2 of 2 Technical Manager Jobs in Edinburgh

The Technical Account Manager for Arbitral Institutions is the technical relationship partner for our arbitral institution clients providing expert guidance, proactive support and technical insight to help them realise maximum value from our solution and ensure long-term retention and customer satisfaction. You will be reporting directly to the Head of Arbitral Institutions and will be … responsible for bridging the gap between technical delivery and customer success. You will play a critical, hands-on role in ensuring the provision of exceptional customer service whilst maintaining operational stability, working closely with the Head of Arbitral Institutions to support the customer's goals and our business priorities. What you'll be doing Relationship & performance management Act as … the primary technical point of contact for our arbitral institution customers with deep product knowledge. Support the Head of Arbitral Institutions to develop and maintain a strategic plan for each account establishing KPIs that meet customer objectives and advance our organisational goals. Prepare for and participate in recurring business review meetings with the Head of Arbitral Institutions to monitor More ❯

We are seeking a dynamic and experienced Technical Project Manager to join our team. If you thrive in a fast-paced environment and are passionate about efficiency and project success, this role is for you. You will be responsible for planning, executing, and closing technical projects on time, within budget, and to the required quality standards. You … are a tribe with a culture of support and agility. Requirements Desired requirements include: Degree in Computer Science, Engineering, Project Management, or a related field. Proven experience as a Technical Project Manager in a software or cloud services environment. Strong understanding of software development lifecycle and cloud technologies. Excellent communication, organizational, and problem-solving skills. Proficiency in project More ❯