the recipient of more technical queries. What the role involves Owning escalations as the subject matter expert for BAU tickets escalated from 1st / 2nd line teams. Resolving complex tickets across all hardware & software platforms at a 3rd line level. Manage & maintain the various tool sets and solutions … around security / mail hygiene / backups. Manage 3rd party vendors to drive fault resolution and change on software / hardware issues. Manage multiple managed service providers to drive fault resolution and change on hardware / software / cloud solutions. … strong fault diagnostic capabilities, these need to include RAID config and planning workload placement on storage arrays. Understanding of WAN, SDWAN, MPLS, FTTp / c, Routers, Switches and Firewalls. Detailed understanding of TCP-IP, IP routing protocols (BGP and OSPF). Detailed more »
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Henderson Scott
the recipient of more technical queries. What the role involves Owning escalations as the subject matter expert for BAU tickets escalated from 1st / 2nd line teams. Resolving complex tickets across all hardware & software platforms at a 3rd line level. Manage & maintain the various tool sets and solutions … around security / mail hygiene / backups. Manage 3rd party vendors to drive fault resolution and change on software / hardware issues. Manage multiple managed service providers to drive fault resolution and change on hardware / software / cloud solutions. … strong fault diagnostic capabilities, these need to include RAID config and planning workload placement on storage arrays. Understanding of WAN, SDWAN, MPLS, FTTp / c, Routers, Switches and Firewalls. Detailed understanding of TCP-IP, IP routing protocols (BGP and OSPF). Detailed more »
excellent communication and organisation skills. Essential criteria for this role: Good understanding of Windows 10 & 11, Office 365 and Adobe Products Understanding of TCP/IP networks Knowledge of the core technology of IT networks & systems Experience of working in a network administration role … Katie Butler at PSR Solutions now on (phone number removed). Please note any offers of employment are subject to an Enhanced DBS / PVG / Access NI check and employment reference checks in addition to verification of UK professional registration (if applicable), right to work … clearance. PSR Solutions is an equal opportunities recruiter and applications are welcome from anyone meeting the specified criteria regardless of age, gender, race / ethnicity, religion or belief, disability, sexual orientation or any other personal circumstances. By submitting an application, you are consenting to PSR Solutions securely holding more »
Employment Type: Permanent
Salary: £22000 - £24000/annum Great Staff Benefits
on a full time permanent basis. They're looking for someone that has 1+ years experience, this could be a recent IT graduate / someone that has just completed an IT apprenticeship or 1 years professional employment. If you have a skillset inclusive of the below, we would … to hear from you: * Experience with Active Directory and password resets * Knowledge of group policy * Experience with M365 applications * Knowledge of Windows Server / Exchange Server * Basic networking understanding- DNS, DHCP, TCP/IP Your responsibilities include: * Serving as first point of … contact for all clients / internal staff members attempting resolution and escalating to the relevant team where necessary * Provide remote assistance to users * Diagnose and troubleshoot hardware / software and networking queries * Provide clear and accurate information in a friendly and approachable manner You will join more »
Employment Type: Permanent
Salary: £20000 - £24000/annum progression, training and certificat
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Candour Solutions Limited
Infrastructure Support Analyst York (outskirts hybrid / remote) #TeamCandour have been retained to source an additional Infrastructure Support Analyst to join the burgeoning team of a thriving Microsoft Gold Partner based on the outskirts of York working on a hybrid / remote basis. One of favourite … similar role. Microsoft products (Windows, SCCM, O365, Intune, Azure, SQL) VMWare (vCenter, ESX, Horizon) Storage management and administration Experience of configuring and troubleshooting TCP/IP networking, including switches, routers, firewalls, VLANs and VPNs Understanding of ITIL And how you will be using them more »
York, England, United Kingdom Hybrid / WFH Options
Hays
and reporting against SLAs Windows 10 support in a domain environment Hardware & peripherals troubleshooting & support Software troubleshooting & support Active Directory administration Understanding of TCP/IP networks Microsoft Office 2016 Suite VPN troubleshooting & support What you'll get in return The initial Contract will more »