ITSM Jobs in Dorset

IT Service Management (ITSM)
South West > Dorset

The following table provides summary statistics for permanent job vacancies advertised in Dorset with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 96 72 77
Rank change year-on-year -24 +5 +17
Permanent jobs citing ITSM 8 6 19
As % of all permanent jobs advertised in Dorset 0.63% 0.94% 2.43%
As % of the Processes & Methodologies category 0.75% 0.98% 2.52%
Number of salaries quoted 2 3 19
10th Percentile - £27,250 £31,500
25th Percentile £26,250 £28,750 £38,875
Median annual salary (50th Percentile) £27,500 £32,500 £60,000
Median % change year-on-year -15.38% -45.83% +6.67%
75th Percentile £28,750 £41,250 £62,500
90th Percentile - £45,750 -
South West median annual salary £45,000 £38,279 £32,429
% change year-on-year +17.56% +18.04% -16.53%

All Process and Methodology Skills
Dorset

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Dorset with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,069 614 753
As % of all permanent jobs advertised in Dorset 84.77% 95.79% 96.17%
Number of salaries quoted 607 331 547
10th Percentile £30,000 £31,250 £30,000
25th Percentile £36,875 £39,511 £38,044
Median annual salary (50th Percentile) £50,000 £50,000 £50,000
Median % change year-on-year - - +11.11%
75th Percentile £61,250 £63,750 £63,750
90th Percentile £66,250 £76,250 £75,000
South West median annual salary £51,000 £54,500 £50,000
% change year-on-year -6.42% +9.00% +7.76%

ITSM
Job Vacancy Trend in Dorset

Job postings citing ITSM as a proportion of all IT jobs advertised in Dorset.

Job vacancy trend for ITSM in Dorset

ITSM
Salary Trend in Dorset

3-month moving average salary quoted in jobs citing ITSM in Dorset.

Salary trend for ITSM in Dorset

ITSM
Job Locations in Dorset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Dorset region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bournemouth -39 8 £27,500 -42.11%
ITSM
South West

ITSM
Co-occurring Skills and Capabilities in Dorset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (62.50%) Microsoft Excel
1 5 (62.50%) Microsoft Office
1 5 (62.50%) Microsoft PowerPoint
General
1 6 (75.00%) Finance
2 5 (62.50%) Banking
2 5 (62.50%) Retail
3 1 (12.50%) Inclusion and Diversity
Job Titles
1 5 (62.50%) Support Officer
1 5 (62.50%) Technical Support
1 5 (62.50%) Technical Support Officer
2 3 (37.50%) Analyst
2 3 (37.50%) Service Analyst
2 3 (37.50%) Service Desk Analyst
3 2 (25.00%) 1st/2nd Line Service Desk Analyst
3 2 (25.00%) 2nd Line Service Desk Analyst
4 1 (12.50%) IT Analyst
Miscellaneous
1 5 (62.50%) Management Information System
Processes & Methodologies
1 7 (87.50%) ITIL
2 6 (75.00%) Customer Service
3 5 (62.50%) Customer Experience
3 5 (62.50%) Fintech
3 5 (62.50%) Problem-Solving
4 2 (25.00%) Service Management
5 1 (12.50%) Incident Management
Programming Languages
1 5 (62.50%) JavaScript
1 5 (62.50%) PHP
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 2 (25.00%) Active Directory
Vendors
1 5 (62.50%) Microsoft
1 5 (62.50%) Salesforce
2 2 (25.00%) ServiceNow