1 to 25 of 116 Customer Engagement Jobs with Hybrid or WFH Options

expanding Dynamics 365 ERP delivery function. This is a permanent opportunity and fully remote. The suitable candidate will work as a functional consultant understanding customer business requirements, converting these into Business Central solution options and clearly explaining to the customer how their requirement is mapped to a standard … keen to integrate with the existing Dynamics, Power Platform and engineering personal. The candidate should have excellent communication skills, both written and oral, excellent customer engagement skills, the ability to problem solve, the ability to work on more than 1 project at a time and see tasks through … to engage with customers, understand their business requirements, explain how the Business Central can be used to meet their needed, defining solutions to meet customer needs with the wider platforms team and the ability to learn from other internal resources to deliver service excellence will be the key day more »

CE Consultant to join my client's team on a 6-month contract. In this role, you will leverage your expertise in Dynamics 365 Customer Engagement and omnichannel solutions to help my client optimize their customer relationship management processes. This is a fully remote position, offering flexibility … and the chance to work from the comfort of your home. Key Responsibilities: D365 CE Implementation: Lead and manage the implementation of Dynamics 365 Customer Engagement solutions, ensuring seamless integration with existing systems. Omnichannel Solutions: Utilize your experience with omnichannel platforms to enhance customer interactions across various … Profile: Experience: Proven experience as a D365 CE Consultant, with a focus on omnichannel solutions. Technical Skills: Proficient in customizing and configuring Dynamics 365 Customer Engagement, including workflows, dashboards, and reports. Omnichannel Expertise: Strong understanding of omnichannel platforms and their integration with D365 CE. Data Management: Experience with more »

understands that success results from the incredible hardworking, dedicated, and diverse people like you we are proud to call our colleagues? If providing excellent customer service is important to you, and you want to advance your career with a $9 billion leader that can provide you with stability and … exciting challenges, whilst supporting your personal growth and career ambitions, wed love to hear from you. Role Info: Customer Service Representative - Part Time (17.5hrs Per Week) Cardiff/Hybrid Working 2-3 Days Per Week After Training Competitive Market Salary Plus Significant Benefits Package Values: Serious about safety. We … we say. We stand by our word and the trust of others. Company: Global Distributor of chemicals & ingredients used in everyday products As a Customer Service Representative, you'll be the first point of contact for our customers. As part of our Customer Service team, you are the more »

Customer Success Manager – Graduate Considered A brilliant opportunity for a Customer Success Manager to join a market leading disruptive software technology firm in London, UK. Offering excellent training, career progression and prospects, this is an ideal time to join this growing organisation and be guided by some of … the brightest minds. You will be supporting a customer base, ensuring customers are able to use the product as designed and educating customers on use of the technology. Location: Central London– Hybrid – 3 days on site Salary: £30,000 - £32,000 + healthcare, pension etc. Requirements for Customer … Physics or similar At least AAB at A-Level or international equivalent (please ensure A Level grades are included on your CV). Excellent customer-facing skills - you should have previously held a role where you have dealt with customers A motivated self-starter with a problem-solving attitude more »

D365 Developer (CE) Willmott Dixon are looking for an experienced D365 Developer (CE) with solid, hands-on experience of customisation development of Dynamics 365 Customer Engagement (D365 CE). You may well also have some experience of delivering Power Platform services using the suite of Microsoft's Power … canvas and model driven apps. Ability to create business processes and custom connectors with Microsoft Power Automate. Experience of Implementing Dynamics 365 (CRM) solution: Customer Engagement (Sales, Customer Service, Marketing) A good understanding of sales, marketing, business processes and how they relate to D365. Web Resources/… values and behaviours, Willmott Dixon could be the place for you! * Flexible * Fun * Uncomplicated * Genuine and friendly * Innovative and keen to improve * Responsive to customer needs Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits more »

career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Customer Experience Manager. Sword provides dedicated and flexible IT modern managed services that enable customers to prioritise their business objectives whilst maintaining business continuity and … take on the responsibility of IT operations by delivering flexible, scalable, services enabling customers to focus on business performance. We are looking for a Customer Experience Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. The candidate … evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing all operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword Capability. Location: Aberdeen, Scotland. more »

