Support Engineer Jobs in Birmingham

Support Engineer
West Midlands > Birmingham

The median Support Engineer salary in Birmingham is £34,250 per year, according to job vacancies posted during the 6 months leading to 11 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 Jun 2024
Same period 2023 Same period 2022
Rank 71 95 160
Rank change year-on-year +24 +65 -48
Permanent jobs requiring a Support Engineer 80 36 28
As % of all permanent jobs advertised in Birmingham 2.56% 2.01% 0.89%
As % of the Job Titles category 2.71% 2.16% 0.93%
Number of salaries quoted 70 34 28
10th Percentile £25,750 £20,750 £22,925
25th Percentile £26,750 £27,125 £23,500
Median annual salary (50th Percentile) £34,250 £35,000 £27,500
Median % change year-on-year -2.14% +27.27% -5.17%
75th Percentile £38,563 £48,750 £41,563
90th Percentile £47,500 £67,500 £55,050
West Midlands median annual salary £30,500 £32,500 £30,000
% change year-on-year -6.15% +8.33% -5.51%

All Permanent IT Job Vacancies
Birmingham

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Birmingham with a recognized job title 2,956 1,664 3,017
% of permanent jobs with a recognized job title 94.59% 92.81% 96.17%
Number of salaries quoted 2,353 1,307 2,255
10th Percentile £31,250 £31,250 £34,000
25th Percentile £40,000 £42,500 £42,500
Median annual salary (50th Percentile) £55,000 £55,500 £55,000
Median % change year-on-year -0.90% +0.91% +4.76%
75th Percentile £70,000 £71,125 £72,500
90th Percentile £84,964 £81,250 £85,000
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

Support Engineer
Job Vacancy Trend in Birmingham

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Support Engineer in Birmingham

Support Engineer
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing Support Engineer in Birmingham.

Salary trend for Support Engineer in Birmingham

Support Engineer
Salary Histogram in Birmingham

Salary distribution for jobs citing Support Engineer in Birmingham over the 6 months to 11 June 2024.

Salary histogram for Support Engineer in Birmingham

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 11 June 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring Support Engineer in the job title.

1 57 (71.25%) Windows
2 53 (66.25%) Microsoft 365
3 44 (55.00%) Azure
3 44 (55.00%) Active Directory
4 38 (47.50%) Windows Server
5 36 (45.00%) VMware
6 35 (43.75%) Microsoft
7 30 (37.50%) VMware Infrastructure
8 29 (36.25%) Social Skills
9 28 (35.00%) Entra ID
10 26 (32.50%) Hyper-V
11 25 (31.25%) Veeam
11 25 (31.25%) Microsoft Intune
11 25 (31.25%) Firewall
12 21 (26.25%) Telecoms
12 21 (26.25%) Windows Server 2012
13 20 (25.00%) Problem-Solving
14 19 (23.75%) Windows 10
14 19 (23.75%) VMware ESXi
14 19 (23.75%) SCCM
15 17 (21.25%) Replication
16 14 (17.50%) Microsoft Exchange
17 13 (16.25%) PBX
17 13 (16.25%) WAN
17 13 (16.25%) DHCP
17 13 (16.25%) DNS
17 13 (16.25%) Cisco
18 12 (15.00%) VLAN
19 11 (13.75%) SAN
20 10 (12.50%) Citrix

