1 to 1 of 1 VoIP Jobs in South Yorkshire

existing tickets to yourself, with a focus on communication-related queries Triage tickets and categorise them in line with our process Provide IT and Voip support to our customers remotely Liase with our customers 3rd party Software providers and our own suppliers to create and update upstream cases, particularly for … VoIP and communication services Provide regular and relevant updates to customers during the support process Field Installation and Fault Finding: The role will involve a mix of helpdesk-based support and fieldwork, accompanying a senior engineer for on-site installations or fault-finding tasks Future product exposure and experience: Focusing … on VOIP Products 3cx Hosted Telephony, Voice As a Service, Microsoft Teams, Sip Trunking Integration Technologies to enhance Voip Systems Communications Services – Leased Lines, 5G, Wireless Point to Point, SaaS Microsoft 365 Products Cloud and on remise Backup Solutions – Veeam, Acronis Training Why choose our Cloud Network Specialist apprenticeship? QA more »