Customer Engagement Jobs in the East of England

Customer Engagement
England > East of England

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 19 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
19 May 2024
Same period 2023 Same period 2022
Rank 161 185 268
Rank change year-on-year +24 +83 -98
Permanent jobs citing Customer Engagement 63 40 11
As % of all permanent jobs advertised in the East of England 1.02% 0.77% 0.17%
As % of the Processes & Methodologies category 1.28% 0.81% 0.17%
Number of salaries quoted 50 23 9
10th Percentile £28,475 £24,500 £53,000
25th Percentile £28,500 £31,250 £55,000
Median annual salary (50th Percentile) £45,000 £53,500 £60,000
Median % change year-on-year -15.89% -10.83% +71.43%
75th Percentile £59,375 £67,500 £65,000
90th Percentile £77,750 - £74,500
England median annual salary £57,500 £68,000 £60,000
% change year-on-year -15.44% +13.33% -

All Process and Methodology Skills
East of England

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 4,933 4,919 6,332
As % of all permanent jobs advertised in the East of England 79.87% 94.92% 95.06%
Number of salaries quoted 3,704 2,145 2,735
10th Percentile £25,809 £26,750 £28,100
25th Percentile £32,500 £37,791 £36,250
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% -
75th Percentile £65,000 £67,500 £65,000
90th Percentile £76,250 £82,500 £77,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer Engagement
Job Vacancy Trend in the East of England

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Customer Engagement in the East of England

Customer Engagement
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Customer Engagement in the East of England.

Salary trend for Customer Engagement in the East of England

Customer Engagement
Salary Histogram in the East of England

Salary distribution for jobs citing Customer Engagement in the East of England over the 6 months to 19 May 2024.

Salary histogram for Customer Engagement in the East of England

Customer Engagement
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the East of England region over the 6 months to 19 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +40 34 £45,000 -18.18% 4
Cambridgeshire +14 23 £55,000 +111.54% 7
Bedfordshire +33 6 £92,500 +42.31% 1
Customer Engagement
England

Customer Engagement
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (14.29%) CMS
Applications
1 9 (14.29%) Microsoft Project
2 5 (7.94%) Microsoft Excel
2 5 (7.94%) Microsoft PowerPoint
2 5 (7.94%) MS Visio
Business Applications
1 2 (3.17%) Dynamics CRM
2 1 (1.59%) SAP S/4HANA
2 1 (1.59%) SAP SD
Cloud Services
1 5 (7.94%) Microsoft 365
2 3 (4.76%) Lucidchart
3 2 (3.17%) AWS
3 2 (3.17%) Serverless
Communications & Networking
1 4 (6.35%) LAN
1 4 (6.35%) WAN
2 2 (3.17%) 5G
2 2 (3.17%) LTE
General
1 44 (69.84%) Social Skills
2 23 (36.51%) Presentation Skills
3 18 (28.57%) Automotive
4 13 (20.63%) Marketing
5 8 (12.70%) Analytical Skills
6 5 (7.94%) French Language
6 5 (7.94%) German Language
7 3 (4.76%) Finance
7 3 (4.76%) Local Government
7 3 (4.76%) Publishing
8 2 (3.17%) Telecoms
9 1 (1.59%) Billing
Job Titles
1 19 (30.16%) Consultant
2 15 (23.81%) Linux Consultant
3 14 (22.22%) Developer
4 11 (17.46%) Linux Developer
4 11 (17.46%) Software Consultant
5 10 (15.87%) Coordinator
6 9 (14.29%) Project Manager
7 8 (12.70%) C++ Consultant
7 8 (12.70%) C++ Developer
8 7 (11.11%) Software Developer
9 6 (9.52%) Architect
9 6 (9.52%) CRM Architect
9 6 (9.52%) Technical Architect
10 5 (7.94%) C++ Software Developer
10 5 (7.94%) Digital Project Manager
10 5 (7.94%) Service Design Specialist
10 5 (7.94%) Service Transition Specialist
11 4 (6.35%) Field Support Engineer
11 4 (6.35%) Graduate Developer
11 4 (6.35%) IT Support Engineer
Libraries, Frameworks & Software Standards
1 2 (3.17%) NumPy
1 2 (3.17%) Pandas
1 2 (3.17%) SciPy
2 1 (1.59%) Middleware
Miscellaneous
1 18 (28.57%) Blog
1 18 (28.57%) Client/Server
1 18 (28.57%) IoT
1 18 (28.57%) Raspberry Pi
2 9 (14.29%) Digital Signage
3 7 (11.11%) Data Centre
4 5 (7.94%) Self-Motivation
4 5 (7.94%) Virtual Team
5 2 (3.17%) Algorithms
6 1 (1.59%) Cloud Native
Operating Systems
1 27 (42.86%) Android
2 18 (28.57%) Apple iOS
2 18 (28.57%) Linux
3 9 (14.29%) Windows
3 9 (14.29%) Windows 10
Processes & Methodologies
1 36 (57.14%) Problem-Solving
2 20 (31.75%) Project Delivery
3 19 (30.16%) Preventative Maintenance
4 18 (28.57%) Business Development
4 18 (28.57%) Commercial Awareness
4 18 (28.57%) Multithreaded Programming
4 18 (28.57%) Multithreading
5 14 (22.22%) PRINCE2
5 14 (22.22%) Project Management
6 13 (20.63%) Presales
7 11 (17.46%) Customer Service
8 10 (15.87%) Data Management
8 10 (15.87%) Strategic Planning
8 10 (15.87%) Workflow
8 10 (15.87%) Workflow Management
9 9 (14.29%) Break/Fix
9 9 (14.29%) Content Management
9 9 (14.29%) ITIL
9 9 (14.29%) Project Planning
10 8 (12.70%) CRM
Programming Languages
1 14 (22.22%) C
2 8 (12.70%) C++
3 2 (3.17%) Python
Qualifications
1 11 (17.46%) Degree
2 5 (7.94%) PRINCE2 Practitioner
3 3 (4.76%) Six Sigma Green Belt
4 2 (3.17%) Master's Degree
4 2 (3.17%) PhD
Quality Assurance & Compliance
1 4 (6.35%) SLA
System Software
1 4 (6.35%) Active Directory
Vendors
1 11 (17.46%) SAP
2 5 (7.94%) Computacenter
3 4 (6.35%) Microsoft
4 3 (4.76%) Adobe
4 3 (4.76%) Marketo
5 2 (3.17%) Ericsson
5 2 (3.17%) Salesforce
6 1 (1.59%) ForgeRock
6 1 (1.59%) mParticle