2nd Line Support Jobs in Bristol

Second Line Support
South West > Bristol

The median Second Line Support salary in Bristol is £32,000 per year according to job vacancies posted during the 6 months to 28 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 141 152 158
Rank change year-on-year +11 +6 -15
Permanent jobs requiring a 2nd Line Support 20 17 29
As % of all permanent jobs advertised in Bristol 0.61% 0.67% 0.85%
As % of the Job Titles category 0.63% 0.72% 0.87%
Number of salaries quoted 20 14 29
10th Percentile £26,675 £27,000 £24,650
25th Percentile £28,250 £27,500 £26,250
Median annual salary (50th Percentile) £32,000 £30,000 £30,000
Median % change year-on-year +6.67% - +7.14%
75th Percentile £37,000 £32,500 £33,750
90th Percentile £43,875 £33,250 -
South West median annual salary £33,500 £35,000 £30,000
% change year-on-year -4.29% +16.67% +9.09%

All Permanent IT Job Vacancies
Bristol

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Bristol. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Bristol with a recognized job title 3,166 2,360 3,348
% of permanent jobs with a recognized job title 97.15% 92.55% 97.69%
Number of salaries quoted 2,372 1,473 2,206
10th Percentile £32,000 £32,500 £31,250
25th Percentile £42,500 £42,874 £40,063
Median annual salary (50th Percentile) £55,000 £58,000 £53,112
Median % change year-on-year -5.17% +9.20% +13.00%
75th Percentile £70,250 £74,250 £73,750
90th Percentile £85,000 £87,419 £85,000
South West median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +11.11%

2nd Line Support
Job Vacancy Trend in Bristol

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Bristol.

Job vacancy trend for 2nd Line Support in Bristol

2nd Line Support
Salary Trend in Bristol

3-month moving average salary quoted in jobs citing 2nd Line Support in Bristol.

Salary trend for 2nd Line Support in Bristol

2nd Line Support
Salary Histogram in Bristol

Salary distribution for jobs citing 2nd Line Support in Bristol over the 6 months to 28 May 2024.

Salary histogram for 2nd Line Support in Bristol

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Bristol

For the 6 months to 28 May 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Bristol region featuring 2nd Line Support in the job title.

1 12 (60.00%) Microsoft 365
2 11 (55.00%) Microsoft
3 10 (50.00%) Active Directory
4 6 (30.00%) ITIL
4 6 (30.00%) Azure
5 5 (25.00%) ServiceNow
5 5 (25.00%) Customer Service
5 5 (25.00%) Windows
6 4 (20.00%) Service Delivery
6 4 (20.00%) Firewall
6 4 (20.00%) Asset Management
6 4 (20.00%) Software Asset Management
7 3 (15.00%) Entra ID
7 3 (15.00%) Driving Licence
7 3 (15.00%) Microsoft Exchange
8 2 (10.00%) DNS
8 2 (10.00%) SQL
8 2 (10.00%) SharePoint
8 2 (10.00%) ITSM
8 2 (10.00%) Windows 10
8 2 (10.00%) High Availability
8 2 (10.00%) Security Cleared
8 2 (10.00%) Windows Server
8 2 (10.00%) Social Skills
8 2 (10.00%) Self-Motivation
8 2 (10.00%) Problem-Solving
9 1 (5.00%) WhatsApp
9 1 (5.00%) Organisational Skills
9 1 (5.00%) Collaborative Working
9 1 (5.00%) Analytical Skills

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (15.00%) Microsoft Exchange
2 2 (10.00%) SharePoint
Cloud Services
1 12 (60.00%) Microsoft 365
2 6 (30.00%) Azure
3 3 (15.00%) Entra ID
4 1 (5.00%) SaaS
4 1 (5.00%) WhatsApp
Communications & Networking
1 4 (20.00%) Firewall
2 2 (10.00%) DNS
General
1 2 (10.00%) Social Skills
2 1 (5.00%) Analytical Skills
2 1 (5.00%) Finance
2 1 (5.00%) Organisational Skills
Miscellaneous
1 3 (15.00%) Driving Licence
2 2 (10.00%) Self-Motivation
3 1 (5.00%) Management Information System
3 1 (5.00%) Smartphone
Operating Systems
1 5 (25.00%) Windows
2 2 (10.00%) Windows 10
2 2 (10.00%) Windows Server
3 1 (5.00%) Linux
Processes & Methodologies
1 6 (30.00%) ITIL
2 5 (25.00%) Customer Service
3 4 (20.00%) Asset Management
3 4 (20.00%) Service Delivery
3 4 (20.00%) Software Asset Management
4 2 (10.00%) High Availability
4 2 (10.00%) ITSM
4 2 (10.00%) Problem-Solving
5 1 (5.00%) Biotechnology
5 1 (5.00%) Collaborative Working
5 1 (5.00%) Logistics
5 1 (5.00%) QMS
5 1 (5.00%) Quality Management
Programming Languages
1 2 (10.00%) SQL
Qualifications
1 2 (10.00%) Security Cleared
2 1 (5.00%) DBS Check
System Software
1 10 (50.00%) Active Directory
2 1 (5.00%) VMware Infrastructure
Systems Management
1 1 (5.00%) Microsoft Intune
1 1 (5.00%) SCCM
Vendors
1 11 (55.00%) Microsoft
2 5 (25.00%) ServiceNow
3 1 (5.00%) Apple
3 1 (5.00%) Aruba
3 1 (5.00%) Google
3 1 (5.00%) Sophos
3 1 (5.00%) VMware