EUC | Service desk | SupportEngineer | 1st Line | 2nd Line | first line | second line | Windows | Powershell | Are you wanting to take your next step in Tech and get modern technology exposure? Do you want to be surrounded by people who can facilitate your upskilling and appetite to learn? I … client base and streamlining processes, tech and their service in the process. Doing so, they're now looking for an EUC/Service Desk Engineer for their Liverpool office, that'll be working on 1st and 2nd Line resolutions while getting a chance to get modern technology exposure and … let's have a chat. Note : the role, does not offer sponsorship and requires you to be on site in Liverpool. EUC | Service desk | SupportEngineer | 1st Line | 2nd Line | first line | second line | Windows | Powershell more »
Liverpool, England, United Kingdom Hybrid / WFH Options
Searchability®
opportunity to work with a technically minded company in the heart of Liverpool. This is an ideal opportunity for someone with proven Senior IT Support experience to make the job your own. Hybrid working is available in this job role and you will also be in receipt of some … Health Care Enhanced pension Hybrid working Flexi start and finish times Training budget to grow your career Social events/fantastic culture Senior IT Engineer Responsibilities: You will be the sole IT SupportEngineer in the business so it will be your responsibility to prioritise tasks accordingly … Intune. Mobile Device Management experience - including Apple and Windows devices. Experience managing physical, virtual and cloud infrastructure. At least 3 years in an IT Support role dealing with 1st and 2nd line queries. Interviews will be happening in the coming weeks so please send your CV to wesley.farrington@searchability.com more »
play a pivotal role in shaping the future of our business. In this role, you'll provide senior-level IT infrastructure and systems engineering support, specializing in design and implementation for clients of our Managed Services Provider and Consultancy. You'll serve as the final escalation point for IT … issues, leveraging your exceptional technical prowess. The position involves Service Desk support for escalated issues across all levels, occasional after-hours work, on-call support, and site visits. Strong communication skills are essential, as you'll interact directly with non-technical staff. Responsibilities: Offer third-line technical support for hardware and software issues. Serve as a technical mentor for team members, fostering their growth and skills enhancement. Provide technical support and engineering for networking infrastructure, contributing to WAN, LAN, and Cloud design, implementation, and security. Take ownership of assigned incidents and oversee them through to resolution. more »
IR35 Urgency: Immediate start, enhanced DBS required or must be willing to obtain one. Summary: The Senior ICT Technician will provide customer-focused ICT support services. This role involves maintaining service delivery standards and providing hardware and software support to ensure high service levels. Systems & Facilities: Mixed Microsoft … Office, Exchange and SharePoint 2010, Symantec Backup Exec 2012, Smoothwall, SIMS, Meru wireless, EasyTrace cashless catering Key Responsibilities: Provide first and second-line technical support in a Service Desk environment Manage incidents assigned to second-line support within agreed SLA Escalate unresolved incidents and report third-party service … requirements Record and update problems in the Service Management Systems (SMS) Support Service Manager with status updates and additional duties as required Ensure compliance with security requirements and Change Control Procedure Monitor call queues and ensure SLA compliance Make recommendations for service and performance improvements Key Requirements: Proficiency in more »
