Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem solving skills required. Hands-on work experience with the following: Windows Operating systems Clients: Windows7, Windows Vista, Windows XP, Windows 2000 Servers: Windows 2000, Windows 2003, Windows2008, Knowledge of Active Directory, Exchange 2003/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and … Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Vision Internet browsers (e.g. Explorer, Chrome, Firefox), VPN and remote dial-in users Support for laptop, desktops, and printers PDA and blackberry support Others: Adobe Acrobat and more »
service desk and prioritisation of tasks/issues Technical experience/knowledge of installation, configuration and security of Linux (Redhat, Oracle Enterprise Linux), WindowsServer 2016 Technical experience/knowledge with virtualized environments such as Hyper-V, VMWare and others. Basic understanding of IT networking concepts … discipline would be beneficial. Industry recognised qualification an advantage. Knowledge of deployment of applications and patching on Linux (Redhat, Oracle Enterprise Linux), and WindowsServer (2008, 2012, 2016). Experience of JMS/IBM MQ Messaging services. Experience of Oracle or MSSQL Database queries. more »
timely and professional manner. You will also utilise your attention to detail to create procedural documentation for use by supporting colleagues. Technical Skills: WindowsServer 2008R2 2022 Active Directory/GPO Exchange/Office365 VMwareESXi6.0-7.0includingvCentre CitrixXenApp7.15LTSR and aboveandNetScalers Microsoft Azure Networking Cisco and HPE Aruba … Backups Veeam, MSP Backup and Datto Security AV, MFA, NPS, Password polices and GPO lockdown. Previous Experience: Strong infrastructure skills and experience with WindowsServer (Ideally 2008 R2 up to 2022) are non-negotiables. You will be at ease troubleshooting and resolving issues in more »
