Customer-Centric
West Midlands > Birmingham
The following table provides summary statistics for permanent job vacancies advertised in Birmingham with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 1 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 128 | 108 | 165 |
| Rank change year-on-year | -20 | +57 | -31 |
| Permanent jobs citing Customer-Centricity | 19 | 23 | 26 |
| As % of all permanent jobs advertised in Birmingham | 0.63% | 1.27% | 0.84% |
| As % of the Processes & Methodologies category | 0.80% | 1.32% | 0.85% |
| Number of salaries quoted | 8 | 16 | 21 |
| 10th Percentile | £57,088 | £34,250 | £29,256 |
| 25th Percentile | £60,125 | £45,563 | £32,500 |
| Median annual salary (50th Percentile) | £63,625 | £62,500 | £47,500 |
| Median % change year-on-year | +1.80% | +31.58% | - |
| 75th Percentile | £72,500 | £71,075 | £77,500 |
| 90th Percentile | £81,500 | £96,250 | £82,500 |
| West Midlands median annual salary | £65,000 | £70,000 | £47,500 |
| % change year-on-year | -7.14% | +47.37% | +5.56% |
All Process and Methodology Skills
Birmingham
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Birmingham with a requirement for process or methodology skills.
| Permanent vacancies with a requirement for process or methodology skills | 2,387 | 1,744 | 3,050 |
| As % of all permanent jobs advertised in Birmingham | 79.59% | 96.57% | 97.98% |
| Number of salaries quoted | 1,920 | 1,321 | 2,260 |
| 10th Percentile | £32,000 | £31,750 | £34,500 |
| 25th Percentile | £40,988 | £42,500 | £42,500 |
| Median annual salary (50th Percentile) | £55,000 | £56,000 | £55,000 |
| Median % change year-on-year | -1.79% | +1.82% | +4.76% |
| 75th Percentile | £70,000 | £71,250 | £71,471 |
| 90th Percentile | £85,000 | £81,251 | £83,750 |
| West Midlands median annual salary | £50,000 | £52,500 | £50,000 |
| % change year-on-year | -4.76% | +5.00% | +5.26% |
Customer-Centricity
Job Vacancy Trend in Birmingham
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Birmingham.
Customer-Centricity
Salary Trend in Birmingham
3-month moving average salary quoted in jobs citing Customer-Centricity in Birmingham.
Customer-Centricity
Salary Histogram in Birmingham
Salary distribution for jobs citing Customer-Centricity in Birmingham over the 6 months to 1 June 2024.
Customer-Centricity
Co-occurring Skills and Capabilities in Birmingham by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: