Are you an experienced 2nd Line IT SupportTechnician looking for a role where your skills are valued, your professional growth is encouraged, and your contributions make a real difference? As a 2nd Line IT SupportTechnician, you'll play a crucial role in their Managed … Services Team. You'll assist the support desk with resolving tickets, managing client problems, ensuring the optimal performance of infrastructure and critical services, and delivering exceptional service to a diverse client base. Key Responsibilities: Microsoft Ecosystem Support: Provide support across Microsoft desktops, servers, Microsoft 365, and Azure … keeping you at the cutting edge of IT knowledge. 2. Positive Work Culture Supportive Environment - Join a high-paced, dynamic team where collaboration and support are at the core of our work culture. Flexibility and Care – a company culture which recognises the importance of work-life balance and offer more »
SupportTechnician | Desktop Support | Windows, HP Kit, Mobile phones, MS Outlook, Office 16: Must be able to obtain SC Clearance | Must have lived and worked in the UK for the last 5 years Key Information: Duration: 3 months - very highly likely extensions. Pay: £135p/d - £145p … Location: On site In Edinburgh Start Date: On or before the 1st of July Circa 7.5 working hours per day The Key Requirements: Desktop Support to users on site Provide remote support to users in other offices Supporting HP kit, docking stations, keyboards, mice Samsung phones & iPhone. Windows …/11 environment MS Outlook & Office 2016 Software Installation & some App support that comes with it. Desirable: Video conferencing & telephony support If you already have SC clearance, great! If not, as long as you are eligible, we'd love to hear from you! People Source Consulting Ltd is more »
SupportTechnician | Desktop Support | Windows, HP Kit, Mobile phones, MS Outlook, Office 16: Must be able to obtain SC Clearance | Must have lived and worked in the UK for the last 5 years Key Information: Duration: 3 months - very highly likely extensions. Pay: £135p/d - £145p more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Bright Purple
First Line SupportTechnician Edinburgh Hybrid About the Company Our client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education and training markets to … range of amazing benefits which include: A generous holiday allowance. Flexible working options. Fantastic Healthcare and Pension Scheme. About the Role Provide 1st Line support to customers, solving tickets and meeting SLAs Solve customer issues, working with a range of different users who will need different type of support … Line team as required Educate customers in best practices when using our products and services. About You Prior experience in a similar First Line Support role Excellent Customer Service Skills and Customer Success driven. Excellent working knowledge of web-software and internet technologies Ability to work to service level more »
Desktop Support Edinburgh - Fountainbridge area £135 per day Inside IR35 3 month contract initially Start/End dates: 01/07/2024 to 27/09/2024 Our client based in central Edinburgh in the financial sector is looking for a Desktop Support Engineer to come … in on a 3 month initial contract. Role Details are as follows: Provide desktop support to users on site Engineer also required to complete remote support to user’s based in other locations which are in London, Leeds & Home locations . On site - Supporting mainly HP kit ,Peripherals … stations, keyboard & mice, & Iphone , Supporting Windows 10/Windows 11 environment MS Outlook and Office 2016 Samsung Phones Software Installation and configuration including application support Cabling and patching knowledge and understanding Good knowledge of Iphone & Samsung phone support Knowledge of Video Conferencing and Telephony Support preferred but more »
