5 Support Engineer Jobs in Devon

JOB TITLE: 2nd Line Support Engineer SALARY: £26,000 - £32,400 BENEFITS: 32 days holiday (including bank holidays), Private medical Insurance, Pension Scheme + More LOCATION: Exeter/Hybrid (3 days in 2 days at home) Our client is looking for a 2nd Line Support Engineer to join an existing team of engineers. As a 2nd Line Engineer, you should be a good communicator who is friendly, patient, and happy engaging with customers of all levels while demonstrating professionalism. This is combined with a strong technical background and knowledge necessary for the delivery of … 1st to 2nd Line support. JOB SPECIFICATION: 2nd Line Support Engineer You will prioritise and manage workload effectivity, ensuring customer satisfaction and meeting Service Level Agreements as well as meeting individual and team KPI's for work completion. Provide a technical escalation point for 1st line team members more »

1st/2nd Line Engineer Salary: Up to £30K DOE Location: Exeter My client, an established IT solutions provider based in Exeter, are looking for a Service Desk Analyst to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a … critical role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Key responsibilities: Ensure IT issues raised via phone, email, ticketing software are all … with any internal or external projects Occasional on-site visits Skills: Microsoft Office 365 Antivirus solutions Internet Connectivity Active Directory/Group Policies Cloud support (Azure, AWS) Backup systems (Veeam, backup exec etc) Software and hardware installs Networking Protocols - DNS, DHCP, TCP/IP WAN/LAN If you more »

As a First-Line IT Support Engineer, you'll play a crucial role in the IT department, offering technical support throughout the group. You will have a solid foundation in IT support with proven experience in a first-line role or equivalent covering a broad range … supporting multiple sites across the group with requirements to travel to other sites in the UK and Europe. Your new role: Providing first-line support, assisting users in person, via phone, or remotely, ensuring efficient resolution of issues and delivering exceptional customer service. Implement upgrades, patches, and new applications … practices to identify areas of improvement. Produce and maintain documentation on all relevant system implementations, changes, and procedures in line with business requirements. Prioritise support requests based on their impact on business operations, urgency, and criticality. Deciding which issues to address first to minimise downtime and maximise productivity. Ensure more »

We're looking for an exceptional Senior Infrastructure Engineer - Supercomputer Support to help us make a difference to our planet. As our Senior Infrastructure Engineer, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and … partnerships and inclusivity make us greater We keep evolving - pushing boundaries to make tomorrow better for our customers Your world of expertise The Supercomputer Support Team is responsible for managing the operating systems and core application software of the Met Office supercomputer complex. The estate currently comprises of one … agreement with Microsoft to deliver supercomputer capability for the next 10 years. Your key duties As a Linux System Administrator (Supercomputer) in our Supercomputer Support Team, you will support, monitor and manage the supercomputer users and systems which in turn support the running of our meteorological forecast more »

We're looking for an exceptional Senior Infrastructure Engineer - Supercomputer Support to help us make a difference to our planet. As our Senior Infrastructure Engineer, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and more »