Service Delivery Jobs in Central London

Service Delivery
London > Central London

The following table provides summary statistics for permanent job vacancies advertised in Central London with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 92 112 131
Rank change year-on-year +20 +19 +4
Permanent jobs citing Service Delivery 111 137 203
As % of all permanent jobs advertised in Central London 2.93% 2.71% 2.42%
As % of the Processes & Methodologies category 3.20% 2.85% 2.54%
Number of salaries quoted 53 114 161
10th Percentile £42,150 £35,375 £33,250
25th Percentile £50,000 £50,188 £45,000
Median annual salary (50th Percentile) £65,000 £67,500 £59,500
Median % change year-on-year -3.70% +13.45% -0.83%
75th Percentile £87,500 £96,250 £72,500
90th Percentile £112,000 £118,750 £87,500
London median annual salary £60,918 £65,000 £60,000
% change year-on-year -6.28% +8.33% +4.35%

All Process and Methodology Skills
Central London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Central London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 3,474 4,800 7,995
As % of all permanent jobs advertised in Central London 91.86% 94.82% 95.43%
Number of salaries quoted 2,643 3,954 6,408
10th Percentile £40,000 £42,500 £45,000
25th Percentile £52,500 £55,000 £56,250
Median annual salary (50th Percentile) £72,500 £75,000 £72,500
Median % change year-on-year -3.33% +3.45% +3.57%
75th Percentile £95,000 £97,500 £93,750
90th Percentile £112,500 £112,500 £108,750
London median annual salary £70,576 £75,000 £70,000
% change year-on-year -5.90% +7.14% -

Service Delivery
Job Vacancy Trend in Central London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Service Delivery in Central London

Service Delivery
Salary Trend in Central London

3-month moving average salary quoted in jobs citing Service Delivery in Central London.

Salary trend for Service Delivery in Central London

Service Delivery
Salary Histogram in Central London

Salary distribution for jobs citing Service Delivery in Central London over the 6 months to 28 May 2024.

Salary histogram for Service Delivery in Central London

Service Delivery
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Central London region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
City of London +23 76 £73,000 +11.24% 18
Camden - 16 - - 3
Southwark +24 5 £53,721 +2.72%
Lambeth +6 3 - -
West End of London +5 3 £50,000 -23.08%
City of Westminster -9 3 - -
Kensington and Chelsea - 1 £50,000 -
Service Delivery
London

