Service Desk Support Officer
Bromley, London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Trust Payments
Trust Payments have an exciting opportunity for a Service Desk Support Officer (Shift based) to join their team. Location: Hybrid (Shift-based), Bromley OR London Bank Salary: Competitive + Benefits Training Schedule: Included is a 812 week training in our Bromley office Service Desk Support Officer - The Role: The Customer Support Officer (Shift based) will be part of the Service Desk team and will provide first line support to our customers, always practicing excellent customer service, via phone and in writing. Service Desk Support Officer - Key … Responsibilities: - Responding to support cases in the Zendesk tool and phone calls as required - Assisting Trust Payment's customers during the integration of their website to our payment functionality - Manage customers' accounts - Record details of inquiries, comments and details of action taken via the Zendesk tool - Updating Jira with more »
Employment Type: Permanent
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