2 of 2 Technical Manager Jobs in Edinburgh

payments and commerce from the ground up. Join us in shaping the future of payments and commerce. Which team will you be joining? At Primer, Solutions Engineers are trusted technical advisors to some of the most forward-thinking companies shaping the future of commerce. We don't just support merchants, we empower them to build smarter, faster, and with … confidence on top of Primer's unified payments infrastructure. From day one, you'll work closely with product, engineering, and commercial teams, translating complex needs into scalable solutions, guiding technical strategy, and ensuring every integration is rock-solid. Whether you're unblocking a proof of concept or future-proofing an architecture, your focus is on making things possible. This … we'd love to meet you. What will you be doing? Partnering with our Customer Success team to support and grow relationships with live merchants. Acting as a trusted technical advisor: helping merchants get the most out of Primer by optimising their payment setups and introducing new features and capabilities. Troubleshooting complex issues, answering in-depth technical questions More ❯

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Description The Technical Account Manager (TAM) is responsible for actively driving the post-sales process with direct and channel customers. The TAM must be able to articulate the Company's technology and product positioning to both business … and technical users. He/she must be able to identify all technical and business issues of aligned accounts to ensure customer satisfaction, through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle. Maintain and develop business and technical relationships at all levels within aligned accounts Identify … and develop potential new business opportunities within aligned accounts Respond to customer questions on technical and business-related issues Clearly demonstrate and align product capabilities to customer goals Carry out technical Proof-of-Concept process as needed Manage opportunity pipeline activity through the Company's CRM Delivery of high-level and detailed sales presentations Respond to functional and More ❯