Support Engineer Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (17.50%) Microsoft Exchange
2 6 (7.50%) SharePoint
3 2 (2.50%) Exchange Server 2010
Applications
1 1 (1.25%) Microsoft Excel
Cloud Services
1 53 (66.25%) Microsoft 365
2 44 (55.00%) Azure
3 28 (35.00%) Entra ID
4 6 (7.50%) OneDrive
5 3 (3.75%) AWS
5 3 (3.75%) GCP
6 2 (2.50%) Amazon S3
6 2 (2.50%) Google Workspace
6 2 (2.50%) Mimecast
6 2 (2.50%) OpenDNS
Communications & Networking
1 25 (31.25%) Firewall
2 13 (16.25%) DHCP
2 13 (16.25%) DNS
2 13 (16.25%) PBX
2 13 (16.25%) WAN
3 12 (15.00%) VLAN
4 11 (13.75%) SAN
5 10 (12.50%) TCP/IP
6 9 (11.25%) WLAN
7 7 (8.75%) LAN
8 6 (7.50%) iSCSI
8 6 (7.50%) Wi-Fi
9 5 (6.25%) Internet
10 4 (5.00%) Network Security
11 2 (2.50%) EIGRP
11 2 (2.50%) HSRP
11 2 (2.50%) OSPF
11 2 (2.50%) VRRP
11 2 (2.50%) X.509
11 2 (2.50%) xDSL
Database & Business Intelligence
1 2 (2.50%) Amazon RDS
General
1 29 (36.25%) Social Skills
2 21 (26.25%) Telecoms
3 8 (10.00%) Finance
4 4 (5.00%) Analytical Skills
4 4 (5.00%) Documentation Skills
5 3 (3.75%) Inclusion and Diversity
5 3 (3.75%) Manufacturing
6 2 (2.50%) Law
6 2 (2.50%) Legal
6 2 (2.50%) Public Sector
6 2 (2.50%) Retail
7 1 (1.25%) Back Office
7 1 (1.25%) Banking
7 1 (1.25%) Electronics
Libraries, Frameworks & Software Standards
1 2 (2.50%) LAMP
1 2 (2.50%) V-Ray
Miscellaneous
1 17 (21.25%) Replication
2 6 (7.50%) Driving Licence
3 4 (5.00%) Onboarding
4 2 (2.50%) Data Centre
4 2 (2.50%) PKI
5 1 (1.25%) CCTV
5 1 (1.25%) Data Protection Act
5 1 (1.25%) Fixed Income
5 1 (1.25%) Hybrid Cloud
Operating Systems
1 57 (71.25%) Windows
2 38 (47.50%) Windows Server
3 21 (26.25%) Windows Server 2012
4 19 (23.75%) Windows 10
5 7 (8.75%) Linux
6 4 (5.00%) Windows Server 2016
6 4 (5.00%) Windows Server 2019
7 2 (2.50%) Mac OS
7 2 (2.50%) Windows Server 2008
Processes & Methodologies
1 20 (25.00%) Problem-Solving
2 9 (11.25%) Customer Service
2 9 (11.25%) ITIL
3 7 (8.75%) Infrastructure Engineering
4 6 (7.50%) Root Cause Analysis
5 5 (6.25%) Systems Engineering
6 4 (5.00%) Asset Management
6 4 (5.00%) Computer Science
6 4 (5.00%) Continuous Improvement
6 4 (5.00%) Decision-Making
6 4 (5.00%) IT Asset Management
6 4 (5.00%) Mentoring
6 4 (5.00%) Network Management
6 4 (5.00%) Proactive Monitoring
7 3 (3.75%) ITSM
7 3 (3.75%) Migration
7 3 (3.75%) Remote Monitoring and Management
7 3 (3.75%) Task-Oriented
8 2 (2.50%) Customer Experience
8 2 (2.50%) Project Delivery
Programming Languages
1 4 (5.00%) SQL
2 1 (1.25%) Python
2 1 (1.25%) Shell Script
Qualifications
1 10 (12.50%) DBS Check
2 9 (11.25%) Microsoft Certification
3 7 (8.75%) MCSE
4 6 (7.50%) Degree
5 4 (5.00%) CCNA
5 4 (5.00%) CCNP
5 4 (5.00%) Cisco Certification
5 4 (5.00%) Computer Science Degree
5 4 (5.00%) LPIC
5 4 (5.00%) MCP
6 2 (2.50%) Azure Certification
6 2 (2.50%) CESG Certified Professional
6 2 (2.50%) Citrix Certification
6 2 (2.50%) MCITP
6 2 (2.50%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (1.25%) Cyber Essentials
1 1 (1.25%) QA
1 1 (1.25%) SLA
System Software
1 44 (55.00%) Active Directory
2 30 (37.50%) VMware Infrastructure
3 26 (32.50%) Hyper-V
4 19 (23.75%) VMware ESXi
5 4 (5.00%) NFS
5 4 (5.00%) vSphere
6 2 (2.50%) Citrix Hypervisor
6 2 (2.50%) Docker
6 2 (2.50%) pfSense
6 2 (2.50%) Terminal Services
6 2 (2.50%) Virtual Servers
6 2 (2.50%) XenApp
6 2 (2.50%) XenDesktop
Systems Management
1 25 (31.25%) Microsoft Intune
2 19 (23.75%) SCCM
3 2 (2.50%) Backup Exec
Vendors
1 36 (45.00%) VMware
2 35 (43.75%) Microsoft
3 25 (31.25%) Veeam
4 13 (16.25%) Cisco
5 10 (12.50%) Citrix
6 7 (8.75%) HP
6 7 (8.75%) Sophos
7 4 (5.00%) Acronis
7 4 (5.00%) Aruba
7 4 (5.00%) Google
7 4 (5.00%) Meraki
8 3 (3.75%) ServiceNow
9 2 (2.50%) Apple
9 2 (2.50%) SonicWALL
9 2 (2.50%) Veritas
9 2 (2.50%) WatchGuard
10 1 (1.25%) Dell