Service Delivery Jobs in Birmingham

Service Delivery
West Midlands > Birmingham

The following table provides summary statistics for permanent job vacancies advertised in Birmingham with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 29 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 May 2024
Same period 2023 Same period 2022
Rank 45 82 70
Rank change year-on-year +37 -12 +38
Permanent jobs citing Service Delivery 124 50 150
As % of all permanent jobs advertised in Birmingham 4.21% 2.69% 4.83%
As % of the Processes & Methodologies category 5.27% 2.79% 4.93%
Number of salaries quoted 101 48 106
10th Percentile £36,250 £33,500 £34,250
25th Percentile £42,738 £36,250 £41,250
Median annual salary (50th Percentile) £53,000 £52,810 £45,000
Median % change year-on-year +0.36% +17.36% -
75th Percentile £63,750 £67,500 £58,750
90th Percentile £75,000 £69,500 £72,933
West Midlands median annual salary £50,000 £54,120 £45,000
% change year-on-year -7.61% +20.27% -

All Process and Methodology Skills
Birmingham

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Birmingham with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 2,355 1,792 3,043
As % of all permanent jobs advertised in Birmingham 80.02% 96.40% 97.94%
Number of salaries quoted 1,895 1,337 2,260
10th Percentile £32,000 £32,426 £34,500
25th Percentile £40,988 £42,750 £42,500
Median annual salary (50th Percentile) £55,000 £56,500 £55,000
Median % change year-on-year -2.65% +2.73% +4.76%
75th Percentile £70,000 £71,250 £71,250
90th Percentile £85,000 £82,500 £83,750
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

Service Delivery
Job Vacancy Trend in Birmingham

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Delivery in Birmingham

Service Delivery
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing Service Delivery in Birmingham.

Salary trend for Service Delivery in Birmingham

Service Delivery
Salary Histogram in Birmingham

Salary distribution for jobs citing Service Delivery in Birmingham over the 6 months to 29 May 2024.

