priorities for the team. Develop, implement, and maintain a comprehensive service management governance framework that aligns with industry standards (e.g., ITIL, ISO/IEC20000) and supports the organization's objectives. Collaborate with senior management and key stakeholders across the organization to ensure … to Class Pass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition / qualification reimbursement and more All-inclusive approach to Diversity, Equity and Inclusion Maternal / paternal leave benefits and family services Complimentary subscription to … the ability to inspire and lead teams towards achieving strategic objectives. Excellent knowledge of industry standards and frameworks such as ITIL, ISO/IEC 20000. Strong analytical and strategic thinking skills, with the ability to develop and implement effective service management governance strategies. Exceptional communication more »
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Counter Fraud Authority
outcomes. These systems currently support approximately 200 internal users and 4,000+ external users. Furthermore, the NHSCFA are investigating the use of Machine Learning / Data Science to facilitate the future identification and prevention of fraud against the NHS. The Head of Technology will be responsible for setting the … Technology workstreams (Infrastructure Services, User Support Services, Information and Cyber Security, and Digital Development). As the Technology subject matter expert, participation at Executive / Board level discussions will be required; to ensure that this Business-Critical function is intrinsically considered when discussing the day-to-day operations and … repudiation and privacy Evidence of continual professional development at a strategic level in the technology field Extensive knowledge of ITIL v4 Service Management and / or ISO20000 IT Service Management Principles Extensive knowledge of project management methodologies Demonstrates significant knowledge of technologies , such as more »
outcomes. These systems currently support approximately 200 internal users and 4,000+ external users. Furthermore, the NHSCFA are investigating the use of Machine Learning / Data Science to facilitate the future identification and prevention of fraud against the NHS. The Head of Technology will be responsible for setting the … Technology workstreams (Infrastructure Services, User Support Services, Information and Cyber Security, and Digital Development). As the Technology subject matter expert, participation at Executive / Board level discussions will be required; to ensure that this Business-Critical function is intrinsically considered when discussing the day-to-day operations and … repudiation and privacy Evidence of continual professional development at a strategic level in the technology field Extensive knowledge of ITIL v4 Service Management and / or ISO20000 IT Service Management Principles Extensive knowledge of project management methodologies Demonstrates significant knowledge of technologies , such as more »
outcomes. These systems currently support approximately 200 internal users and 4,000+ external users. Furthermore, the NHSCFA are investigating the use of Machine Learning / Data Science to facilitate the future identification and prevention of fraud against the NHS. The Head of Technology will be responsible for setting the … Technology workstreams (Infrastructure Services, User Support Services, Information and Cyber Security, and Digital Development). As the Technology subject matter expert, participation at Executive / Board level discussions will be required; to ensure that this Business-Critical function is intrinsically considered when discussing the day-to-day operations and … repudiation and privacy Evidence of continual professional development at a strategic level in the technology field Extensive knowledge of ITIL v4 Service Management and / or ISO20000 IT Service Management Principles Extensive knowledge of project management methodologies Demonstrates significant knowledge of technologies , such as more »
Location to be confirmed at interview, United Kingdom Hybrid / WFH Options
Digital Health and Care Wales
Job summary This post is fixed term / secondment for up to 11 months to meet the needs of the service needs. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. We have … and advice to NHS Wales Programmes on behalf of DHCW. It also includes the implementation of Service Management processes across multiple organisations and internal / external IT service suppliers. We are looking for a motivated individual who can work, learn, and actively contribute within a team environment, and has … meetings. Assist in the auditing of Service Management arrangements in line with ISO20000, and where necessary make recommendations and / or take remedial action to ensure that they are running effectively and within scope. Conduct regular Service and Major Incident reviews. About us Digital more »
King's Lynn, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Hays
to ensure the organisation's IT services are designed, transitioned, managed, improved, and secured in alignment with industry standards such as ITIL V4, ISO20000, and ISO 27001. You will oversee critical areas including Service Design, Service Transition, Continual Service Improvement (CSI), Live Support … Proven experience in successfully delivering Service Management within an Azure environment. Certification at the level of ITIL V3 Expert, V4 Managing Professional, or ISO20000 Practitioner. Demonstrable experience in managing third-party vendors and ensuring compliance with IT and security standards. Extensive experience in managing teams more »
to ensure the organisation's IT services are designed, transitioned, managed, improved, and secured in alignment with industry standards such as ITIL V4, ISO20000, and ISO 27001. You will oversee critical areas including Service Design, Service Transition, Continual Service Improvement (CSI), Live Support … Proven experience in successfully delivering Service Management within an Azure environment. Certification at the level of ITIL V3 Expert, V4 Managing Professional, or ISO20000 Practitioner. Demonstrable experience in managing third-party vendors and ensuring compliance with IT and security standards. Extensive experience in managing teams more »
King's Lynn, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Hays
Owners, ensuring exceptional service for our customers and surpassing our support targets. Your work will adhere to industry standards such as ITIL V4, ISO 27001, and ISO 20000. What you'll need to succeed Proven experience in a similar role, ideally within an ISO20000 … accredited organisation. In-depth knowledge of cloud computing on the Azure platform. Experience working within a SIAM Service Model. ITIL V3 and / or ITIL V4 qualifications. Strong project management skills, with the ability to lead cross-functional teams. Excellent communication and interpersonal skills. What you'll get in more »
Poole, England, United Kingdom Hybrid / WFH Options
Talented Recruitment Group
to allow individuals to reach their full potential through various training and development programs. You will receive A competitive salary + Bonus Scheme Flexible / Remote working hours 25 days holiday + bank holidays Health cash plan Life assurance Retail Discounts more »
We're looking for a Service Architect to join one of our public sector clients. For full details, please apply here. Length: 3 months + possible 6 months extension Rate: up to £600 per day Ir35 status: Inside ir35 Location more »