Durham, County Durham, North East, United Kingdom Hybrid / WFH Options
Bennett and Game Recruitment LTD
Access Control TechnicalSupportEngineer required. Our client is a global manufacturer who specialises in electronic gates and access controls security systems. They are now looking for a TechnicalSupportEngineer due to the growth of the business. Successful candidates will have an in … depth knowledge in access controls and will also provide technicalsupport, troubleshooting assistance and provide resolutions to customers via email and telephone. Access Control TechnicalSupportEngineer Position Overview Provide technicalsupport and troubleshooting assistance via telephone and email to resolve customer and … partner issues. TechnicalSupport providing technical advice to external customers, internal and external staff. Technical Files maintaining technical and drawing files on products Maintain and update internal CRM Support ticket database accurately Provide suggestions for improvement of practices within the Company Access Control Technicalmore »
North Shields, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Bennett and Game Recruitment LTD
Access Control TechnicalSupportEngineer required. Our client is a global manufacturer who specialises in electronic gates and access controls security systems. They are now looking for a TechnicalSupportEngineer due to the growth of the business. Successful candidates will have an in … depth knowledge in access controls and will also provide technicalsupport, troubleshooting assistance and provide resolutions to customers via email and telephone. Access Control TechnicalSupportEngineer Position Overview Provide technicalsupport and troubleshooting assistance via telephone and email to resolve customer and … partner issues. TechnicalSupport providing technical advice to external customers, internal and external staff. Technical Files maintaining technical and drawing files on products Maintain and update internal CRM Support ticket database accurately Provide suggestions for improvement of practices within the Company Access Control Technicalmore »
We are looking for a TechnicalSupportEngineer for a well-established company in the North Tyneside area. You will have excellent communication and customer service skills, a technical mindset, ideally technical qualifications, and have held a similar role in the past. You can expect … to take calls for assistant from product installers, talk them through the insall and offer general support on calls or video links. Role Being an informative first point of contact for all customer queries; should they be product issues, installation queries, training requests. Supporting key stakeholders in the business … with ideas and support from customer feedback. Requirements Ideally having held a technicalsupport role Have excellent communication skills, able to explain complex systems Strong problem solving skills, transparency and willing to go the extra mile. Please apply with your CV via the apply button. more »
with a pioneering new client set to revolutionize their industry with data-driven solutions. As they embark on this transformative journey, they seek an TechnicalSupportEngineer to bolster their expanding IT team. Role Details: Hours: Monday - Friday, 8:00 AM - 4:30 PM, onsite. Salary … focused projects. Responsibilities: Provide comprehensive IT systems, software, and hardware maintenance and support. Undertake systems administration tasks to ensure seamless operations. Manage, maintain, and support software and hardware infrastructure. Analyze data and generate insightful company reports. Facilitate smooth client onboarding processes. Configure and operate the order processing system (Mintsoft more »
