IT Support Engineer Jobs in the East of England

IT Support Engineer
England > East of England

The median IT Support Engineer salary in the East of England is £29,500 per year according to job vacancies posted during the 6 months to 13 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
13 May 2024
Same period 2023 Same period 2022
Rank 95 166 246
Rank change year-on-year +71 +80 -73
Permanent jobs requiring an IT Support Engineer 145 74 37
As % of all permanent jobs advertised in the East of England 2.37% 1.40% 0.57%
As % of the Job Titles category 2.52% 1.67% 0.61%
Number of salaries quoted 145 67 36
10th Percentile £23,000 £24,400 £19,750
25th Percentile £26,000 £26,250 £22,500
Median annual salary (50th Percentile) £29,500 £31,375 £28,250
Median % change year-on-year -5.98% +11.06% +0.89%
75th Percentile £34,500 £35,000 £34,111
90th Percentile £43,250 £37,500 £36,125
England median annual salary £30,000 £32,500 £31,500
% change year-on-year -7.69% +3.17% +6.78%

All Permanent IT Job Vacancies
East of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 5,747 4,440 6,110
% of permanent jobs with a recognized job title 93.92% 84.04% 93.60%
Number of salaries quoted 4,387 2,227 2,886
10th Percentile £25,809 £26,250 £27,500
25th Percentile £31,250 £36,733 £35,750
Median annual salary (50th Percentile) £47,500 £55,000 £50,000
Median % change year-on-year -13.64% +10.00% -
75th Percentile £63,284 £67,500 £65,000
90th Percentile £75,000 £82,050 £77,500
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

IT Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for IT Support Engineer in the East of England

IT Support Engineer
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing IT Support Engineer in the East of England.

Salary trend for IT Support Engineer in the East of England

IT Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing IT Support Engineer in the East of England over the 6 months to 13 May 2024.

Salary histogram for IT Support Engineer in the East of England

IT Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the East of England region over the 6 months to 13 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +44 53 £28,000 -10.76% 2
Essex +24 34 £30,000 -14.29% 2
Cambridgeshire +27 29 £32,500 +2.36% 4
Norfolk -16 21 £33,000 +50.00% 1
Bedfordshire +38 4 £32,500 - 1
Suffolk -9 4 £30,250 +21.00% 2
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 13 May 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring IT Support Engineer in the job title.

1 107 (73.79%) Windows
2 104 (71.72%) Microsoft
3 102 (70.34%) Microsoft 365
4 76 (52.41%) Azure
5 67 (46.21%) Active Directory
6 61 (42.07%) Windows Server
7 55 (37.93%) Social Skills
8 52 (35.86%) Microsoft Exchange
9 41 (28.28%) Customer Service
10 40 (27.59%) Firewall
11 37 (25.52%) SharePoint
12 35 (24.14%) Windows 10
13 34 (23.45%) ITIL
13 34 (23.45%) VMware
14 33 (22.76%) Hyper-V
15 30 (20.69%) Problem-Solving
16 27 (18.62%) Microsoft Office
17 26 (17.93%) Entra ID
18 24 (16.55%) VMware Infrastructure
19 23 (15.86%) Linux
20 21 (14.48%) Mac OS
20 21 (14.48%) Windows Server 2016
21 18 (12.41%) Windows Server 2019
21 18 (12.41%) Microsoft Intune
22 17 (11.72%) Virtual Desktop
22 17 (11.72%) Microsoft Certification
23 16 (11.03%) SQL Server
23 16 (11.03%) Citrix
23 16 (11.03%) Remote Desktop
23 16 (11.03%) Driving Licence

