IT Support Jobs in Durham

IT Support
North East > Durham

The median IT Support salary in Durham is £22,000 per year, according to job vacancies posted during the 6 months leading to 11 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 Jun 2024
Same period 2023 Same period 2022
Rank 35 28 37
Rank change year-on-year -7 +9 -14
Permanent jobs requiring an IT Support 20 15 12
As % of all permanent jobs advertised in Durham 3.94% 5.51% 4.04%
As % of the Job Titles category 4.40% 7.81% 4.41%
Number of salaries quoted 15 5 12
10th Percentile £18,000 £33,805 £10,440
25th Percentile £20,000 £45,512 £12,360
Median annual salary (50th Percentile) £22,000 £47,610 £13,000
Median % change year-on-year -53.79% +266.23% -57.72%
75th Percentile £26,875 £49,707 £20,600
90th Percentile £33,750 £56,633 £41,885
North East median annual salary £32,500 £34,500 £21,000
% change year-on-year -5.80% +64.29% -35.38%

All Permanent IT Job Vacancies
Durham

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Durham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Durham with a recognized job title 455 192 272
% of permanent jobs with a recognized job title 89.57% 70.59% 91.58%
Number of salaries quoted 310 116 181
10th Percentile £26,250 £27,500 £19,313
25th Percentile £32,500 £36,250 £29,000
Median annual salary (50th Percentile) £45,000 £45,000 £37,731
Median % change year-on-year - +19.27% +0.28%
75th Percentile £58,750 £56,563 £44,250
90th Percentile £70,000 £66,875 £50,000
North East median annual salary £46,382 £49,557 £42,250
% change year-on-year -6.41% +17.29% -6.11%

IT Support
Job Vacancy Trend in Durham

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Durham.

Job vacancy trend for IT Support in Durham

IT Support
Salary Trend in Durham

3-month moving average salary quoted in jobs citing IT Support in Durham.

Salary trend for IT Support in Durham

IT Support
Salary Histogram in Durham

Salary distribution for jobs citing IT Support in Durham over the 6 months to 11 June 2024.

Salary histogram for IT Support in Durham

IT Support
Job Locations in Durham

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Durham region over the 6 months to 11 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stockton-on-Tees - 9 £18,000 - 1
Darlington -6 8 £22,000 -47.93% 1
Hartlepool - 1 £45,000 - 1
IT Support
North East

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Durham

For the 6 months to 11 June 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Durham region featuring IT Support in the job title.

1 7 (35.00%) Wi-Fi
2 5 (25.00%) Microsoft
3 4 (20.00%) Microsoft 365
4 3 (15.00%) Microsoft Office
4 3 (15.00%) Windows
4 3 (15.00%) Firewall
4 3 (15.00%) Problem-Solving
4 3 (15.00%) Social Skills
5 2 (10.00%) Windows Server
5 2 (10.00%) Email Filtering
5 2 (10.00%) Web Filtering
5 2 (10.00%) Mitel
5 2 (10.00%) Microsoft PowerPoint
5 2 (10.00%) VLAN
5 2 (10.00%) VMware Server
5 2 (10.00%) VMware Infrastructure
5 2 (10.00%) SQL
5 2 (10.00%) Handset
5 2 (10.00%) VMware
5 2 (10.00%) Microsoft Excel
5 2 (10.00%) PBX
5 2 (10.00%) Sophos
5 2 (10.00%) Kalman Filter
5 2 (10.00%) Driving Licence
6 1 (5.00%) Active Directory
6 1 (5.00%) DHCP
6 1 (5.00%) DNS
6 1 (5.00%) Cisco
6 1 (5.00%) Validation
6 1 (5.00%) Disaster Recovery

IT Support Skill Set
Co-occurring Skills and Capabilities in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (15.00%) Microsoft Office
2 2 (10.00%) Microsoft Excel
2 2 (10.00%) Microsoft PowerPoint
Cloud Services
1 4 (20.00%) Microsoft 365
Communications & Networking
1 7 (35.00%) Wi-Fi
2 3 (15.00%) Firewall
3 2 (10.00%) PBX
3 2 (10.00%) VLAN
4 1 (5.00%) DHCP
4 1 (5.00%) DNS
General
1 3 (15.00%) Social Skills
Miscellaneous
1 2 (10.00%) Driving Licence
1 2 (10.00%) Handset
Operating Systems
1 3 (15.00%) Windows
2 2 (10.00%) Windows Server
Processes & Methodologies
1 3 (15.00%) Problem-Solving
2 2 (10.00%) Email Filtering
2 2 (10.00%) Kalman Filter
2 2 (10.00%) Web Filtering
3 1 (5.00%) Customer Service
3 1 (5.00%) Disaster Recovery
3 1 (5.00%) Network Management
3 1 (5.00%) Remote Monitoring and Management
3 1 (5.00%) Validation
Programming Languages
1 2 (10.00%) SQL
System Software
1 2 (10.00%) VMware Infrastructure
1 2 (10.00%) VMware Server
2 1 (5.00%) Active Directory
Vendors
1 5 (25.00%) Microsoft
2 2 (10.00%) Mitel
2 2 (10.00%) Sophos
2 2 (10.00%) VMware
3 1 (5.00%) Cisco
3 1 (5.00%) Veeam
3 1 (5.00%) WatchGuard