Haywards Heath, West Sussex, South East, United Kingdom Hybrid / WFH Options
TRS Consulting
TechnicalSupportSpecialist, Mass Spectrometry - Mass Spectrometry/Liquid Chromatography Systems - Basic Salary Up To £50,000 Car Allowance £7,000 Bonus £6,000 Pension Healthcare Excellent Benefits ** A hybrid role, 75% office based with 25% travel to customer sites ** The Role - TechnicalSupportSpecialist , Mass Spectrometry Following expansion, they seek to recruit a TechnicalSupportSpecialist responsible for: Providing scientific, technical and training support Investigating and troubleshooting queries Collecting and analysing data Handling customer complaints in a professional and timely manner Working closely with the sales, service, marketing … and support teams to ensure customer satisfaction Your Background - TechnicalSupportSpecialist , Mass Spectrometry To succeed in this exciting role, you will ideally be able to demonstrate the following: Previous experience as a laboratory technician or scientist with extensive experience of using High Performance Liquid Chromatography more »
TechnicalSupportSpecialist - Hedge Fund - London My systematic trading client is currently seeking a TechnicalSupportSpecialist to join their support function, focusing on cross-asset data. This role offers a hybrid work arrangement, with three days spent in-office. The ideal candidate … will possess a strong drive, ambition, and a proven track record of effectively managing support tickets. Proficiency in receiving and logging tickets via JIRA, as well as accurately classifying them based on urgency, is essential. This position presents a significant opportunity to gain exposure within an exceptionally successful hedge more »
York, England, United Kingdom Hybrid / WFH Options
Routeware, Inc
meaningful outcomes for our customers. POSITION OVERVIEW *This is a hybrid role with 1 office day a week in our York Office* As the TechnicalSupportSpecialist, you will become an integral part of a dynamic and close-knit team. Your primary responsibility will be to serve … entails direct interaction with customers via phone and email, necessitating a high level of comfort and confidence in a customer-facing capacity. RESPONSIBILITIES Handles support calls and tickets and queue management Takes ownership of customer issues reported and resolving problems Researches, diagnoses, troubleshoots, and identifies solutions to resolve software … to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays, or unexpected events Monitors after-hours support on a rotating schedule Performs other related duties as assigned Able to work 8:30-5 PM QUALIFICATIONS Experience with SQL and basic SQLServer more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
ARBOR EDUCATION PARTNERS LIMITED
together to provide the best possible service to our schools! A day in the life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring … about us and the role as well as us learning more about your search and experience. Our 1st stage interview takes place with 2 Support Team Leads online - we use Google Meet for the majority of our video interviews. This will be 1 hour 30 minuteslong , covering competency and … we'll send you a document to help prepare. Our 2nd and final stage interview will be a video callwith Emily Dowse(Head of Support) which would be a culture fit style interviewand will focus around our values and mission as all Arbor employees are very much aligned to more »