1 to 1 of 1 TCP/IP Jobs in Maidstone

1st / 2ndLine Support Technician £25,000 - £30,000 + Bens The Fortune Group are recruiting for a 1st / 2ndLine support Engineer to join an MSP based in Kent. Suitable candidates will be skilled and a motivated individual with a passion for technology and a … wish to provide exceptional customer support. The role is predominantly based in the Office near to Maidstone. Responsibilities: Provide 1st / 2nd linetechnical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers. Assist customers with basic network and connectivity … of customer interactions and issue resolutions in our ticketing system. Provide excellent customer service, focusing on client satisfaction and issue resolution. Install networking / Desktop equipment at client sites. Requirements: Previous experience in a similar 1st / 2nd line support role. Strong technical skills and ability more »