Team Leader
Belfast, County Antrim, Northern Ireland, United Kingdom
Brook Street UK
Brook Street Recruitment is working on behalf of our client - a well-known security company to recruit an experienced team leader to join the expanding business. The role will involve managing a team of Arc Room Controllers. Duties Ensure the effective running of the shift … team Manage the event and call handling performance of the shift team to achieve and exceed KPI`s Responsible for maintaining and improving on the quality of work being delivered by the team Ensure full compliance to NSI and other Industry Standards Monitor and … manage the personal development needs of the team Hold one to one meetings to improve motivation and morale Help identify, develop and deliver training/coaching of the team Assist in the analysis and resolution of selected customer complaints Maintain a relevant production of succinct and more »
Employment Type: Permanent
Salary: £26,000
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