2 XMPP Jobs with Hybrid or WFH Options

DDoS mitigation, and associated IaaS tools, etc. Logging: matomo, ELK, Prometheus, etc. Applications: Nextcloud, Zammad, Tor, NGINX, mailservers, gitea gitlab, SnipeIT Communications: Signal, Zulip, XMPP Four-year degree (or equivalent) in an operations or technical field (operations management, engineering, maths, sciences, etc.) Graduate degrees and professional certifications are a plus more »

Skills: Previous experience working in a 1st Line IT support environment Experience working with ticketing systems, in particular ServiceNow, and communications solutions such as Jabber and other Chat software Experience working in a Contact Centre Customer service and administration Experience adhering and working towards agreed SLAs and KPIs Exposure using … and troubleshooting Outlook, Microsoft Teams, Jabber, Citrix, VPN, Webex, Virtual desktop and general end user support skills Why Join Bell We prioritise internal development opportunities and offer access to our Udemy training platform Competitive Salary Flexible remote working and a supportive environment for varying personal circumstances A diverse and inclusive more »