1 to 12 of 12 Technical Support Jobs in the East Midlands

Our client, a revolutionary UK leading supplier of cutting-edge equipment, are currently looking to hire a Technical Support Team Manager to join their Customer Support function. This is a permanent role and is located in Ashbourne, Derbyshire. This is a business to business support function … dealing with customers who have purchased equipment,it is not a IT/Tech support related function. Technical Support Team Manager key job details: The ideal candidate will have a passion for customer service, a strong technical background, and exceptional leadership skills. As the Technical Support Team Manager, you will play a pivotal role in ensuring that customers receive timely and effective technical assistance, fostering strong relationships and driving customer satisfaction. Technical Support Team Manager key responsibilities: Lead and manage the technical support team, providing guidance, support more »

Technical Support Engineer/Applications Engineer/Instrumentation Engineer/Service Engineer/Instrumentation Specialist required for a global manufacturer located in Wellingborough, Northamptonshire. The Technical Support Engineer/Instrumentation Engineer/Applications Engineer will provide technical support and site support (includes international … to £50,000 dependent on experience. Bonus scheme. Hybrid working 34 days holiday (including bank holidays) Increasing with service. Pension Responsibilities: You will provide technical support to customers with instrumentation and flow meters going into a range of process industries including oil & gas, chemical, refineries, food manufacturing, shipping … and other industries. Responsible for first line support for technical queries and problem-solving Working together with Product Management to resolve technical and application problems Support customers with faults remotely, travelling to international sites for troubleshooting if required. Support Service in analysing faults Assisting in more »

Technical Support Engineer I am looking for a fast thinking, technically skilled Engineer to welcome to my clients team! My client are a Software Development company and you would be joining a small close-knit team. My client is looking for a really impressionable character who wants to … they may not have dealt with in the past, and to learn from the Senior Engineer moving forward to tackle more advanced tickets. Role: Technical Support Engineer Salary : up to £30,000 Location: Leicester Daily Duties: Providing technical support clients and end users. Tackling as many … support tickets as possible, be an escalation point to the senior engineers when needed. Creating forms and templates for senior engineers. Occasional sales support. Collaborating with other Engineers to resolve technical issues. Technical Skills: Experience within a Technical role previously, providing support to clients and more »

Engineering Technical Support (Office) £40,000 - £50,000 Per Annum + Training + Progression + 10% Bonus Monday - Friday, 40 hours Daventry Commutable from Rugby, Northampton, Banbury, Southam, Towcester Do you have experience servicing electro-mechanical machinery or within a remote technical troubleshooting position? Are you looking … Are you seeking great work-life balance, an excellent benefits package and financial progression opportunities? Due to growth, my client is looking for a Technical Support executive to join their skilled team. The company are a highly respected global manufacturer of specialist CNC machinery, and they are able … to provide a genuine platform for growth and development. The successful candidate will provide first-line support to customers and field-based engineers, which could range from assisting with software queries, through to troubleshooting urgent mechanical, electrical, and pneumatic breakdowns. The role offers great work-life balance hours and more »

is growing year on year! This Apprenticeship, will allow you to start your career in an industry that is constantly evolving. Role As a Technical support Apprentice, you will help onboard new customers to the platform and support existing customers with day to day technical queries … and system configuration issues. Should you be unable to support customers, you will refer to 2nd line technical developers who will support you in resolving these issues, but importantly it will be you who resolves these issues and liaises back to the customer. To undertake this role … you need to be responsive to customer enquiries and work as part of a small team of other support professionals as well as technical account managers. Assisting customers is usually carried out via telephone or web ex conference, however there may be occasions when you are asked to more »

