SLA Jobs in Birmingham

Service Level Agreement (SLA)
West Midlands > Birmingham

The following table provides summary statistics for permanent job vacancies advertised in Birmingham with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 123 58 115
Rank change year-on-year -65 +57 +5
Permanent jobs citing SLA 29 80 78
As % of all permanent jobs advertised in Birmingham 0.99% 4.31% 2.50%
As % of the Quality Assurance & Compliance category 7.20% 18.26% 14.58%
Number of salaries quoted 25 72 69
10th Percentile £27,300 £27,000 £29,256
25th Percentile £44,313 £28,000 £31,250
Median annual salary (50th Percentile) £53,500 £34,500 £42,500
Median % change year-on-year +55.07% -18.82% -
75th Percentile £64,375 £47,313 £52,500
90th Percentile £70,000 £67,500 £62,500
West Midlands median annual salary £28,119 £37,500 £35,000
% change year-on-year -25.02% +7.14% -

All Quality Assurance and Compliance Skills
Birmingham

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Birmingham with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 403 438 535
As % of all permanent jobs advertised in Birmingham 13.83% 23.57% 17.11%
Number of salaries quoted 307 286 370
10th Percentile £36,250 £28,000 £29,256
25th Percentile £43,750 £36,750 £35,138
Median annual salary (50th Percentile) £55,000 £52,500 £50,000
Median % change year-on-year +4.76% +5.00% -
75th Percentile £68,750 £68,750 £63,750
90th Percentile £86,485 £84,375 £81,250
West Midlands median annual salary £52,500 £51,250 £47,500
% change year-on-year +2.44% +7.89% -

SLA
Job Vacancy Trend in Birmingham

Job postings citing SLA as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for SLA in Birmingham

SLA
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing SLA in Birmingham.

Salary trend for SLA in Birmingham

SLA
Salary Histogram in Birmingham

Salary distribution for jobs citing SLA in Birmingham over the 6 months to 28 May 2024.

Salary histogram for SLA in Birmingham

SLA
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (10.34%) IBM Notes
2 2 (6.90%) IIS
Applications
1 2 (6.90%) Microsoft Excel
1 2 (6.90%) Microsoft Office
Cloud Services
1 3 (10.34%) Microsoft 365
2 2 (6.90%) Azure
2 2 (6.90%) Azure DevOps
Communications & Networking
1 5 (17.24%) LAN
1 5 (17.24%) WAN
2 3 (10.34%) Firewall
2 3 (10.34%) Remote Desktop
3 2 (6.90%) Cisco ASA
3 2 (6.90%) IPsec
3 2 (6.90%) MPLS
3 2 (6.90%) Network Security
3 2 (6.90%) SD-WAN
3 2 (6.90%) VoIP
3 2 (6.90%) VPN
3 2 (6.90%) WAAS
3 2 (6.90%) Wireless
4 1 (3.45%) WLAN
Development Applications
1 2 (6.90%) Octopus Deploy
1 2 (6.90%) TeamCity
General
1 11 (37.93%) Social Skills
2 6 (20.69%) Analytical Skills
3 3 (10.34%) Finance
3 3 (10.34%) Law
3 3 (10.34%) Norwegian Language
3 3 (10.34%) Presentation Skills
4 2 (6.90%) French Language
5 1 (3.45%) Inclusion and Diversity
5 1 (3.45%) Retail
Job Titles
1 7 (24.14%) Service Manager
2 6 (20.69%) IT Manager
3 5 (17.24%) IT Services Manager
4 3 (10.34%) Analyst
4 3 (10.34%) Network Engineer
4 3 (10.34%) Problem Manager
4 3 (10.34%) Senior
4 3 (10.34%) Service Analyst
4 3 (10.34%) Service Desk Analyst
5 2 (6.90%) Delivery Manager
5 2 (6.90%) ICT Support
5 2 (6.90%) Incident Manager
5 2 (6.90%) Lead
5 2 (6.90%) Lead DevOps
5 2 (6.90%) Major Incident Manager
5 2 (6.90%) Network Specialist
5 2 (6.90%) Senior Network Engineer
5 2 (6.90%) Service Delivery Manager
5 2 (6.90%) Support Manager
5 2 (6.90%) Technical Specialist
Libraries, Frameworks & Software Standards
1 2 (6.90%) HTML
Miscellaneous
1 2 (6.90%) Cloud Native
1 2 (6.90%) Data Centre
2 1 (3.45%) CCTV
2 1 (3.45%) Management Information System
2 1 (3.45%) Onboarding
Operating Systems
1 1 (3.45%) Windows
1 1 (3.45%) Windows Server
1 1 (3.45%) Windows Server 2019
Processes & Methodologies
1 12 (41.38%) ITIL
2 11 (37.93%) Continuous Improvement
2 11 (37.93%) ITSM
2 11 (37.93%) Service Management
3 9 (31.03%) Problem Management
3 9 (31.03%) Service Delivery
4 7 (24.14%) Agile
5 6 (20.69%) Incident Management
5 6 (20.69%) Problem-Solving
5 6 (20.69%) Roadmaps
6 5 (17.24%) Asset Management
6 5 (17.24%) Customer Experience
6 5 (17.24%) Supplier Management
7 4 (13.79%) Customer-Centricity
8 3 (10.34%) Artificial Intelligence
8 3 (10.34%) Change Management
8 3 (10.34%) Operational Stability
8 3 (10.34%) Operations Management
8 3 (10.34%) Proactive Management
8 3 (10.34%) Waterfall
Programming Languages
1 2 (6.90%) SQL
Qualifications
1 3 (10.34%) CCNA
1 3 (10.34%) CCNP
1 3 (10.34%) Cisco Certification
2 2 (6.90%) CCDA
3 1 (3.45%) DBS Check
3 1 (3.45%) SC Cleared
3 1 (3.45%) Security Cleared
Quality Assurance & Compliance
1 3 (10.34%) QA
System Software
1 4 (13.79%) Active Directory
Systems Management
1 2 (6.90%) Kubernetes
Vendors
1 5 (17.24%) Cisco
1 5 (17.24%) ServiceNow
2 3 (10.34%) CheckPoint
2 3 (10.34%) Lotus
3 2 (6.90%) Avaya
3 2 (6.90%) F5
3 2 (6.90%) Juniper
3 2 (6.90%) Microsoft
3 2 (6.90%) Palo Alto
4 1 (3.45%) Meraki