future success? Seeking a role where proactivity is welcomed, with scope to develop and grow? Viking have an exciting opportunity for a Account Manager Customer & Sales Management to join the growing Sales team on a hybrid contract. You will join us on a full-time, permanent basis and in … more productive, including the latest technology, core office supplies, print and document services, business services, facilities products and furniture. Only companies which place the customer centre stage, innovate to bring added value, and excel in terms of operational efficiency and technological capability will survive and thrive. At Viking, we … sustainability - and we intend to thrive and continue to lead our industry for years to come. Benefits of joining us as a Account Manager Customer & Sales Management: Generous pension (matched contribution up to 6%, with a maximum employee contribution of 10% of your monthly salary) Life assurance Staff discount more »

Dynamics 365/D365CE Customer Engagement Consultant (Multiple positions up to 10) - Up to £75k + PMI, life insurance, 25 days holiday and more Are you a Dynamics 365 CRM/CE Consultant looking for you next career move? Maybe, you are working for a Microsoft Dynamics/… UK & Ireland) Key Skills Required A client centric attitude and excellent interpersonal skills 3+ years' experience in the design and implementation of Dynamics 365 Customer Engagement/D365CE D365 CE - Customer Service, Sales or Marketing as core skillsets Strong requirements gathering skills with demonstrable experience Excellent presentation more »

enabling transparency on the social and environmental impact of consumer products, and we’re looking for a great mission-aligned, forward thinking and proactive Customer Success Manager to help us deliver ongoing value for our global customer base. We are scaling the business from hundreds of brand and … This means Provenance will be served up to millions of shoppers who want to shop in line with their values. Working closely with the Customer Success, Product and Commercial teams, you will have the opportunity to define, build and deliver the Scaled Customer Success Program for our global … brands community. You will also manage relationships with key strategic customers on a one-to-one basis. ROLE & RESPONSIBILITIES Permanent | Reporting to Senior Customer Success Manager Delivering Customer Success at scale: develop and execute a robust scale program to ensure customers get dynamic, recurring value using the Provenance more »

of the UK (specific location to be provided upon application)Are you a passionate and experienced Solution Architect with expertise in Microsoft Dynamics 365 Customer Engagement (D365CE)? Do you thrive in a collaborative environment where innovation is encouraged, and your ideas can shape the future of digital transformation … junior team members, sharing best practices and promoting continuous learning.Requirements:Extensive experience as a Solution Architect, with a strong focus on Microsoft Dynamics 365 Customer Engagement (D365CE).In-depth knowledge of D365CE modules, including Sales, Customer Service, Marketing, and Field Service.Proven track record of successfully designing and more »

UK (specific location to be provided upon application)Are you a skilled and innovative Technical Architect with a deep understanding of Microsoft Dynamics 365 Customer Engagement (D365CE)? Do you thrive in a collaborative environment where your technical expertise can shape the future of digital transformation? If so, we … industry trends, D365CE updates, and emerging technologies, and sharing knowledge with the team.Requirements:Proven experience as a Technical Architect, specializing in Microsoft Dynamics 365 Customer Engagement (D365CE).Extensive knowledge of D365CE components, including Sales, Customer Service, Marketing, and Field Service.Strong expertise in designing and implementing complex D365CE more »

CE) c.£70,000 + benefits Remote working with occasional travel to Hertfordshire Permanent Role Overview: Lead the implementation of D365 CE [Sales, Marketing, Customer Service] Ensure solution compliance to service and technical standards Manage a team of junior developers, leading their development and training workshops Required Skills: Experience … in implementing or supporting Dynamics 365 Customer Engagement required. Experience in Microsoft enterprise cloud technologies such as Dynamics 365 (in particular, Customer Engagement and Finance & Operations), Office 365, Microsoft Azure. Knowledge using .NET, .NET Core, and C# Experience working in an Agile/Scrum development environment. more »

CE) c.£70,000 + benefits Remote working with occasional travel to Hertfordshire Permanent Role Overview: Lead the implementation of D365 CE [Sales, Marketing, Customer Service] Ensure solution compliance to service and technical standards Manage a team of junior developers, leading their development and training workshops Required Skills: Experience … in implementing or supporting Dynamics 365 Customer Engagement required. Experience in Microsoft enterprise cloud technologies such as Dynamics 365 (in particular, Customer Engagement and Finance & Operations), Office 365, Microsoft Azure. Knowledge using .NET, .NET Core, and C# Experience working in an Agile/Scrum development environment. more »

Platform Consultant, you will play a pivotal role in delivering high-quality solutions and services to all clients. Your expertise in Microsoft Dynamics 365 Customer Engagement (D365CE) and Power Platform will enable the business to maintain their status as a leader in the field, ensuring client satisfaction and … Power Platform solutions end to end including workshops, gathering requirements, building solutions, configuration, training and more. Qualifications: 1) Proven experience with Microsoft Dynamics 365 Customer Engagement and Power Platform. 2) Understanding of business processes and experience in providing solutions to streamline operations. 3) Familiarity with the latest trends more »

requirements, look for opportunity and deliver, test and document service improvements across the Dynamics 365 services. The Job Implement and configure Microsoft Dynamics 365 Customer Engagement modules to meet business requirements which include entities, forms, views, workflows, Power Automate flows and business rules. Support Digital Transformation deployment, go … whilst nurturing and supporting our business during their transition to the technology from legacy services The Person In-depth understanding of the Dynamics 365 Customer Engagement (CE) platform, including its architecture, entities, relationships, security model, and customisation. Proficiency in programming languages including C#, JavaScript and JSON with strong more »

Data Analyst wanted for a Retail/Tourism business Location: Fully remote- WFH Salary: up to £37k This role is to support the Customer Engagement Team and wider business stakeholders to analyse data to draw conclusions and insight around commercial performance, trend analysis, business performance, and supplier sales. … Job description: - Run reports on BI Tool for the UK/Europe Customer Base and any adhoc reports required. - Where necessary covering for the Business Intelligence Data Analyst during time of absence. - The Data Analyst will also be developing their own reports as well using the datasets provided by … the Data Team - Analyse the data produced to give insight and trend analysis to support the growth of revenue and customer satisfaction. - Identify potential impacts to the business as a result of business change. - Provision of data to support measurement of performance KPIs. - Create reports for weekly, monthly and more »

with various stakeholders in marketing, trading, and online teams, and reporting to the Digital Marketing Manager, you will leverage your CRM expertise to enhance customer engagement through timely, personalised, and relevant communications. Key Responsibilities: Manage the daily operations of the email marketing channel. Develop and execute CRM strategies … to drive customer engagement. Create and manage email campaigns, ensuring they are timely and relevant. Collaborate with marketing, trading, and online teams to align CRM activities with broader business objectives. Analyse campaign performance and use insights to optimise future campaigns. Ensure all email communications are in line with brand … Days a month from home and early finish Friday Requirements: Proven experience in CRM and email marketing. Strong commercial mindset and understanding of customer engagement strategies. Excellent communication and stakeholder management skills. Proficient in using CRM tools and email marketing platforms. Analytical skills with the ability to interpret more »

s most senior Lifestyle Managers, Team Managers and Service Delivery Directors, and gain a list of highly useful and transferable skills within B2C sales, customer service and beyond. This role is an exciting opportunity for someone looking to progress their career in luxury service sales and grow within a … and managing first year renewals. You’ll be passionate about sharing Ten’s service with the world. A successful track record in sales or customer service roles (previous B2C sales experience is a plus) with the following: Strong communication skills with the ability to build rapport and trust with … to promote Ten personal membership and drive sales revenue. This includes attending networking events and forming relevant referral partnerships with luxury brands and services. Customer Engagement and Retention: Build strong relationships with prospective members through effective communication, active listening, and understanding their needs and support through from initial more »

