1 to 19 of 19 Technical Support Jobs in the Midlands

Technical Support Engineer To provide DSE’s external customers with high quality, value adding technical support on the full range of the company’s electronic control modules for a wide range of generator and control applications. Including (but not limited to) renewable energy, backup/emergency … power, paralleling with the grid, and other complex applications, engine only functions and off highway implementations. To provide technical support and product development guidance to DSE’s internal teams including production, engineering, sales & marketing, test & approvals, and other members of the technical support team. Training global … past experience using source control tools Enthusiastic and eager to learn, not intimidated by complex engineering concepts Key Duties & Responsibilities: Providing customers with global technical support (training, trouble shooting, commissioning etc.) via telephone, email, remote desktop sessions (e.g., Microsoft Teams, Zoom, etc) and face-to-face on a more »

Technical Support Engineer, HPLC Mass Spectrometry Systems - An excellent opportunity for laboratory technician or scientist to join a world-class laboratory equipment company and receive full training - Basic salary up to £40,000 Pension Excellent Benefits The Role – Technical Support Engineer, HPLC Mass Spectrometry Systems This … market leader seeks to recruit a technically motivated and customer focused Technical Support Engineer responsible for providing technical support on their range of highly advanced LCMS, HPLC and GCMS systems. Your Background – Technical Support Engineer, HPLC Mass Spectrometry Systems To succeed in this exciting … experience of using High Performance Liquid Chromatography or Liquid Chromatography Mass Spectrometry or GCMS systems Or as a Field Service Engineer, Applications Engineer or Technical Support Engineer working on a range of High Performance Liquid Chromatography, Liquid Chromatography Mass Spectrometry or GCMS systems Ideally you will be educated more »

Technical Support Team Lead Remote with very occasional travel Are you passionate about provide technical support, and leading technical teams to deliver high-quality service? Our client is seeking a Technical Support Team Leader to lead a dynamic team. Responsibilities: · Provide team leadership … across a technical support · Provide hands on technical support including Wintel and Azure Cloud Technologies · Demonstrable experience of managing ticket queues (ServiceNow) successfully and ensuring support SLAs are achieved · Handle incident and escalation processes, with an emphasis on cloud environments such as Azure and Wintel. … recovery. Skills and Experience: · Strong operational knowledge in cloud platforms (Azure), data protection strategies (Spectrum Protect, Veeam), and monitoring tools (SolarWinds, LogicMonitor). · Desktop support of Microsoft stack technologies and Wintel environment experience · Experience with ITIL frameworks, effectively managing incidents, problems, and changes. · Proven experience in managing and mentoring more »

Probe Technical are looking to recruit a full time and permanent Technical Support Engineer to join a world leading supplier in their field. Privately owned, their global reach extends to 20 countries, and in the UK they develop and manufacture bespoke products which are exported around the … world. This is a great opportunity to join them in a key role as Technical Support Engineer, where you would provide a proactive, effective, and efficient technical service and customer complaint root cause analysis function within the business. The successful candidate with clear focus and direction will … achieved, on time and to the highest quality standards within a rapidly growing and developing organisation. The excellent package details for the role of Technical Support Engineer include: Salary £46,000 + Bonus Monday Friday hours are 7am 4.15pm Monday Thursday and Friday 7am 12pm Company Pension Enhanced more »

has to offer. This opportunity offers remote working and varied responsibilities , including adding new services and fault identification and resolution. The focus of this Technical Support Specialist role is to provide technical support for customers accessing part and fully tracked services via the WCMS using the … ticket system and in line with service level agreements. As the Technical Support Specialist, you will be working with customers, third-party OMS systems, and internal colleagues. Main Responsibilities Manage incoming queries from internal and external customers, resolving queries where able or liaising with 3rd line support when unable, ensuring all parties involved are updated and that the query is closed through the ticket system within SLAs. Update support tickets to ensure they are logged under the correct category and subcategory, alerting sales and account management teams when tickets are changed. Manage web despatch, perform more »

A great opportunity has arisen for a Technical Support Manager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems into … projects. Technical Support Manager Position Overview Oversee the installation, maintenance, and repair of facade systems supplied by the company. Provide technical support and guidance on site for facade-related products supplied. Conduct site inspections and audits to ensure adherence to project specifications and standards. Collaborate with … project managers, engineers, and construction teams to coordinate and optimise installation processes. Troubleshoot complex technical issues on site, offering timely and effective solutions. Develop and implement training programs for site teams to enhance their technical skills and product knowledge. Support customers with toolbox talks and pre-start more »

