1 to 2 of 2 User Journey Map Jobs in the South West

ethics/principles and methodology as well as leading and mentoring a small team of UX Researchers. You will be part of a User Experience team which also includes user experience designers, user researchers and a visual designer. The team's aim is to … with them online. Responsibilities: Work with the wider organisation to evolve and mature our research ethics/principle and methodology. Help to align user research working practices across the wider business, striving to develop the maturity of UX research Play a lead role in continuously improving our research … them improve. Plan and facilitate research with our users including customers, dealers and staff. Manage multiple levels of research activities - strategic discovery and user testing. Lead on sharing actionable research insights that help product owners make better decisions to the programme. You should be able to present your more »

experience for customers and ensure they are at the centre of our design decisions on an ongoing basis. Responsibilities: Design and deliver wireframes, user stories and user journeys for a wide range of devices and interfaces which balance user needs, business goals and technological … Designer in the running of the discovery sessions, creating the appropriate assets to capture requirements, these could include affinity diagrams, empathy maps and user journey maps, etc. Organize and schedule user research sessions and create test plans. Manage user research data repository … wider teams. Develop scenarios to understand the goals/tasks of the user. Create interview scripts and questions. Challenge the status quo with user insight and/or data making proactive use of internal/external sources to priorities necessary user experience improvements for customers. Person more »