SN3, Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Artis Recruitment
IT SupportEngineer required by our large client in Swindonon a hybrid working basis with occasional travel to sites in the Southwest. The IT SupportEngineer will join a small team of 4 responsible for supporting 600+ users across multiple sites. The IT SupportEngineer will offer a full range of support services including infrastructure and application support, end user computing and support of our clients internal systems. Main Responsibilities: Work as part of a team as a single point of contact for all support requests (incident and service request … Incidents/problems in line with the agreed SLA’s. To follow up on ticket statuses to requestors and communicate progress promptly. Arranging external support with the third-party vendors where issues cannot be resolved in-house and escalate when necessary. Establishing a good working relationship with colleagues and more »
Employment Type: Permanent
Salary: £25000 - £28000/annum + Remote Working & Excellent Bens
IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT SupportEngineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry … per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a more »
Swindon, England, United Kingdom Hybrid / WFH Options
KBR, Inc
defence, infrastructure, facilities management and construction sectors. The range of projects and programmes we work on are extremely diverse (varying from provision of “life support” services to the military to Portfolio, Programme & Project management to Consultancy services), resulting in a variety of work and a genuine claim that no … two days are the same. About the Role KBR is looking for an experienced Integrated Logistic Support (ILS) Engineer to join its expanding Government Solutions EMEA. The role provides ILS engineering input and support to current UK MOD projects, as well as projects and bids for other … and some overseas travel) to Customer and Supplier sites. Working as part of a team, you will be responsible for managing ILS and service support projects to ensure ILS requirements and outputs are delivered on time, to budget, and to the required quality. What We're Looking For Are more »
working directly with an external managed service provider (MSP) across a broad range of tasks. Primarily the role will align with 1st line IT support but knowledge and exposure to 2nd and 3rd line will be provided. Role The ideal candidate will have a keen interest in a career … to be able to self-manage smaller projects once further along in the role and take primary responsibility of certain tasks. Main responsibilities: Helping support users, including senior management, via a mixture of in-person and remote support. Diagnose and troubleshoot user issues, triaging with our MSP or internally … ensure timely resolution. Confer and co-ordinate with other team members to ensure problems are properly dealt with and resolved. Resolution of 1st line support issues, ensuring appropriate feedback to end users on status of all calls and requests Set up and configuration of laptop and mobile devices across more »