Role: DevOps Technical Support (RPA) Location: Hybrid working (Home-based + Worcester 2/3 days per week) Salary: £42,005 - £47,823 + comprehensive Force Employee Benefits Great location with Free Parking and gym, restaurant and sports clubs 13.5% Employers pension scheme, Blue Light card/discounts … and collaborative Work in a role that ultimately helps protect the public and local communities Job Purpose Working as a member of the Specialist Technical Support Team, you will be providing a high level of technical support. You will be supporting a DevOps environment so can expect … a broad range of escalated service desk tickets including RPA, (Blue Prism), Power Apps/Automate and M365 queries. Experience: 3+ years in a technical support role, investigating, diagnosing and resolving technical support issues Exposure to RPA, (specifically Blue Prism), builds as well as exposure to more »

Specialist Technical Support Level 4 (Critical Saab Support) Permanent | £49,000 - £55,000 + Package! We are looking for a Specialist Technical Support Level 4 to work as a member of the Specialist Technical Support Team and provide critical Saab support! You … will provide a high level of technical support across, both to internal customers and to external customers ensuring the department is offering the best level of service in terms of ICT services, specialist applications and equipment. As well as this providing local supervision of work colleagues as required … contributing to efficient and effective Customer Service, and ensuring a quality end-to-end ICT Service. Your Essential Skills: Application support Windows Server VMware Database support Network & Telephony M365 Command and Control system experience - ideally Saab SAFE Radio (Airwave) ITIL incident and change management Please note that all more »

Technical Support Engineer - Nottingham £30,000 - £40,000 ??Are you looking for a new challenge? Something with fantastic earning potential, ideally, we are looking for someone who has experience within Industrial, logistics, warehousing, or manufacturing. Also, you will be a self starter and ready for action our client … manner. Proactive, adaptable, and collaborative approach to both colleagues and clients. Willing to travel and stay away from home to meet business needs. Good technical focus and a keen interest in the types of technology that we offer. Innovative and willing to learn and share ideas. Good technical … and continuous improvement. A quick learner who proposes and develops new ideas. Confident with a balance of ambition and team player. Good interpersonal and technical writing skills. The role: Working with the Technical manager the Technical Support Engineers role is to support the management of more »

Role: O365 Technical Support Analyst (InTune Deployment) Salary: £36,000 per annum plus superb corporatebenefits package (BUPA, Pension, Discounts, much more!) Location: Full time onsite in Walsall, West Midlands An accomplished, Midlands based O365 Technical Support Analyst is required to join a leading retail business in … Walsall during a period of impressive success and growth. The successfulcandidate will be a highly skilled Technical Support Analystwithstrong experience of deploying Intune. You must have experience of an end to end deployment of Intune - inlcuding configuration, troubleshooting, End User Management and runningupdates within Intune. Someone whocan deploy … not just on mobile phones which is an app), but can push out through Windows 11, troubleshoot Intune errors. Must also have 2nd Line Support experience also to fix laptops etc. Our client is at the start of their journey and are implementing Intune and they need a candidate more »

in recognizing and rewarding hard work and success. We take pride in delivering strategic IT solutions to our customers, supported by our strong internal technical expertise. This enables us to manage our own cloud infrastructure and communications network. As we continue to grow, we are seeking enthusiastic, driven, and … ambitious individuals to join us on our journey. Position: 1st Line Technical Support Engineer As a 1st Line Technical Support Engineer , your role will involve providing remote support across IT, data, hosting, and telecoms networks. You will take responsibility for the proactive maintenance of customer … Key Performance Indicators (KPIs). Your role will require calm, consultative communication, particularly when dealing with customers experiencing critical system outages. Key Responsibilities: Provide technical support via phone and email, aiming for a first-time fix on all issues. Log all activities in the company's ticketing system more »

ROLE: Technical Support SALARY: Up to £24,000 DOE LOCATION: Lichfield (Office based) THE COMPANY: We are currently working with a leading business, based in Lichfield, who are looking to recruit an enthusiastic individual to join their Technical Support team. This is a great opportunity to … links easily accessible via public transport. Lots of training and progression opportunities. THE CANDIDATE: The right candidate will have had some exposure to a Technical Support based role, ideally within the automotive sector, however full training will be given. The successful candidate will have a hands-on approach … and will be confident in supporting with projects, preparing spec sheets/briefs and providing both in-house and external technical training. DUTIES INCLUDE: Assisting with various projects and making site visits to monitor progress. Providing both in-house and external training as required. Completing customer handovers with required more »