Salary histogram for Service Delivery in Birmingham

Service Delivery
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (24.19%) SharePoint
2 6 (4.84%) Microsoft Exchange
3 5 (4.03%) Confluence
4 4 (3.23%) Appian
5 3 (2.42%) Apache
5 3 (2.42%) IIS
5 3 (2.42%) nginx
Applications
1 17 (13.71%) Microsoft Excel
2 6 (4.84%) Microsoft Project
3 2 (1.61%) Chatbot
3 2 (1.61%) Microsoft Office
4 1 (0.81%) Microsoft PowerPoint
Business Applications
1 1 (0.81%) SAP PP
Cloud Services
1 42 (33.87%) Microsoft 365
2 26 (20.97%) Azure
2 26 (20.97%) Power Platform
3 10 (8.06%) Dynamics 365
4 8 (6.45%) AWS
5 7 (5.65%) Entra ID
6 6 (4.84%) PowerApps
7 5 (4.03%) Azure DevOps
8 4 (3.23%) Amazon EC2
8 4 (3.23%) Amazon S3
9 3 (2.42%) DigitalOcean
10 2 (1.61%) SaaS
11 1 (0.81%) Azure ExpressRoute
11 1 (0.81%) OneDrive
11 1 (0.81%) Power Automate
Communications & Networking
1 18 (14.52%) Intranet
2 11 (8.87%) Firewall
3 7 (5.65%) Network Security
3 7 (5.65%) Wi-Fi
4 5 (4.03%) DHCP
4 5 (4.03%) DNS
4 5 (4.03%) Unified Communications
5 1 (0.81%) Software-Defined Networking
5 1 (0.81%) WAN
5 1 (0.81%) Wireless
Database & Business Intelligence
1 20 (16.13%) Power BI
2 6 (4.84%) SQL Server
Development Applications
1 5 (4.03%) JIRA
2 1 (0.81%) Visual Studio Team System
General
1 48 (38.71%) Social Skills
2 34 (27.42%) Finance
3 15 (12.10%) Inclusion and Diversity
3 15 (12.10%) Legal
4 9 (7.26%) Law
4 9 (7.26%) Spanish Language
5 4 (3.23%) Retail
6 3 (2.42%) Analytical Skills
6 3 (2.42%) Fire and Rescue
6 3 (2.42%) Local Government
7 2 (1.61%) French Language
7 2 (1.61%) Marketing
8 1 (0.81%) Documentation Skills
8 1 (0.81%) Influencing Skills
8 1 (0.81%) Organisational Skills
8 1 (0.81%) Public Sector
Job Titles
1 25 (20.16%) IT Manager
1 25 (20.16%) Service Manager
2 23 (18.55%) Delivery Manager
3 21 (16.94%) Service Delivery Manager
4 18 (14.52%) Lead
5 8 (6.45%) Architect
5 8 (6.45%) Infrastructure Engineer
6 7 (5.65%) Senior
7 6 (4.84%) Applications Manager
7 6 (4.84%) Infrastructure Manager
7 6 (4.84%) IT Engineer
7 6 (4.84%) IT Infrastructure Engineer
8 5 (4.03%) 3rd Line Engineer
8 5 (4.03%) 3rd Line Infrastructure Engineer
8 5 (4.03%) Business Manager
8 5 (4.03%) Business Systems Manager
8 5 (4.03%) Consultant
8 5 (4.03%) Project Manager
8 5 (4.03%) Service Architect
8 5 (4.03%) Systems Manager
Libraries, Frameworks & Software Standards
1 8 (6.45%) EDI
2 6 (4.84%) .NET
Miscellaneous
1 10 (8.06%) Low-Code
2 8 (6.45%) Management Information System
3 7 (5.65%) Data Centre
3 7 (5.65%) Self-Motivation
4 6 (4.84%) Enterprise Software
4 6 (4.84%) Security Operations Centre
5 5 (4.03%) Public Cloud
6 4 (3.23%) Onboarding
7 3 (2.42%) Security Posture
8 2 (1.61%) Mobile App
8 2 (1.61%) PropTech
8 2 (1.61%) Video Editing
9 1 (0.81%) Digital Signage
9 1 (0.81%) Hybrid Cloud
9 1 (0.81%) Operational Technology
9 1 (0.81%) PKI
9 1 (0.81%) Smartphone
9 1 (0.81%) Tandem
Operating Systems
1 10 (8.06%) Windows
2 6 (4.84%) Windows Server 2016
2 6 (4.84%) Windows Server 2019
3 5 (4.03%) Windows Server 2012
4 3 (2.42%) Windows 10
5 1 (0.81%) Windows 7
5 1 (0.81%) Windows 8
5 1 (0.81%) Windows Server
Processes & Methodologies
1 48 (38.71%) ITIL
2 42 (33.87%) Continuous Improvement
3 32 (25.81%) Agile
4 28 (22.58%) Problem-Solving
5 25 (20.16%) Project Management
6 22 (17.74%) Line Management
7 21 (16.94%) Digital Strategy
8 20 (16.13%) Business Intelligence
9 19 (15.32%) ITSM
10 18 (14.52%) Stakeholder Management
11 17 (13.71%) Supplier Management
12 16 (12.90%) Data Governance
12 16 (12.90%) DevOps
12 16 (12.90%) Information Governance
12 16 (12.90%) IT Strategy
13 15 (12.10%) Project Delivery
14 14 (11.29%) Service Management
15 13 (10.48%) Incident Response
16 12 (9.68%) Change Management
17 11 (8.87%) Workflow
Programming Languages
1 1 (0.81%) PowerShell
Qualifications
1 7 (5.65%) Degree
2 6 (4.84%) ITIL Certification
2 6 (4.84%) PMI Certification
2 6 (4.84%) PMP
3 5 (4.03%) APMG
3 5 (4.03%) Security Cleared
4 4 (3.23%) AWS Certification
4 4 (3.23%) AWS Certified Solutions Architect
4 4 (3.23%) DBS Check
4 4 (3.23%) SC Cleared
5 1 (0.81%) A+ Certification
5 1 (0.81%) Azure Certification
5 1 (0.81%) CCIE
5 1 (0.81%) Cisco Certification
5 1 (0.81%) MCP
Quality Assurance & Compliance
1 16 (12.90%) Cyber Essentials
1 16 (12.90%) GDPR
2 9 (7.26%) SLA
3 6 (4.84%) PMO
4 3 (2.42%) Accessibility
4 3 (2.42%) Data Quality
System Software
1 14 (11.29%) Active Directory
2 3 (2.42%) VMware Infrastructure
Systems Management
1 13 (10.48%) Microsoft Intune
2 1 (0.81%) Single Sign-On
Vendors
1 56 (45.16%) Microsoft
2 16 (12.90%) Sophos
3 11 (8.87%) ServiceNow
4 6 (4.84%) iManage
4 6 (4.84%) OpenAI
5 5 (4.03%) Salesforce
5 5 (4.03%) VMware
6 4 (3.23%) Adobe
6 4 (3.23%) Apple
7 3 (2.42%) SAP
8 2 (1.61%) Cisco
9 1 (0.81%) Cadence
9 1 (0.81%) Google
9 1 (0.81%) Meraki
9 1 (0.81%) Oracle
9 1 (0.81%) Palo Alto
9 1 (0.81%) Proofpoint
9 1 (0.81%) SolarWinds
9 1 (0.81%) Zscaler