The successful Customer SupportEngineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support. This role involves; Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM inquiries … providing technical support and quotations Networking: Identifying and qualifying additional sales channels and OEM customers and connecting to our customers through social media? Sales Promotion: Creating and supporting webinars, virtual conferences, real conferences and preparing presentations and content for social media channels Product Management: Receiving and interpreting the voice … Developing strong relationships, building business opportunities and working with the other members of the sales team To be successful in this role of Customer SupportEngineer we would love to speak to anyone who has experience of: Minimum of 3 years' experience in a technical role with customer more »
The successful Customer SupportEngineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support. This role involves Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM inquiries … providing technical support and quotations Networ... more »
The successful Customer SupportEngineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support. This role involves; Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM inquiries … providing technical support and quotations Networ... APCT1_UKTJ more »
Job Title: 1st Line Support Technician Location: Brighton Salary: £25,000 - £28,000 DOE Working pattern: Fully onsite Are you passionate about IT and looking to kickstart your career in a dynamic and fast-paced environment? We're seeking a motivated individual to join our team as a 1st … Line Support Technician. This role offers the opportunity for career progression within the 1st line support domain and provides exposure to a variety of IT projects and tasks. 1st Line Support Responsibilities: Manage and prioritize multiple tickets and projects efficiently. Assist with technical support requests within … step in your IT career and thrive in a supportive and dynamic team environment, apply now to join our team as a 1st Line Support Technician. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next more »
you want to work in an exciting and supportive environment? If you answered yes, then please read on! We are currently seeking an IT Support Executive to join our team and help us tackle 1st and 2nd line technical issues, working for an internationally renowned manufacturer. As an IT … Support Executive, you will be responsible for diagnosing and resolving technical issues, providing timely and effective solutions to ensure minimal downtime for our clients. You will have the opportunity to work with cutting-edge technology and collaborate with a talented team of IT professionals. Key responsibilities include: Providing first … and second line technical support for hardware, software, and network issues. Troubleshooting and resolving technical problems in a timely manner. Escalating complex issues to the appropriate teams for further investigation. Documenting support procedures and maintaining accurate records of all support activities. To be successful in this role more »
