of Active Directory (including Azure AD, Endpoint Manager/Intune). Comfortable with infrastructure support for both on-premise and cloud-based environments. Understanding of Citrix/Parallels RAS virtualdesktop environments. Exposure to ITIL practices and familiarity with ticketing systems such as Freshservice or Freshdesk is advantageous. Job Title: IT Helpdesk Technician (x2 roles) Contract Type: Fixed … of Active Directory (including Azure AD, Endpoint Manager/Intune). Comfortable with infrastructure support for both on-premise and cloud-based environments. Understanding of Citrix/Parallels RAS virtualdesktop environments. Exposure to ITIL practices and familiarity with ticketing systems such as Freshservice or Freshdesk is advantageous. More ❯
of Active Directory (including Azure AD, Endpoint Manager/Intune). Comfortable with infrastructure support for both on-premise and cloud-based environments. Understanding of Citrix/Parallels RAS virtualdesktop environments. Exposure to ITIL practices and familiarity with ticketing systems such as Freshservice or Freshdesk is advantageous. Job Title: IT Helpdesk Technician (x2 roles) Contract Type: Fixed … of Active Directory (including Azure AD, Endpoint Manager/Intune). Comfortable with infrastructure support for both on-premise and cloud-based environments. Understanding of Citrix/Parallels RAS virtualdesktop environments. Exposure to ITIL practices and familiarity with ticketing systems such as Freshservice or Freshdesk is advantageous. More ❯
management. Secondary responsibilities Execute recurring operational activities according to prescribed schedules and procedures Manage and support customer M365 environments aspects related to Microsoft Defender. Manage and support customer Azure VirtualDesktop environments including aspects related to image management, profile management, .... Participate in service introduction calls based on your customer knowledge. Suggest improvements to operations and customer configuration … excellent troubleshooting and logical reasoning skills. Thorough knowledge of Windows 10/11 and endpoint related technologies (e.g. Microsoft Defender, Active Directory Group Policies, Active Directory, Microsoft Office suite, desktop/laptop technologies). Thorough knowledge of Microsoft Intune product family: Microsoft Configuration Manager: functionality such as software update deployment as well as components such as management points and More ❯
