2 of 2 UX Research Jobs in Scotland

enjoys solving challenging problems and influencing across multiple teams. The Role You'll be joining an established, high-performing design team consisting of: 2 UX Designers 1 User Researcher 1 Service Designer This role requires someone who can confidently balance user needs, business objectives, regulatory requirements, and stakeholder expectations … product teams to define priorities, shape solutions, and deliver customer value. Create and maintain content designs and user journeys using Figma. Collaborate closely with UX Designers, Researchers, Service Designers, Product Owners, and Engineers. Facilitate workshops and stakeholder discussions to gather requirements and drive alignment. Document current and future-state ...

understand user needs, identify opportunities for improvements and ensure services are designed around the people who use them. Key responsibilities: Leading user research across discovery, alpha, beta and live phases. Planning and conducting interviews, usability testing, contextual research and workshops. Working closely with multidisciplinary teams … shape products and services. Synthesising research findings into clear insights and recommendations. Helping teams understand the needs, behaviours and priorities of users. Supporting service design, product and delivery decisions through evidence. Helping develop reusable approaches, patterns and delivery assets that strengthen future projects. Requirements: Solid experience delivering user ...