Our client is a family run business, with an amazing product and a customer centric approach. They have stores in the UK and a rapidly growing online, International and concessions business. They really care about people, customers, and the communities in which they trade and are now looking for … the marketing, trading, and online teams and under the direction of the Digital Marketing Manager, you'll use your knowledge of CRM to drive customer engagement via timely, personalised, and relevant communications. With a commercial mindset, you will know what good looks like when it comes to CRM … buy from their much-loved brands. CRM Executive – Responsibilities - Devise, maintain and adapt an email schedule designed to help the business achieve online sales, customer engagement and overall growth goals. - Create compelling email content for a range of audiences. - Analyse performance and report on success and learnings during more »

in influencing at a senior level to build collaborative and trusted internal networks that achieve goals within the CoE.Leading and developing a team if customer focused IT Professionals covering design, build and operation of BPMManaging high level relationships with stakeholders and third partiesIdentifying and assessing the impact as well … deliver key transformation requirements within Financial Support.Managing project implementations in major data projectsWhat you’ll bring:Experience in BPM technology delivery, preferably AppianExperience of Customer Engagement Service technologies and workflowsExpertise and leadership in microservices architecture, cloud technologies and agile ways of workingUnderstanding of design, build and operation of … real time, customer engagement technologies and capabilities.It would also be nice for you to have:Ability to combine strategic thinking with short term delivery of value.Demonstrable experience influencing at a senior level, which builds collaborative and trusted internal networks that achieve goals within the CoE.Excellent relationship and stakeholder more »

a key role for the business, during a time of great investment in tech and systems. You will play a key part in improving customer engagement, through focus groups, panels, A/B testing etc. The ideal candidate will have previous CX/UX experience, and experience delivering … Overview of the role requirements: Previous experience working in a UX Design or Product Designer role with UX focus, preferably with a focus on customer experience and Apps. Experience working with remote/offshore development teams, preferably in an Agile environment. Ability to work with a wide range of … internal & external stakeholders. Knowledge and prior experience of enhancing customer engagement, such as conducting panels/workshops, A/B Testing etc. Analytical mindset with excellent problem-solving & organisational skills. Salary The salary/package for this position is flexible between £55,000 - £60,000 per annum, depending more »

you'll own the show – from crafting content to strategising campaigns and staying ahead of industry trends Your mission? Enhance brand awareness and drive customer engagement across all platforms You'll also build communities, connect with influencers, and ensure the messaging is consistent across all platforms. Plus, you … ll dive into performance data, uncover insights, and propose strategies for even greater user engagement Responsibilities: Take ownership of all social media activities, including content creation, campaigns, and staying updated with industry trends. Strategise and execute plans to enhance brand awareness and foster customer engagement across social more »

days holiday Excellent progression Free parking Hybrid working 3 days in the office Role: Providing technical support and troubleshooting assistance for Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) solutions. Serving as the go-to expert for all technical inquiries related to Dynamics 365, offering timely … in Computer Science, Information Technology or similar Previous experience in providing technical support and assistance for Microsoft Dynamics 365 Knowledge of Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) would be beneficial. This is a hybrid position where you are in the office 3 days more »

Customer Data Scientist - London Office/Hybrid working 2 days PW in office - 12 Month FTC - Salary negotiable dep on experience Up to £60,000 - J12775 Please note all applicants require full and indefinite right to work in the UK as this client is unable to provide sponsorship To … work in a team who manage all aspects of market research, customer segmentation, first part data build up and consumer activation along the customer journey for all brands across this companies’ group. Fuelling the ambition to put data at the heart of decision making and investing in our … data platform to create a trusted single view of the customer and understand, analyse and leverage customer data to create a truly connected customer experience. Seeking an experienced, passionate and highly motivated Data Scientist who will help discover the information hidden in vast amounts of customer more »

Software Developer - Empowering Customer Engagement! I'm looking for a talented Software Developer with skills in C#, XML, and SQL Server to play a critical role in a small team. Embrace a varied role covering development, support and testing in a hybrid work environment based out of Stevenage … your unique perspective to the team! Desired Skills for the Software Developer: Proficiency in C#, XML and SQL Server Desire for a varied role Customer-focused mindset under pressure Any experience of Blazor, microservices architecture/Dapper, .NET Core, XPath, LINQ to XML (.NET), XSL-FO, NoSQL/RavenDB … Files and/or ASP.NET MVC/REST would be ideal but by no means essential as training will be given Software Developer - Empowering Customer Engagement! Location: Hybrid (2 days remote, 3 days Stevenage, Hertfordshire) Salary: £25-55k (depending on experience) Benefits: Bonus, pension, healthcare, life insurance more »