The Polypipe apprenticeship programme allows apprentices to build a strong foundation of capability. As an Apprentice Technical Support Engineer, you will gain mechanical and electrical engineering knowledge, coupled specialist polymer training. We offer a starting a wage of £9.81 per hour, industry leading training and career development. Role … at our Horncastle site, learning and being mentored by our team of experts. Supported by your training and our team, your tasks will include: · Technical support to production teams - Machine setting/set-up procedures. · Adhere to Health and Safety and Company policy and procedure. · Carry out/… associated duties as required. Training Level 3 Maintenance and Operations Engineering Technician Level 3 BTEC Extended Diploma in Engineering A bespoke programme of practical, technical and vocational learning Functional Skills in maths and English (if applicable) The Polypipe Apprentice Programme provides a fantastic opportunity for apprentices to build a more »

Technical Support Agent Salary: £24,000 per annum Monday Friday, day shift office hours (37.5 hours per week). No weekends Holiday: 31 days (including 8 Bank Holidays) Kettering. Office based. Permanent Match Recruitment are recruiting on behalf of their client based in Kettering. Our client has a … global product and a world class reputation within their industry. Youll work in our clients small Service Desk team their I.T Support staff. This role is a Customer Service role within an I.T First Line Support capacity. Youll be supporting your field based colleagues with their handheld device … resolution support. If youre looking for a Customer Service role with an I.T twist, please apply today! Summary of what youll be doing everyday: Support field based colleagues in all IT related incidents/service requests via telephone, email, remote desktop. Where possible provide first call resolution for all more »

Our client, a revolutionary UK leading supplier of cutting-edge equipment, are currently looking to hire a Technical Support Team Manager to join their Customer Support function. This is a permanent role and is located in Ashbourne, Derbyshire. This is a business to business support function … dealing with customers who have purchased equipment,it is not a IT/Tech support related function. Technical Suppo... APCT1_UKTJ more »

CNC Technical Support - Office based role with full training provided £40,000 - £50,000 Per Annum + Training + Progression + 10% Bonus Monday - Friday, 40 hours Daventry Commutable from Rugby, Northampton, Banbury, Southam, Towcester Do you have experience servicing CNC machinery and are you looking for the … of specialist CNC machinery, and they are able to provide a genuine platform for growth and development. The successful candidate will provide first-line support to customers and field-based engineers, which could range from assisting with software queries, through to troubleshooting urgent mechanical, electrical, and pneumatic breakdowns. The … package. For more information, please click apply and contact - THADDEE - REF 3505 - 0117 966 1115 The Role: * CNC Service Engineer - Desk based * First-line support for customers and field-based engineers * Trouble shooting electrical, pneumatic, software, and mechanical breakdowns * Monday to Friday, 8:30am - 5:30pm The Candidate: * Experience more »

CNC Technical Support - Office based role with full training provided £40,000 - £50,000 Per Annum + Training + Progression + 10% Bonus Monday - Friday, 40 hours Daventry Commutable from Rugby, Northampton, Banbury, Southam, Towcester Do you have experience servicing CNC machinery and are you looking for the more »

equipment meets the required standards. Coordinating and managing the procurement and qualification process , from selecting and acquiring equipment to ensuring its proper validation. Providing technical support to Manufacturing Operations during troubleshooting and investigations. Conducting data integrity assessments for GMP equipment , safeguarding the accuracy and reliability of collected data. more »

available with either a 9-5 shift pattern or a 2pm - 10pm pattern, which would be fully remote. Project Delivery: Deliver a portfolio of support-related projects, meeting established criteria. Take ownership of commissioning activities within assigned projects. Collaborate effectively with other departments to ensure successful execution of commissioning … tasks. Technical Expertise: Prepare for commissioning activities, both office-based and remote. Conduct on-site commissioning, integrating our proprietary cloud-based software. Perform remote commissioning of software and hardware. Investigate and resolve client issues reported via Jira tickets, email, or account managers. Risk Management and Compliance: Identify risks within … Develop process improvements within the ISO 27001 framework to mitigate risks. Ensure commissioning activities comply with project timelines and quality management standards (QMS). Support and Communication: Communicate directly with customers to resolve problems. Assist with fault finding and analysis on live systems in a remote support capacity. more »