12 Technical Support Jobs in the East Midlands

Our client, a revolutionary UK leading supplier of cutting-edge equipment, are currently looking to hire a Technical Support Team Manager to join their Customer Support function. This is a permanent role and is located in Ashbourne, Derbyshire. This is a business to business support function … dealing with customers who have purchased equipment,it is not a IT/Tech support related function. Technical Support Team Manager key job details: The ideal candidate will have a passion for customer service, a strong technical background, and exceptional leadership skills. As the Technical Support Team Manager, you will play a pivotal role in ensuring that customers receive timely and effective technical assistance, fostering strong relationships and driving customer satisfaction. Technical Support Team Manager key responsibilities: Lead and manage the technical support team, providing guidance, support more »

Technical Support Engineer/Applications Engineer/Instrumentation Engineer/Service Engineer/Instrumentation Specialist required for a global manufacturer located in Wellingborough, Northamptonshire. The Technical Support Engineer/Instrumentation Engineer/Applications Engineer will provide technical support and site support (includes international … to £50,000 dependent on experience. Bonus scheme. Hybrid working 34 days holiday (including bank holidays) Increasing with service. Pension Responsibilities: You will provide technical support to customers with instrumentation and flow meters going into a range of process industries including oil & gas, chemical, refineries, food manufacturing, shipping … and other industries. Responsible for first line support for technical queries and problem-solving Working together with Product Management to resolve technical and application problems Support customers with faults remotely, travelling to international sites for troubleshooting if required. Support Service in analysing faults Assisting in more »

Technical Support Engineer I am looking for a fast thinking, technically skilled Engineer to welcome to my clients team! My client are a Software Development company and you would be joining a small close-knit team. My client is looking for a really impressionable character who wants to … they may not have dealt with in the past, and to learn from the Senior Engineer moving forward to tackle more advanced tickets. Role: Technical Support Engineer Salary : up to £30,000 Location: Leicester Daily Duties: Providing technical support clients and end users. Tackling as many … support tickets as possible, be an escalation point to the senior engineers when needed. Creating forms and templates for senior engineers. Occasional sales support. Collaborating with other Engineers to resolve technical issues. Technical Skills: Experience within a Technical role previously, providing support to clients and more »

. Our unique platform for characterization of nanoparticles (LNPs, EVs, viruses, non-biological particles) has already been implemented globally. To sustain growth and to support our existing customer base in the United Kingdom and Europe, the company is seeking a Technical Support Engineer to be based at … England. The position is field-based with travel across the United Kingdom and Europe with the main focus area around UK as required. The Technical Support Engineer will be responsible for providing onsite and remote support to NanoFCM customers including instrument installation, scheduling and conducting preventative maintenance … and email/phone support, following a comprehensive training period with senior technical staff. As a Technical Support Engineer you will: Install, maintain and service instrumentation at customer sites. Complete service documentation as required. Provide onsite and/or remote technical consultations to support more »

Technical Support Engineer/Advisor Office Based - Manufacturer Renewable Heating Based Chesterfield Are you a Gas Engineer, Heat Pump Engineer, Refrigeration Engineer, Air Conditioning Engineer, HVAC Engineer or Electrical Engineer looking for an office-based role? The Role : A European Manufacturer of Renewable Heating products which include; Ground … Source Heat Pumps, Air Source Heat Pumps, Solar, Cylinders & Heat Recovery heating solutions, are seeking a Technical Support Engineer to join their team. Based in their Chesterfield HQ, you will provide technical support on our range of renewable heating products to engineers, installers, consultants and third … Air Conditioning Engineer, HVAC Engineer or Electrical Engineer, with a knowledge or understanding of heating systems. Technically minded individual, capable of interpreting and understanding technical data and drawings. You will also possess good communication skills, comfortable and able to deal with clients by phone, together with basic computer skills more »

The Polypipe apprenticeship programme allows apprentices to build a strong foundation of capability. As an Apprentice Technical Support Engineer, you will gain mechanical and electrical engineering knowledge, coupled specialist polymer training. We offer a starting a wage of £9.81 per hour, industry leading training and career development. Role … at our Horncastle site, learning and being mentored by our team of experts. Supported by your training and our team, your tasks will include: · Technical support to production teams - Machine setting/set-up procedures. · Adhere to Health and Safety and Company policy and procedure. · Carry out/… associated duties as required. Training Level 3 Maintenance and Operations Engineering Technician Level 3 BTEC Extended Diploma in Engineering A bespoke programme of practical, technical and vocational learning Functional Skills in maths and English (if applicable) The Polypipe Apprentice Programme provides a fantastic opportunity for apprentices to build a more »

