure clear understanding of requirements. Application Management: Taking ownership of one or more critical business applications … throughout their lifecycle, including coordinating and overseeing upgrades. Relationship Management: Managing the day-to-day relationship with business owners and technical support teams of software suppliers for applications under your purview. Complex Incident Resolution: Troubleshooting complex incidents and addressing service and change requests through the appropriate channels. Service Desk more »
Job Description IT SupportAnalyst Engineer Our Client is looking to recruit an IT SupportAnalyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT … infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff … concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication more »
1st/2nd Line SupportAnalyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line SupportAnalyst to join their newly formed IT Support function. With two UK offices in Staines and London, you will be splitting … across both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … relationships to ensure the effective resolution of issues. The right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management more »
1st/2nd Line SupportAnalyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line SupportAnalyst to join their newly formed IT Support function. With two UK offices in Staines and London, you will be splitting … across both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … relationships to ensure the effective resolution of issues. The right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management more »
Desktop IT SupportAnalyst (macOS-focused) Dynamic creative organisation is seeking a Desktop SupportAnalyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. This role … provides 1st and 2nd line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line IT support Log and track using the Helpdesk ticketing system and resolve promptly or escalate as … required Assist in project work Offer desk-side, telephone, and email IT support, troubleshooting problems and being available to assist - proactive and helpful Assist with laptops, AV systems, and meeting rooms Set up new starters and do onboarding Configure and deploy devices and phones Microsoft Office 365, Dropbox, Google more »
Senior SupportAnalyst Location: London Salary: £90,000 - £110,000 A leading Trading Firm is looking for an experienced SupportAnalyst to join the team in their London offices. They have a massive global footprint and have amazing market presence. They offer a wide range of … and services to over twenty million customers globally. The successful candidate will be expected to develop and implement lasting technology solutions as well as support the existing application. This is an amazing opportunity to become part of a growing, forward-thinking financial firm. Responsibilities The role will involve providing … 1st/2nd line application support You will be responsible for offering engagement with a range of stakeholders from front to back office Have a 'hands-on' approach to work and a 'can do' attitude Provide ad-hoc reporting tools for business groups On-call, weekend, bank holiday and more »
Guidewire Application SupportAnalyst A highly established specialty London Markets insurance company are looking for an experienced and specialist Guidewire Application SupportAnalyst to join their Application Support team. They are going through an IT transformation and have recently added Guidewire to their estate of … applications and are in need of a specialist to support the integration. You will come from a London Markets insurance background where you have supported the specialty insurance Guidewire application. Your experience in other specialty insurance applications such as eclipse or is also helpful. You will be customer facing more »
Finchley, England, United Kingdom Hybrid / WFH Options
Inspiring Interns & Graduates
We are looking for an experienced and driven 2nd Line SupportAnalyst to join our IT Support & Consultancy business based in North London. About the Company: Our client has a very clear vision, to be the “Go To” company for Business IT Related Technology. They want their … Alliance, the premier global community for top performing solutions providers. This allows them to have access to the latest in emerging technologies worldwide. They support over 3500 desktop computers and their users. They are the “Go To” IT consultancy for Cloud Solutions, unrivalled Technical Support & Emerging Technologies. They … They are based in purpose-built offices in Finchley and currently have 20 employees. They are looking for an experienced and driven 2nd Line SupportAnalyst to join the team. Qualifications/Experience: Must Have 3 years as an IT Support Engineer or similar role using Microsoft more »
Senior Application SupportAnalyst Perm – Excellent salary plus great benefits – London – 3 days a week on-site The Role: One of our global finance clients is seeking a Senior Application SupportAnalyst to join their EMEA Technology team, supporting their key trading applications. Key Responsibilities: Deliver … technical lead production support and upkeep for various applications, encompassing project-related tasks. Assume technical leadership responsibilities as needed for the Application Support Team. Be accountable for incidents and issues escalated to the team, owning the problem through to resolution. Collaborate with stakeholders across the organisation, enhancing issue more »