Customer-Centricity Jobs in Berkshire

Customer-Centric
South East > Berkshire

The table below provides summary statistics for permanent job vacancies advertised in Berkshire requiring Customer-Centricity skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer-Centricity over the 6 months leading up to 16 June 2024, comparing them to the same period in the previous two years.

6 months to
16 Jun 2024
Same period 2023 Same period 2022
Rank 136 107 119
Rank change year-on-year -29 +12 +49
Permanent jobs citing Customer-Centricity 32 72 73
As % of all permanent jobs advertised in Berkshire 0.95% 2.46% 1.95%
As % of the Processes & Methodologies category 1.15% 2.59% 2.12%
Number of salaries quoted 8 41 30
10th Percentile - - £26,500
25th Percentile £26,500 £28,000 £42,563
Median annual salary (50th Percentile) £31,500 £40,000 £47,500
Median % change year-on-year -21.25% -15.79% +13.10%
75th Percentile £36,000 - £75,000
90th Percentile - - £82,500
South East median annual salary £42,500 £60,000 £60,000
% change year-on-year -29.17% - +26.32%

All Process and Methodology Skills
Berkshire

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Berkshire.

Permanent vacancies with a requirement for process or methodology skills 2,788 2,780 3,448
As % of all permanent jobs advertised in Berkshire 83.05% 95.17% 92.04%
Number of salaries quoted 1,805 1,545 2,013
10th Percentile £30,000 £32,000 £32,500
25th Percentile £38,750 £42,500 £45,000
Median annual salary (50th Percentile) £53,000 £60,000 £57,500
Median % change year-on-year -11.67% +4.35% +4.55%
75th Percentile £70,000 £75,000 £72,500
90th Percentile £85,000 £95,000 £81,250
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Customer-Centricity
Job Vacancy Trend in Berkshire

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Berkshire.

Job vacancy trend for Customer-Centricity in Berkshire

Customer-Centricity
Salary Trend in Berkshire

3-month moving average salary quoted in jobs citing Customer-Centricity in Berkshire.

Salary trend for Customer-Centricity in Berkshire

Customer-Centricity
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Berkshire region over the 6 months to 16 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Reading +10 16 - - 7
Maidenhead -11 4 £27,000 -32.50%
Slough - 1 - - 1
Customer-Centricity
South East

Customer-Centricity
Co-occurring Skills and Capabilities in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (12.50%) Adobe Captivate
1 4 (12.50%) Microsoft PowerPoint
Cloud Services
1 15 (46.88%) Power Platform
2 4 (12.50%) Azure
2 4 (12.50%) Microsoft 365
Communications & Networking
1 4 (12.50%) DHCP
1 4 (12.50%) DNS
1 4 (12.50%) VPN
2 2 (6.25%) Radio Access Network
3 1 (3.13%) SSH
3 1 (3.13%) Telnet
Database & Business Intelligence
1 15 (46.88%) Power BI
2 1 (3.13%) Data Mining
General
1 20 (62.50%) Telecoms
2 17 (53.13%) Analytical Skills
2 17 (53.13%) Marketing
3 14 (43.75%) Brand Awareness
4 12 (37.50%) Social Skills
5 7 (21.88%) Publishing
6 4 (12.50%) Inclusion and Diversity
7 2 (6.25%) Finance
7 2 (6.25%) Influencing Skills
7 2 (6.25%) Legal
7 2 (6.25%) Retail
8 1 (3.13%) Presentation Skills
Job Titles
1 14 (43.75%) Customer Experience Manager
2 5 (15.63%) Lead
3 4 (12.50%) Designer
3 4 (12.50%) Instructional Designer
3 4 (12.50%) Support Engineer
4 2 (6.25%) Analyst
5 1 (3.13%) Customer Analyst
5 1 (3.13%) Data Analyst
5 1 (3.13%) Data Centre Technician
5 1 (3.13%) Data Technician
5 1 (3.13%) Head of Development
5 1 (3.13%) Head of Product Development
5 1 (3.13%) Marketing Analyst
5 1 (3.13%) Marketing Data Analyst
5 1 (3.13%) Pricing Analyst
5 1 (3.13%) Project Analyst
5 1 (3.13%) Project Manager
Miscellaneous
1 15 (46.88%) Product Ownership
2 4 (12.50%) Driving Licence
2 4 (12.50%) e-Learning
3 2 (6.25%) Renewable Energy
4 1 (3.13%) Data Centre
4 1 (3.13%) Management Information System
4 1 (3.13%) PMI
Operating Systems
1 1 (3.13%) Linux
Processes & Methodologies
1 19 (59.38%) Project Management
2 18 (56.25%) Customer Experience
3 16 (50.00%) Agile
3 16 (50.00%) Continuous Improvement
3 16 (50.00%) Customer Journey Map
3 16 (50.00%) Journey Map
3 16 (50.00%) Marketing Strategy
4 15 (46.88%) B2B
4 15 (46.88%) CRM
4 15 (46.88%) Objectives and Key Results
5 14 (43.75%) Backlog Prioritisation
5 14 (43.75%) Cost Reduction
5 14 (43.75%) Data Interpretation
5 14 (43.75%) Digital Marketing
5 14 (43.75%) Email Marketing
5 14 (43.75%) Order to Cash
5 14 (43.75%) Performance Metrics
5 14 (43.75%) Prototyping
5 14 (43.75%) Usability Testing
5 14 (43.75%) Wireframes
Programming Languages
1 14 (43.75%) C
Qualifications
1 19 (59.38%) Degree
2 4 (12.50%) Azure Certification
2 4 (12.50%) ITIL Foundation Certificate
2 4 (12.50%) Microsoft Certification
3 1 (3.13%) APMP
3 1 (3.13%) PgMP
3 1 (3.13%) PMI Certification
Quality Assurance & Compliance
1 5 (15.63%) SLA
2 4 (12.50%) QA
3 2 (6.25%) ISO 14001
3 2 (6.25%) ISO 22301
3 2 (6.25%) ISO 9001
3 2 (6.25%) ISO/IEC 27001
3 2 (6.25%) NEBOSH
Vendors
1 8 (25.00%) Microsoft
2 4 (12.50%) Adobe
3 2 (6.25%) BT