Technicalsupport specialist required. My client is an established manufacturer and supplier of compaction and tarmacking equipment. They are now seeking an experienced technicalsupport specialist to join their established team in Aylesford. The ideal candidate will come from a technicalsupport background, have … at least 5 years' experience in Compaction/Heavy plant and will be based within a commutable distance of Aylesford. TechnicalSupport specialist Position Overview Communicate technical information to Dealer's customers and colleagues Handle incoming technical calls, diagnose faults and work with the Service Controller … in resolving the problem Assist customers and staff covering all technical aspects of the company's products Set up and continually update a knowledge database that is accessible by all in the Product Support office Assist the Service Controller in deciding eligibility of warranty repair work Ensure the more »
Job summary TechnicalSupport Officer, Band 5 Full Time: 37.50 hours per week Fixed Term or Secondment ending May 2025 Exciting opportunity has arisen for a position within the 2nd Line Team at Bracken House The ICT Department is seeking a friendly and enthusiastic Technicalsupport officer to join the ICT team. The post is part of the 2nd line technicalsupport team providing remote support to users across the Trust. The role will be based at Bracken House for 37.5 hours a week, with the requirement to be part of an … on-call rota. Main duties of the job Key tasks include: - Second-line technicalsupport for hardware and software Explaining problems and technical solutions to users Analysis of presented user problems to identify the potential solutions Implement technical solutions to resolve user IT problems Candidates must more »
New Role! The iSeries Support Administrator will be supporting critical live services and will be expected to get incidents resolved in a timely manner. Tickets will originate from the Service Desk for the key Custom business systems across the IBM estate. The key purpose of this role is to … smooth and simple process when dealing with live system issues, maintaining visibility, tracking live issues and working closely with key internal stakeholders. The iSeries Support Analyst must also ensure that the team adhere to all agreed service level agreements and highlighting capacity and service issues early. Responsibilities Incident Management … All support requests raised to the support team will be managed within agreed service levels. Monitoring of the tickets and environment ensuring we stay on top of issues and lead incident calls Information Management: Building a team Knowledge base that is easy to understand and usable by junior more »
Dartford, England, United Kingdom Hybrid / WFH Options
Tiro Associates - Executive Search & Selection
As a Telematics Support Engineer with this established, rapidly expanding business, you will play a crucial role in the development and enhancement of the company's telematics products. This challenging role requires an experienced Support/Applications Engineer degree qualified in computing or IT. Our client will also … market leading business has an employee centric culture offering ongoing personal development and great career prospects coupled with employment stability. Your responsibilities as Telematics Support Engineer: -- Provide Project Support: Actively participate in project meetings and new product introduction processes, contributing to effective planning and execution -- Supplier Collaboration: Work more »