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 52 (35.86%) Microsoft Exchange
2 37 (25.52%) SharePoint
3 9 (6.21%) Exchange Server 2013
4 7 (4.83%) Exchange Server 2007
4 7 (4.83%) Exchange Server 2010
5 2 (1.38%) Exchange Server 2003
5 2 (1.38%) Skype for Business
5 2 (1.38%) WordPress
Applications
1 27 (18.62%) Microsoft Office
2 5 (3.45%) Spreadsheet
3 4 (2.76%) Microsoft Project
Business Applications
1 1 (0.69%) Remedy ITSM
Cloud Services
1 102 (70.34%) Microsoft 365
2 76 (52.41%) Azure
3 26 (17.93%) Entra ID
4 8 (5.52%) AWS
5 6 (4.14%) OneDrive
5 6 (4.14%) Serverless
6 5 (3.45%) Google Workspace
7 1 (0.69%) IaaS
7 1 (0.69%) Mimecast
7 1 (0.69%) PaaS
7 1 (0.69%) SaaS
7 1 (0.69%) WhatsApp
Communications & Networking
1 40 (27.59%) Firewall
2 16 (11.03%) Remote Desktop
3 15 (10.34%) Wi-Fi
4 13 (8.97%) Internet
5 11 (7.59%) DNS
6 10 (6.90%) VPN
7 8 (5.52%) Wireless
8 7 (4.83%) LAN
9 6 (4.14%) VoIP
9 6 (4.14%) WAN
10 5 (3.45%) VLAN
11 4 (2.76%) DHCP
11 4 (2.76%) SAN
12 3 (2.07%) Bluetooth
13 2 (1.38%) MPLS
13 2 (1.38%) Network Security
13 2 (1.38%) PBX
13 2 (1.38%) TCP/IP
13 2 (1.38%) VPLS
13 2 (1.38%) WLAN
Database & Business Intelligence
1 16 (11.03%) SQL Server
2 12 (8.28%) Amazon RDS
3 8 (5.52%) MariaDB
3 8 (5.52%) MySQL
Development Applications
1 6 (4.14%) JIRA
General
1 55 (37.93%) Social Skills
2 7 (4.83%) Finance
3 3 (2.07%) Manufacturing
3 3 (2.07%) Organisational Skills
4 2 (1.38%) Analytical Skills
4 2 (1.38%) Automotive
4 2 (1.38%) Marketing
4 2 (1.38%) Telecoms
5 1 (0.69%) Public Sector
5 1 (0.69%) Retail
Libraries, Frameworks & Software Standards
1 4 (2.76%) Cocoa
2 2 (1.38%) CSS
2 2 (1.38%) HTML
Miscellaneous
1 16 (11.03%) Driving Licence
2 13 (8.97%) iPad
3 10 (6.90%) Social Media
4 6 (4.14%) Public Cloud
5 5 (3.45%) Life Science
5 5 (3.45%) Self-Motivation
6 2 (1.38%) CCTV
6 2 (1.38%) Educational Technology
6 2 (1.38%) Handset
7 1 (0.69%) Client/Server
7 1 (0.69%) Onboarding
7 1 (0.69%) Sports Betting
Operating Systems
1 107 (73.79%) Windows
2 61 (42.07%) Windows Server
3 35 (24.14%) Windows 10
4 23 (15.86%) Linux
5 21 (14.48%) Mac OS
5 21 (14.48%) Windows Server 2016
6 18 (12.41%) Windows Server 2019
7 15 (10.34%) Apple iOS
8 13 (8.97%) Windows 7
9 11 (7.59%) Android
9 11 (7.59%) Windows Server 2012
10 10 (6.90%) Windows 8
11 7 (4.83%) Windows Server 2008
12 3 (2.07%) Mac OS X
12 3 (2.07%) Windows Server 2003
Processes & Methodologies
1 41 (28.28%) Customer Service
2 34 (23.45%) ITIL
3 30 (20.69%) Problem-Solving
4 15 (10.34%) Line Management
5 13 (8.97%) Project Delivery
6 9 (6.21%) Incident Management
7 8 (5.52%) Mentoring
7 8 (5.52%) Project Planning
7 8 (5.52%) Remote Monitoring and Management
8 6 (4.14%) Collaborative Working
8 6 (4.14%) Data Loss Prevention
8 6 (4.14%) Service Desk Management
9 5 (3.45%) Biotechnology
9 5 (3.45%) Migration
9 5 (3.45%) Server Management
9 5 (3.45%) Service Delivery
9 5 (3.45%) Time Management
10 4 (2.76%) Customer Engagement
10 4 (2.76%) Information Security
10 4 (2.76%) Stakeholder Management
Programming Languages
1 14 (9.66%) PowerShell
2 5 (3.45%) VB
Qualifications
1 17 (11.72%) Microsoft Certification
2 11 (7.59%) Degree
3 9 (6.21%) Network+ Certification
4 8 (5.52%) A+ Certification
4 8 (5.52%) CompTIA Security+
4 8 (5.52%) MCP
5 5 (3.45%) DBS Check
5 5 (3.45%) ITIL Certification
5 5 (3.45%) MCSA
6 2 (1.38%) MCSE
7 1 (0.69%) Azure Certification
7 1 (0.69%) CCAA
7 1 (0.69%) CCNA
7 1 (0.69%) Cisco Certification
7 1 (0.69%) Citrix Certification
7 1 (0.69%) MCTS
7 1 (0.69%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 7 (4.83%) SLA
2 5 (3.45%) GDPR
3 2 (1.38%) Cyber Essentials
3 2 (1.38%) ISO/IEC 27001
System Software
1 67 (46.21%) Active Directory
2 33 (22.76%) Hyper-V
3 24 (16.55%) VMware Infrastructure
4 17 (11.72%) Virtual Desktop
5 6 (4.14%) VMware ESXi
6 2 (1.38%) Firmware
6 2 (1.38%) Terminal Services
6 2 (1.38%) vSphere
Systems Management
1 18 (12.41%) Microsoft Intune
2 4 (2.76%) Jamf Pro
3 2 (1.38%) Active Directory Federation Services
4 1 (0.69%) NetCrunch
4 1 (0.69%) SCCM
Vendors
1 104 (71.72%) Microsoft
2 34 (23.45%) VMware
3 16 (11.03%) Citrix
4 14 (9.66%) Apple
5 8 (5.52%) Sophos
6 7 (4.83%) WatchGuard
7 6 (4.14%) Google
7 6 (4.14%) Veeam
8 4 (2.76%) Draytek
8 4 (2.76%) HP
8 4 (2.76%) Mitel
9 3 (2.07%) Adobe
9 3 (2.07%) Cisco
9 3 (2.07%) ConnectWise
10 2 (1.38%) Acronis
10 2 (1.38%) Dell
10 2 (1.38%) EqualLogic
10 2 (1.38%) Sage
10 2 (1.38%) Symantec
10 2 (1.38%) Synology