Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom
WALLACE HIND SELECTION LIMITED
spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer SupportEngineer/Technical SupportEngineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: · Monday to Friday - 8:30am … can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer SupportEngineer, Electrical Engineer, Technical SupportEngineer To succeed as a member of our Technical team, you will be based in … our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: · Develop technically demanding product engineering knowledge to an expert level more »
Role Overview This role offers an exciting opportunity to work with leading automotive clients worldwide, providing support, training, and demonstrations on a wide range of our products to customers. The role involves troubleshooting issues, resolving customer inquiries, and ensuring the smooth operation and optimal performance of our robotic and … software solutions. Working within the Sales and Support arm of the business, the Applications SupportEngineer collaborates with cross-functional teams, including engineers, technicians, and sales personnel, to deliver exceptional customer support and contribute to customer satisfaction. What will you be doing? Customer support and … issue resolution: Provide technical support to customers via various channels regarding our robotic systems, including installation, configuration, operation, and troubleshooting. This includes proactive support to help eliminate future potential problems that could arise. Troubleshooting and problem-solving: Analyse, diagnose and solve technical problems reported by customers related to more »
Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Cloud Decisions
Join Growing Team as a 1st/2nd Line SupportEngineer! Are you passionate about technology, customer service, and being part of a dynamic team? Were thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that has recently … brings unparalleled knowledge of the Microsoft Partner Space. Their vision and expertise will drive continued success. The Role: As a 1st/2nd Line SupportEngineer, youll play a pivotal role in their customer-centric approach. Heres what youll be doing: First Line Support : Handle initial customer … inquiries, troubleshoot technical issues, and provide timely solutions. You will need proven ticket handing skills/experience. Second Line Support : Dive deeper into complex cases, collaborating with our team to resolve challenges efficiently. Customer Service Excellence : Your soft skills matter! Deliver exceptional customer service, ensuring our clients feel valued more »
seeking a confident and responsible person to join our clients team in Bristol BS15. The primary role will be to work alongside the Technical SupportEngineer to create costings, drawings, BOMs and production routes for the manufacture of technical brush strip products, and provide technical support to … flexi days per month Free Parking Private Health Care cash plan Job Description: Convert customer enquiries into manufacturing routes using company software Provide technical support services including product costing, route planning, master production details and product drawings; Estimate the cost of producing the product to allow Sales to quote … the customer; Assess production cost reviews to ensure manufacturing methods are fit for purpose and cost effective; Provide technical support to customers and suppliers including; advice, drawings, material specifications prototypes, sampling and on-site visits; Work with Resources to obtain and set up sub-contract operations and components for more »