IT Support Jobs in Durham

IT Support
North East > Durham

The median IT Support salary in Durham is £32,500 per year according to job vacancies posted during the 6 months to 19 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 May 2024
Same period 2023 Same period 2022
Rank 46 35 34
Rank change year-on-year -11 -1 -10
Permanent jobs requiring an IT Support 8 15 10
As % of all permanent jobs advertised in Durham 1.85% 4.79% 3.57%
As % of the Job Titles category 2.00% 6.52% 3.92%
Number of salaries quoted 3 5 10
10th Percentile £26,450 £33,805 £10,440
25th Percentile £28,250 £45,512 £11,080
Median annual salary (50th Percentile) £32,500 £47,610 £13,000
Median % change year-on-year -31.74% +266.23% -55.93%
75th Percentile £33,750 £49,707 -
90th Percentile - £56,633 £44,700
North East median annual salary £32,500 £34,500 £21,000
% change year-on-year -5.80% +64.29% -35.38%

All Permanent IT Job Vacancies
Durham

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Durham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Durham with a recognized job title 401 230 255
% of permanent jobs with a recognized job title 92.61% 73.48% 91.07%
Number of salaries quoted 279 122 183
10th Percentile £27,500 £27,500 £19,313
25th Percentile £32,787 £36,250 £30,716
Median annual salary (50th Percentile) £45,000 £43,250 £37,616
Median % change year-on-year +4.05% +14.98% +0.31%
75th Percentile £58,129 £55,000 £43,250
90th Percentile £70,000 £61,950 £50,000
North East median annual salary £47,500 £47,641 £40,000
% change year-on-year -0.30% +19.10% -11.11%

IT Support
Job Vacancy Trend in Durham

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Durham.

Job vacancy trend for IT Support in Durham

IT Support
Salary Trend in Durham

3-month moving average salary quoted in jobs citing IT Support in Durham.

Salary trend for IT Support in Durham

IT Support
Job Locations in Durham

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Durham region over the 6 months to 19 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stockton-on-Tees - 5 £30,500 - 2
Darlington -15 1 £32,500 -23.08% 2
IT Support
North East

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Durham

For the 6 months to 19 May 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Durham region featuring IT Support in the job title.

1 5 (62.50%) Microsoft
2 4 (50.00%) Microsoft 365
3 3 (37.50%) Problem-Solving
3 3 (37.50%) Social Skills
3 3 (37.50%) Microsoft Office
3 3 (37.50%) Windows
3 3 (37.50%) Firewall
4 2 (25.00%) Mitel
4 2 (25.00%) Microsoft PowerPoint
4 2 (25.00%) VLAN
4 2 (25.00%) Microsoft Excel
4 2 (25.00%) PBX
4 2 (25.00%) Sophos
4 2 (25.00%) Handset
4 2 (25.00%) VMware
4 2 (25.00%) SQL
4 2 (25.00%) Kalman Filter
4 2 (25.00%) Driving Licence
4 2 (25.00%) Windows Server
4 2 (25.00%) Email Filtering
4 2 (25.00%) Web Filtering
4 2 (25.00%) VMware Server
4 2 (25.00%) VMware Infrastructure
5 1 (12.50%) Veeam
5 1 (12.50%) Network Management
5 1 (12.50%) Remote Monitoring and Management
5 1 (12.50%) Customer Service
5 1 (12.50%) Active Directory
5 1 (12.50%) DHCP
5 1 (12.50%) DNS

IT Support Skill Set
Co-occurring Skills and Capabilities in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (37.50%) Microsoft Office
2 2 (25.00%) Microsoft Excel
2 2 (25.00%) Microsoft PowerPoint
Cloud Services
1 4 (50.00%) Microsoft 365
Communications & Networking
1 3 (37.50%) Firewall
2 2 (25.00%) PBX
2 2 (25.00%) VLAN
3 1 (12.50%) DHCP
3 1 (12.50%) DNS
General
1 3 (37.50%) Social Skills
Miscellaneous
1 2 (25.00%) Driving Licence
1 2 (25.00%) Handset
Operating Systems
1 3 (37.50%) Windows
2 2 (25.00%) Windows Server
Processes & Methodologies
1 3 (37.50%) Problem-Solving
2 2 (25.00%) Email Filtering
2 2 (25.00%) Kalman Filter
2 2 (25.00%) Web Filtering
3 1 (12.50%) Customer Service
3 1 (12.50%) Disaster Recovery
3 1 (12.50%) Network Management
3 1 (12.50%) Remote Monitoring and Management
3 1 (12.50%) Validation
Programming Languages
1 2 (25.00%) SQL
System Software
1 2 (25.00%) VMware Infrastructure
1 2 (25.00%) VMware Server
2 1 (12.50%) Active Directory
Vendors
1 5 (62.50%) Microsoft
2 2 (25.00%) Mitel
2 2 (25.00%) Sophos
2 2 (25.00%) VMware
3 1 (12.50%) Cisco
3 1 (12.50%) Veeam
3 1 (12.50%) WatchGuard