Ticket Management Jobs in Avon

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Technical Service Desk Analyst

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Global Technology Solutions Ltd
Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: Provide remote Technical Support with occasional customer visits Provide assistance by phone, email and/or using a ticket management system Update the internal knowledgebase with issue resolution details Mentor and assist junior team members Skills & Experience Good communication, documentation and customer more ยป
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted: