Business Development Manager - Managed ITServices £80k + £160k OTE + Benefits **Head of Business Development Opportunity** Hybrid - Remote + London Office Who's it for We are proud to be partnering with a fast growing Private Equity backed Managed ITServices Provider. An established business now into the early stages of their journey to build and expand to a £50M T/O operation through a mix of acquisition and organic growth strategies. Already 2 acquisitions into the journey and more in vision this is an exciting … to build and lead s sales team. They require a Senior Business Development Manager to build out new Managed ITservices customers (new logo) and build out White Space in some larger accounts with only a small current footprint. Looking to support their growth across more »
South East London, England, United Kingdom Hybrid / WFH Options
Cloud Decisions
Job DescriptionBusiness Development Manager - Managed ITServices £80k + £160k OTE + Benefits **Head of Business Development Opportunity**Hybrid - Remote + London Office Who's it for We are proud to be partnering with a fast growing Private Equity backed Managed ITServices Provider. An established business now into the early stages of their journey to build and expand to a £50M T/O operation through a mix of acquisition and organic growth strategies.Already 2 acquisitions into the journey and more in vision this is an exciting time … Development to build and lead s sales team.They require a Senior Business Development Manager to build out new Managed ITservices customers (new logo) and build out White Space in some larger accounts with only a small current footprint. Looking to support their growth across more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Adria Solutions
IT Technical ServicesManager Sheffield Our Sheffield client seeks a skilled IT Technical ServicesManager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical … A deep understanding of ITIL, SLA management, vital networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL … Hybrid working Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now!IT Technical ServicesManager Sheffield more »
Manchester Area, United Kingdom Hybrid / WFH Options
Fruition IT
ITServiceManager Manchester, UK – Hybrid working Up to £55,000 basic salary An exciting opportunity has arisen for a proactive and dynamic ITServiceManager to join a leading consumer focused business, playing a pivotal role in improving ITservice levels across the organisation. The ITServiceManager will be responsible for identifying and delivering increased performance and reduced cost, liaising closely with key IT operations teams and building relationships with a wide variety of business stakeholders. In addition, the ITServiceManager will also act as an escalation point for all IT issues and problems, ensuring that effective plans are put in place to reduce impact on the business, and creating strategies to avoid repeat incidents. ITServiceManager – Key more »
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Cirrus UK Group Limited
New Business Account Manager in a fast growing IT Managed Services business. Must have experience in an MSP. This role is in the Enterprise Commercial team. We Offer a Substantial Benefits Package, Inclusive of ... 25 days holiday (rising to 27) plus 2 volunteering days … strategic partners and vendors to leverage opportunities, stakeholders and in-direct networks and events Here's what we're looking for: ITservices and solutions sales experience working across customers in the enterprise/corporate space, most likely in a managed ITservices environment … Background selling across a number of the following services and products - modern workplace, cloud, storage, connectivity, infrastructure, testing, ITSM, business intelligence, data analytics, cyber security Evidence of winning new logos with enterprise/corporate customers Existing and current stakeholder relationships across the enterprise sector in the UK Someone who more »
Aberdeen, Scotland, United Kingdom Hybrid / WFH Options
Henderson Scott
Business Development Manager (ITServices) Aberdeen - Hybrid working Package Neg - Depending on experience. My client is looking for an experienced business development manager, with experience in the Oil & Gas sector to strengthen their current market share. The company is looking for a solution … record of industry-related business development or senior account management experience, with experience in the energy sector being beneficial. A sound understanding of IT-related service provision with a proven track record of managing large and medium complex accounts. Commercially focused, articulate, and possessing the ability to think … attention to detail with strong time and expectation management skills when coordinating multiple complex sales activities. A background in selling to C-Suite, IT Operations Managers, Infrastructure Managers, and Network Managers. To apply please send your CV in the first instance. more »
Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
Henderson Scott
Business Development Manager (ITServices) Aberdeen - Hybrid working Package Neg - Depending on experience. My client is looking for an experienced business development manager, with experience in the Oil & Gas sector to strengthen their current market share. The company is looking for a solution … record of industry-related business development or senior account management experience, with experience in the energy sector being beneficial. A sound understanding of IT-related service provision with a proven track record of managing large and medium complex accounts. Commercially focused, articulate, and possessing the ability to think … attention to detail with strong time and expectation management skills when coordinating multiple complex sales activities. A background in selling to C-Suite, IT Operations Managers, Infrastructure Managers, and Network Managers. To apply please send your CV in the first instance. more »
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Cirrus UK Group Limited
New Business Account Manager in a fast growing IT Managed Services business. Must have experience in an MSP. This role is in the Public Sector team and will be aligned to Local Government clients. We Offer a Substantial Benefits Package, Inclusive of ... 25 days … strategic partners and vendors to leverage opportunities, stakeholders and in-direct networks and events Here's what we're looking for: ITservices and solutions sales experience gained in a managed ITservices business Experience in local government sales working across customers in the … build trust and inspire clients Existing and current stakeholder relationships across public sector in the UK Background selling across a number of the following services and products - modern workplace, cloud, storage, connectivity, infrastructure, testing, ITSM, business intelligence, data analytics, cyber security Evidence of winning new logos with local government more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Circle Group
ITServiceManager - Field Based/hybrid Key skills - ServiceManager, Account Manager, ITIL A brand-new role for an ITServiceManager/Account Manager. We are currently seeking a dynamic and customer-oriented ITServiceManager or an IT Account Manager to join a Manchester HQ based multi-site organisation. This role is field based, requiring travel throughout the UK. The ideal candidate will possess excellent people skills, stakeholder management capabilities, and the ability to coordinate … and ensure adherence to service standards. Adequate reporting and service standards are met. Drive continual service improvement across various areas. Constant review of IT costs in the business, understanding if there's opportunity to reduce or deliver increase value of service. Promote IT operations, embedding yourself more »
Tacoma, Washington, United States Hybrid / WFH Options
The Pokémon Company International
properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Manager, ITService Desk Job Summary: The Manager, ITService Desk leads the North America ITService … as an escalation point for incidents and service request resolution. They are key in making decisions and/or recommendations that include multiyear IT strategies and plans. This person is enthusiastic about customer service and how technology is experienced. They will partner with peer staff members and lead … the ITService Desk to ensure the best customer support experience possible. FLSA Classification (US Only): Exempt People Manager: Yes What you'll do Oversee a team of service desk support specialists responsible for service request, incidents, and employee onboarding/offboarding processes. Managing team resource more »
Seattle, Washington, United States Hybrid / WFH Options
The Pokémon Company International
properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Manager, ITService Desk Job Summary: The Manager, ITService Desk leads the North America ITService … as an escalation point for incidents and service request resolution. They are key in making decisions and/or recommendations that include multiyear IT strategies and plans. This person is enthusiastic about customer service and how technology is experienced. They will partner with peer staff members and lead … the ITService Desk to ensure the best customer support experience possible. FLSA Classification (US Only): Exempt People Manager: Yes What you'll do Oversee a team of service desk support specialists responsible for service request, incidents, and employee onboarding/offboarding processes. Managing team resource more »
Redmond, Washington, United States Hybrid / WFH Options
The Pokémon Company International
properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Manager, ITService Desk Job Summary: The Manager, ITService Desk leads the North America ITService … as an escalation point for incidents and service request resolution. They are key in making decisions and/or recommendations that include multiyear IT strategies and plans. This person is enthusiastic about customer service and how technology is experienced. They will partner with peer staff members and lead … the ITService Desk to ensure the best customer support experience possible. FLSA Classification (US Only): Exempt People Manager: Yes What you'll do Oversee a team of service desk support specialists responsible for service request, incidents, and employee onboarding/offboarding processes. Managing team resource more »
Renton, Washington, United States Hybrid / WFH Options
The Pokémon Company International
properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Manager, ITService Desk Job Summary: The Manager, ITService Desk leads the North America ITService … as an escalation point for incidents and service request resolution. They are key in making decisions and/or recommendations that include multiyear IT strategies and plans. This person is enthusiastic about customer service and how technology is experienced. They will partner with peer staff members and lead … the ITService Desk to ensure the best customer support experience possible. FLSA Classification (US Only): Exempt People Manager: Yes What you'll do Oversee a team of service desk support specialists responsible for service request, incidents, and employee onboarding/offboarding processes. Managing team resource more »
Oxford, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
1st Executive Limited
Role: Procurement Manager - IT, HR & Corporate Services Location: NE Oxfordshire Hybrid: Only 1 day office, 4 days WFH (you can work from the office more often if preferred) Salary: c£50-75k + package -- Excellent opportunity to join a fantastic retail/FMCG corporation … stakeholders. This role as a European wide Procurement Category Manager focused on leading IT (Hardware and Software), HR and Corporate Services, with the possibility of touching upon broader general indirect categories, locally and internationally. Excitingly, relationship building and business partnering will be a key core … excellent visibility and development across the business. Responsibilities: End to end Procurement/Category Management for IT (hardware & Software), HR and Corporate Services Lead or support sourcing initiatives from strategy, through RFx, negotiations, contracting, and ongoing supplier relationship management (SRM) Provide Procurement and Commercial support to stakeholders more »
Oxford, South East, United Kingdom Hybrid / WFH Options
1st Executive Limited
Role: Procurement Manager - IT, HR & Corporate Services Location: NE Oxfordshire Hybrid: Only 1 day office, 4 days WFH (you can work from the office more often if preferred) Salary: c£50-75k + package -- Excellent opportunity to join a fantastic retail/FMCG corporation more »
Bristol, England, United Kingdom Hybrid / WFH Options
DVSA
The ITServiceManager (ITSM) reports to the Head of User Services and is accountable for the application of tools and techniques to define and validate solutions within the ITSM platform (Service Now) to ensure DVSAs requirements are aligned to its strategic objectives. The post … and Functional Leads to prioritise and respond to emerging requirements and support colleagues leading the departments deliverables. Job description Your key responsibilities: Promote ITService Management best practice across DVSA, keeping abreast of developments and trends such as emerging processes and standards for ITService Management … Now); understanding the ITSM processes well enough to envision the product. Regular engagement with suppliers in the development and monitoring of ITservices, working closely with the vendor management function. Maintains up to date industry knowledge of ITSM tooling and best practice. Communicate such information to colleagues more »
Swansea, Wales, United Kingdom Hybrid / WFH Options
DVSA
The ITServiceManager (ITSM) reports to the Head of User Services and is accountable for the application of tools and techniques to define and validate solutions within the ITSM platform (Service Now) to ensure DVSAs requirements are aligned to its strategic objectives. The post … and Functional Leads to prioritise and respond to emerging requirements and support colleagues leading the departments deliverables. Job description Your key responsibilities: Promote ITService Management best practice across DVSA, keeping abreast of developments and trends such as emerging processes and standards for ITService Management … Now); understanding the ITSM processes well enough to envision the product. Regular engagement with suppliers in the development and monitoring of ITservices, working closely with the vendor management function. Maintains up to date industry knowledge of ITSM tooling and best practice. Communicate such information to colleagues more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
DVSA
The ITServiceManager (ITSM) reports to the Head of User Services and is accountable for the application of tools and techniques to define and validate solutions within the ITSM platform (Service Now) to ensure DVSAs requirements are aligned to its strategic objectives. The post … and Functional Leads to prioritise and respond to emerging requirements and support colleagues leading the departments deliverables. Job description Your key responsibilities: Promote ITService Management best practice across DVSA, keeping abreast of developments and trends such as emerging processes and standards for ITService Management … Now); understanding the ITSM processes well enough to envision the product. Regular engagement with suppliers in the development and monitoring of ITservices, working closely with the vendor management function. Maintains up to date industry knowledge of ITSM tooling and best practice. Communicate such information to colleagues more »
Swansea, Neath Port Talbot, Wales, United Kingdom Hybrid / WFH Options
DVSA
The ITServiceManager (ITSM) reports to the Head of User Services and is accountable for the application of tools and techniques to define and validate solutions within the ITSM platform (Service Now) to ensure DVSAs requirements are aligned to its strategic objectives. The post … and Functional Leads to prioritise and respond to emerging requirements and support colleagues leading the departments deliverables. Job description Your key responsibilities: Promote ITService Management best practice across DVSA, keeping abreast of developments and trends such as emerging processes and standards for ITService Management … Now); understanding the ITSM processes well enough to envision the product. Regular engagement with suppliers in the development and monitoring of ITservices, working closely with the vendor management function. Maintains up to date industry knowledge of ITSM tooling and best practice. Communicate such information to colleagues more »
CF10, Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Artis Recruitment
ITService Desk Manager required by our market leading, award winning, professional services organisation based in Cardiff. The successful candidate will lead and manage a team of 10 Service Desk Engineers across 3 sites in the UK supporting close to 1,000 users. This role … will be split between management (75%) and hands-on support (25%). The ITService Desk Manager will play a crucial role in maintaining high levels of customer satisfaction, managing service delivery, and driving continuous improvement initiatives within the service desk function. Main Responsibilities: Management Lead … Degree or similar in Information Technology, Computer Science, or related field. Considerable experience in ITservice desk management, preferably within a professional services environment. Proven leadership skills with experience managing and motivating teams of technical professionals. Strong knowledge of ITIL processes, principles, and best practices, with ITIL more »
Employment Type: Permanent
Salary: £37500 - £40000/annum + Hybrid Working & Great Benefits
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Circle Group
ITService Desk Manager/ITIL/Support - Cardiff ITService Desk Manager with proficient experience in leading a team of service desk analysts. Experience managing SLAs and monitoring KPIs is also essential for this leading company based in central Cardiff. You … office, and 2 days working from home. Essential Skills Required: Service desk team leading experience Experience with working in a service desk/IT helpdesk environment ITIL - Knowledge of service desk procedures General … helpdesk IT support such as active directory, exchange, PC support, and IT admin, etc Any experience working within a professional services or finance company such as an accountancy or law firm would be a bonus . Desirables: ITIL Certified Work with multiple helpdesk software The more »
Letchworth Garden City, Hertfordshire, United Kingdom Hybrid / WFH Options
Big Red Recruitment Midlands Ltd
Job Title: ITServiceManager Location: Hybrid working with business requirement travel to Letchworth Package: Up to £80,000 We are seeking a dynamic and experienced ITServiceManager to join one of the UK's best-known and successful brands to … help shape and form their ITservice strategy. This opportunity would suit you if you wish to join an organisation who are low to medium maturity from a service perspective and you would enjoy the challenge of helping them mature their approach further. You will have the ability … would like to talk to you if: You have proven experience in ITservice management, with a focus on delivering high-quality services to internal stakeholders. You have strong leadership and management skills, with the ability to motivate and inspire a team. You have a proven ability more »
IT Incident and Service Request Manager £60,000-£65,000 City of London Tria are working with a fascinating global private equity organisation that spans across 16 countries with circa 14,000 employees and circa 100,000 users. We are representing a global education institution who … are looking for an experienced Infrastructure Manager to lead a small team comprising of offshore and in-house individuals. This is an exciting position working for a rapidly growing organisation who are going through a global transformation programme with significant investment behind them. Your primary role will be more »
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Peaple Talent
Job Title: Service Desk Manager (12 month FTC) Location: Bristol Salary: up to £60,000 We are supporting a Bristol based legal practice who are looking to onboard a Service Desk Manager on a 12 month fixed term contract. With a sterling reputation, diverse practice areas … implementing improvements Driving initiatives for continuous improvement within the service desk, such as implementing new tools or technologies The Candidate: Strong understanding of ITservice management principles and frameworks (ITIL) Experience in managing service delivery in a complex and dynamic business environment Knowledge of ServiceNow is beneficial The more »
King's Lynn, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Hays
exciting and innovative organisation in the livestock industry as the Head of Service Management. This renowned company is dedicated to providing exceptional livestock data services, enabling effective disease and infection control while driving productivity and innovation in agriculture. As part of this forward-thinking team, you will have the … opportunity to contribute your expertise and align with their values. Your new role As a Service Delivery Manager at this fast growing organisation, you will play a pivotal role in our multi-vendor support model. Your focus will extend beyond the successful delivery of support outcomes. You will more »