Technical Support Agent Salary: £24,000 per annum Monday Friday, day shift office hours (37.5 hours per week). No weekends Holiday: 31 days (including 8 Bank Holidays) Kettering. Office based. Permanent Match Recruitment are recruiting on behalf of their client based in Kettering. Our client has a … global product and a world class reputation within their industry. Youll work in our clients small Service Desk team their I.T Support staff. This role is a Customer Service role within an I.T First Line Support capacity. Youll be supporting your field based colleagues with their handheld device … resolution support. If youre looking for a Customer Service role with an I.T twist, please apply today! Summary of what youll be doing everyday: Support field based colleagues in all IT related incidents/service requests via telephone, email, remote desktop. Where possible provide first call resolution for all more »

provider of specialist EPoS systems to the independent retail sector. Their dominant position in the industry is largely down to their best-in-class support, delivered by the passionate, talented in-house support team. Scout Recruiting is now recruiting on their behalf for a Technical Support … Linux (Debian) and MySQL and this is a great opportunity for those with skills or an interest in these areas. Every member of the support team also receives direct support from their colleagues, supervisors and management, so a problem for you can be solved by all. They are … software systems You will need to learn applications and seek ways to improve the reliability and performance of the systems Responsible for the customer support of systems Remotely connecting to customer sites to repair problems Telephone customers and talk through certain functions, and explain the causes and solutions to more »

Technical Support Engineer/Advisor Office Based - Manufacturer Renewable Heating Based Chesterfield Are you a Gas Engineer, Heat Pump Engineer, Refrigeration Engineer, Air Conditioning Engineer, HVAC Engineer or Electrical Engineer looking for an office-based role? The Role : A European Manufacturer of Renewable Heating products which include Ground more »

month maternity cover Location:Daventry, Northamptonshire NN11 4NR The Opportunity B-Tech AV Mounts are looking for a new member to join the Technical Sales Team at our global head office in Daventry, Northamptonshire. B-Tech, a 50-year old company who design and manufacture mounting solutions for professional … provider of innovative mounting solutions to the professional AV, CCTV. Broadcast and Systems Integrations industry. Working as a key part of the in-house Technical Sales Support Team, you will receive in-depth product training thus allowing you to assist in the specifying/quotation of numerous audio … getting hands-on with our products, using household tools (drills, screwdrivers etc.) to assemble and mount them onto walls, floors or ceilings. Key Duties Technical sales support to the internal and external sales teams and their customers Handling live chat customer enquiries via the company website Assisting in more »

Do you have a strong interest in engineering? This rewarding career requires a broad skill set - math, mechanical design, interpreting technical drawings and programs, eye for detail - to properly transform a metal casting into a valuable working machined part. It’s a unique fusion of digital and physical, brains … micrometers, depth gauges, verniers The use of advanced inspection equipment such as: CMMs, Portable CMM arms, 3D scanners & probes How to analyse drawings and technical data to determine critical areas of interest or dimensions How to identify non-conforming products or processes, and how to use problem solving skills … prevent their recurrence Training On-the-job training Off- the-job training Block release to SMB Group - Stephenson campus Working Towards an Engineering technician - Technical support - Quality control level 3 qualification Good Scope for progression within the company Apprenticeship Standard Engineering technician (level 3) Training Provider THE SMB more »

Fantastic opportunity for a technically minded individual who'll have the chance to get involved to support the assigned manufacturing areas for engineering investigations, learn how to actively assess areas and improve to achieve a robust standardised process/capability through detailed procedures and training. Apply today for a … cause and problem solving to improve process. Work with the team to investigate existing repeating issues and undertake continuous improvement projects. Learn how to support manufacturing areas with problem solving to ensure customer orders remain mobile and the areas meet the daily performance targets for output, reduced scrap and … APQP requirements. Understand to investigate and make engineering additions to the process as necessary to ensure customer compliance and throughput of orders within manufacturing. Support manufacturing areas with problem solving to ensure customer orders remain mobile and the areas meet the daily performance targets for output, reduced scrap and more »