IT Support Shift Engineer Position: Technical Support Engineer (24/7) Location: Northampton with Hybrid Options Job Type: Permanent, 40 hours per week, 4-on, 4-off shifts. Salary: £28,000 - £30,000 (DOE) About the Role: As a Technical Support Engineer, you will be … part of a dynamic team, providing critical support across various in-demand technology platforms. This role goes beyond basic IT support, offering you the opportunity to develop expertise in areas like infrastructure, networking, and security. Key Responsibilities: Provide support in diverse technical areas including Windows Server … Microsoft Azure, MS SQL, SharePoint, Exchange, Teams, Hyper-V, VMware, and various networking technologies. Collaborate with your team to efficiently manage and escalate support requests while maintaining high standards of customer service. Build strong relationships with clients, offering proactive updates and solutions. Contribute to server maintenance, patching, backups, and more »

cutting and milling machinery and due to their continued success Staffbase have been appointed to recruit for the position of CNC Machine Engineer/Technical Support. This is an office based job but with occasional field service support and full training will be given. The Role: CNC Machine … Engineer/Technical Support will provide professional technical support and advice for customers and engineers to resolve machine breakdowns, assist with machine installations and commissioning and role out software updates etc etc. Your duties will include but is not limited to the following; Provide technical … telephone, email and using remote on-line access Process incoming spare and replacement parts orders/enquiries from engineers and customers Investigate and resolve technical/engineering queries over the phone Maintain and update field service engineer work schedules and plan & co-ordinate customer visits as appropriate Process engineers more »

Are you a technical administrator with meticulous attention to detail? Do you enjoy a varied work load where no two days are the same? Do you have experience within the automotive industry? if so, this role could be for you. My Lichfield based client is recruiting for a Assistant … Technical Support to join their existing Research & Development team. This position is officed based but will involve some off-site work. Benefits: Monday Friday 9.00am 5.00pm Free onsite parking Full training provided 23 days holidays + bank holidays Company pension Duties and Responsibilities: To assist in projects ensuring … timelines and deliverables Technical liaison between factories and customers Design spec for project work To assist in all research and development involved in any new projects To provide written briefs Make site visits to monitor projects as required To assist with prototype and new product installation on a mix more »

We are excited to present an opportunity for Technical Sales Support Consultant in the construction industry. Our client is a global organisation that specialise in providing unique, protective coatings used to preserve concrete. They are on the lookout for an ambitious individual to join their team. The Role … As a Techinical Sales Support Consultant, your responsibilities will include: Using the internet to identify projects and key decision makers to contact Engaging in discussions with Technical people who are working within main contractors, architects, and specifiers Selling the benefits of the unique solution provided by the company … to preserve concrete for longer Understand technical briefs (training provided) The Candidate: The ideal candidate for the Technical Sales Support Consultant role will: Be capable of conducting thorough research online effectively to identify projects Be comfortable communicating with Engineers, Consultants and some C-level individuals within main more »

Technical Support Engineer Northampton (hybrid) £28,000-30,000 per annum inc shift allowance Looking to interview ASAP! We are seeking a highly motivated and skilled Technical Service Engineer to join our client's dynamic IT Services team. This role is integral to ensuring the continuous and … successful candidate will work on a rotating shift pattern of 4 days on, 4 days off, including both day and night shifts, providing critical support and maintenance for our diverse range of clients. Responsibilities: Providing 1st line support (30% to customers, 70% internal teams) Escalating issues to 2nd more »

Technical Support Engineer (shift work) Northampton (hybrid) £28,000-30,000 per annum + shift allowance Immediate start We are seeking a highly motivated and skilled Technical Service Engineer to join our client's dynamic IT Services team. This role is integral to ensuring the continuous and … successful candidate will work on a rotating shift pattern of 4 days on, 4 days off, including both day and night shifts, providing critical support and maintenance for our diverse range of clients. Responsibilities: Providing 1st line support (30% to customers, 70% internal teams) Escalating issues to 2nd more »

to the above, this is not a hands-on role; it is a fully remote (you can work from home), service desk position providing support to clients in France who are using my customers systems advanced 3D imaging devices , together with an element of IT support surrounding these … networked machines. Its a permanent career opportunity a position you can really settle with and grow for the long-term, with different levels of support, steadily developing to a position with a more global remit. Working Monday to Friday , 37.5hrs (1hr lunch): either 0800-1630hrs or more »