Service Delivery
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (4.50%) Microsoft Exchange
1 5 (4.50%) SharePoint
2 1 (0.90%) Blackberry Enterprise Server
2 1 (0.90%) Skype for Business
Applications
1 7 (6.31%) Microsoft Excel
2 5 (4.50%) Microsoft Office
3 3 (2.70%) Microsoft PowerPoint
Business Applications
1 3 (2.70%) Dynamics CRM
2 2 (1.80%) NetSuite
Cloud Services
1 36 (32.43%) Microsoft 365
2 33 (29.73%) Azure
3 28 (25.23%) SaaS
4 18 (16.22%) Power Platform
5 17 (15.32%) PowerApps
6 16 (14.41%) Power Automate
7 6 (5.41%) Entra ID
8 4 (3.60%) Cloud Computing
9 3 (2.70%) WhatsApp
10 2 (1.80%) Google Workspace
10 2 (1.80%) OneDrive
11 1 (0.90%) Azure ExpressRoute
11 1 (0.90%) Dynamics 365
11 1 (0.90%) Mimecast
Communications & Networking
1 3 (2.70%) Internet
1 3 (2.70%) TCP/IP
2 2 (1.80%) DNS
3 1 (0.90%) Cisco IOS
3 1 (0.90%) DHCP
3 1 (0.90%) Ethernet
3 1 (0.90%) Firewall
3 1 (0.90%) IP Telephony
3 1 (0.90%) LAN
3 1 (0.90%) NAS
3 1 (0.90%) Network Security
3 1 (0.90%) PBX
3 1 (0.90%) SAN
3 1 (0.90%) Skype
3 1 (0.90%) VoIP
3 1 (0.90%) VPN
3 1 (0.90%) WAN
3 1 (0.90%) WebEx
Database & Business Intelligence
1 13 (11.71%) Power BI
2 4 (3.60%) SQL Server
3 3 (2.70%) Azure SQL Database
3 3 (2.70%) SQL Server Reporting Services
4 1 (0.90%) MySQL
4 1 (0.90%) RDBMS
4 1 (0.90%) Relational Database
Development Applications
1 3 (2.70%) Visual Studio
2 1 (0.90%) JIRA
General
1 43 (38.74%) Social Skills
2 33 (29.73%) Finance
3 20 (18.02%) Law
4 13 (11.71%) Inclusion and Diversity
5 12 (10.81%) Analytical Skills
5 12 (10.81%) Legal
6 10 (9.01%) Public Sector
7 7 (6.31%) Marketing
8 3 (2.70%) Advertising
8 3 (2.70%) Banking
8 3 (2.70%) Organisational Skills
9 2 (1.80%) Pharmaceutical
9 2 (1.80%) Telecoms
10 1 (0.90%) Games
10 1 (0.90%) Influencing Skills
10 1 (0.90%) Presentation Skills
Job Titles
1 32 (28.83%) Service Manager
2 25 (22.52%) Delivery Manager
2 25 (22.52%) Service Delivery Manager
3 18 (16.22%) Lead
4 16 (14.41%) Senior
5 13 (11.71%) Developer
5 13 (11.71%) Lead Developer
5 13 (11.71%) Power Platform Developer
6 12 (10.81%) Senior Manager
7 11 (9.91%) Senior Delivery Manager
7 11 (9.91%) Senior Service Delivery Manager
7 11 (9.91%) Senior Service Manager
8 10 (9.01%) IT Manager
9 8 (7.21%) IT Services Manager
10 7 (6.31%) Architect
10 7 (6.31%) Head of IT
10 7 (6.31%) Head of Operations
10 7 (6.31%) IT Services Delivery Manager
11 6 (5.41%) Analyst
11 6 (5.41%) Consultant
Libraries, Frameworks & Software Standards
1 3 (2.70%) Web Services
Miscellaneous
1 5 (4.50%) CMDB
2 4 (3.60%) Management Information System
3 3 (2.70%) PMI
4 2 (1.80%) Cyber Threat
4 2 (1.80%) iPhone
4 2 (1.80%) Security Operations Centre
5 1 (0.90%) Blackberry
5 1 (0.90%) CCTV
5 1 (0.90%) Cloud Native
5 1 (0.90%) Housing Association
5 1 (0.90%) iPad
5 1 (0.90%) PKI
5 1 (0.90%) Public Cloud
5 1 (0.90%) Reinsurance
5 1 (0.90%) Replication
5 1 (0.90%) Smartphone
5 1 (0.90%) Video Conferencing
5 1 (0.90%) Virtual Team
Operating Systems
1 20 (18.02%) Windows
2 7 (6.31%) Windows 10
3 6 (5.41%) Windows Server
4 2 (1.80%) Apple iOS
4 2 (1.80%) Linux
4 2 (1.80%) Mac OS
4 2 (1.80%) Windows Server 2016
5 1 (0.90%) Android
5 1 (0.90%) Unix
5 1 (0.90%) Windows Server 2012
5 1 (0.90%) Windows Server 2019
Processes & Methodologies
1 49 (44.14%) ITIL
2 30 (27.03%) ITSM
3 28 (25.23%) Service Management
4 23 (20.72%) Project Management
5 19 (17.12%) Problem-Solving
6 16 (14.41%) Incident Management
6 16 (14.41%) Roadmaps
7 15 (13.51%) Contract Negotiation
7 15 (13.51%) Performance Management
8 13 (11.71%) Actionable Insight
8 13 (11.71%) Business Intelligence
8 13 (11.71%) Customer Service
8 13 (11.71%) Data Governance
8 13 (11.71%) Major Incident Management
8 13 (11.71%) Mentoring
8 13 (11.71%) Translating Business Requirements
9 12 (10.81%) Change Management
10 11 (9.91%) Agile
10 11 (9.91%) Line Management
10 11 (9.91%) Stakeholder Management
Programming Languages
1 8 (7.21%) PowerShell
2 3 (2.70%) SQL
2 3 (2.70%) T-SQL
Qualifications
1 27 (24.32%) Degree
2 9 (8.11%) ITIL Certification
3 4 (3.60%) Computer Science Degree
3 4 (3.60%) Master's Degree
3 4 (3.60%) SC Cleared
3 4 (3.60%) Security Cleared
3 4 (3.60%) TOGAF Certification
4 3 (2.70%) PMI Certification
5 2 (1.80%) Azure Certification
5 2 (1.80%) ITIL Foundation Certificate
5 2 (1.80%) Microsoft Certification
6 1 (0.90%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 20 (18.02%) SLA
2 2 (1.80%) COBIT
2 2 (1.80%) NIST
3 1 (0.90%) Actionable Recommendations
3 1 (0.90%) Cyber Essentials
3 1 (0.90%) Data Quality
3 1 (0.90%) GDPR
3 1 (0.90%) ISO 9001
System Software
1 19 (17.12%) Active Directory
2 6 (5.41%) Virtual Desktop
3 4 (3.60%) vSphere
4 3 (2.70%) VMware Infrastructure
5 2 (1.80%) Virtual Machines
6 1 (0.90%) Hyper-V
6 1 (0.90%) Veritas Cluster Server
Systems Management
1 4 (3.60%) SCCM
2 3 (2.70%) Microsoft Intune
3 1 (0.90%) Jamf Pro
3 1 (0.90%) McAfee ePO
3 1 (0.90%) NetBackup
3 1 (0.90%) OfficeScan
3 1 (0.90%) SCOM
3 1 (0.90%) Terraform
3 1 (0.90%) Trend Micro Deep Security
3 1 (0.90%) WMI
Vendors
1 43 (38.74%) Microsoft
2 19 (17.12%) ServiceNow
3 17 (15.32%) iManage
4 14 (12.61%) Aderant
5 12 (10.81%) Dell
6 6 (5.41%) VMware
7 3 (2.70%) Oracle
8 2 (1.80%) Cisco
8 2 (1.80%) Genesys
8 2 (1.80%) Google
8 2 (1.80%) Sun
9 1 (0.90%) HP
9 1 (0.90%) Huawei
9 1 (0.90%) McAfee
9 1 (0.90%) Meraki
9 1 (0.90%) Qualys
9 1 (0.90%) SolarWinds
9 1 (0.90%) Sophos
9 1 (0.90%) Synology
9 1 (0.90%) Veeam