IT Support Jobs in the East of England

IT Support
England > East of England

The median IT Support salary in the East of England is £27,500 per year according to job vacancies posted during the 6 months to 19 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 May 2024
Same period 2023 Same period 2022
Rank 28 71 138
Rank change year-on-year +43 +67 -4
Permanent jobs requiring an IT Support 369 207 149
As % of all permanent jobs advertised in the East of England 5.97% 3.99% 2.24%
As % of the Job Titles category 6.36% 4.75% 2.40%
Number of salaries quoted 342 138 132
10th Percentile £22,500 £23,175 £19,750
25th Percentile £24,500 £26,250 £22,500
Median annual salary (50th Percentile) £27,500 £28,750 £27,000
Median % change year-on-year -4.35% +6.48% -11.09%
75th Percentile £33,750 £35,000 £33,924
90th Percentile £38,000 £38,750 £42,500
England median annual salary £29,000 £31,500 £29,000
% change year-on-year -7.94% +8.62% -

All Permanent IT Job Vacancies
East of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 5,800 4,355 6,221
% of permanent jobs with a recognized job title 93.91% 84.04% 93.39%
Number of salaries quoted 4,430 2,201 2,891
10th Percentile £25,809 £26,250 £27,500
25th Percentile £31,250 £36,356 £35,955
Median annual salary (50th Percentile) £47,500 £55,000 £50,000
Median % change year-on-year -13.64% +10.00% -
75th Percentile £63,213 £67,500 £65,000
90th Percentile £75,000 £80,000 £77,500
England median annual salary £53,000 £60,800 £60,000
% change year-on-year -12.83% +1.33% +9.09%

IT Support
Job Vacancy Trend in the East of England

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for IT Support in the East of England

IT Support
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing IT Support in the East of England.

Salary trend for IT Support in the East of England

IT Support
Salary Histogram in the East of England

Salary distribution for jobs citing IT Support in the East of England over the 6 months to 19 May 2024.

Salary histogram for IT Support in the East of England

IT Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East of England region over the 6 months to 19 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +32 126 £27,500 -12.87% 7
Essex +19 72 £27,250 -0.91% 12
Cambridgeshire +25 58 £30,000 +6.19% 9
Norfolk +14 58 £28,500 +21.28% 7
Suffolk +13 34 £27,500 +8.91% 11
Bedfordshire +39 21 £30,000 -7.69% 1
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 19 May 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring IT Support in the job title.

1 204 (55.28%) Microsoft
2 195 (52.85%) Windows
3 193 (52.30%) Microsoft 365
4 142 (38.48%) Active Directory
5 124 (33.60%) Social Skills
6 98 (26.56%) Customer Service
6 98 (26.56%) Windows Server
7 92 (24.93%) Microsoft Exchange
8 89 (24.12%) Azure
9 87 (23.58%) Problem-Solving
10 62 (16.80%) Windows 10
11 61 (16.53%) VMware
12 57 (15.45%) Microsoft Office
13 54 (14.63%) Firewall
14 48 (13.01%) ITIL
15 47 (12.74%) Hyper-V
16 43 (11.65%) VMware Infrastructure
17 42 (11.38%) SharePoint
18 33 (8.94%) Linux
19 31 (8.40%) Entra ID
20 29 (7.86%) Self-Motivation
20 29 (7.86%) Virtual Desktop
21 28 (7.59%) Degree
22 27 (7.32%) Windows Server 2016
23 26 (7.05%) DNS
24 25 (6.78%) Google
25 23 (6.23%) Apple
25 23 (6.23%) Microsoft Intune
26 22 (5.96%) Manufacturing
27 21 (5.69%) Apple iOS

IT Support Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 92 (24.93%) Microsoft Exchange
2 42 (11.38%) SharePoint
3 20 (5.42%) Exchange Server 2013
4 13 (3.52%) Exchange Server 2007
4 13 (3.52%) Exchange Server 2010
5 4 (1.08%) IIS
5 4 (1.08%) Skype for Business
6 2 (0.54%) Exchange Server 2003
6 2 (0.54%) WordPress
Applications
1 57 (15.45%) Microsoft Office
2 5 (1.36%) Spreadsheet
3 4 (1.08%) Microsoft Project
4 3 (0.81%) Final Cut Pro
4 3 (0.81%) Pro Tools
Cloud Services
1 193 (52.30%) Microsoft 365
2 89 (24.12%) Azure
3 31 (8.40%) Entra ID
4 12 (3.25%) Google Workspace
5 9 (2.44%) AWS
6 6 (1.63%) OneDrive
7 5 (1.36%) Serverless
8 3 (0.81%) Mimecast
8 3 (0.81%) WhatsApp
9 1 (0.27%) Cloud Computing
9 1 (0.27%) IaaS
9 1 (0.27%) PaaS
9 1 (0.27%) SaaS
Communications & Networking
1 54 (14.63%) Firewall
2 26 (7.05%) DNS
3 18 (4.88%) Remote Desktop
4 17 (4.61%) Internet
5 16 (4.34%) LAN
5 16 (4.34%) Wi-Fi
6 15 (4.07%) WAN
7 14 (3.79%) Wireless
8 13 (3.52%) DHCP
9 12 (3.25%) VPN
10 9 (2.44%) VLAN
10 9 (2.44%) VoIP
11 8 (2.17%) TCP/IP
12 6 (1.63%) Network Security
13 4 (1.08%) SAN
13 4 (1.08%) Skype
14 3 (0.81%) Bluetooth
15 2 (0.54%) MPLS
15 2 (0.54%) PBX
15 2 (0.54%) WLAN
Database & Business Intelligence
1 18 (4.88%) SQL Server
2 12 (3.25%) Amazon RDS
3 8 (2.17%) MariaDB
3 8 (2.17%) MySQL
4 3 (0.81%) SQL Server Reporting Services
Development Applications
1 7 (1.90%) JIRA
General
1 124 (33.60%) Social Skills
2 22 (5.96%) Manufacturing
3 18 (4.88%) Analytical Skills
4 17 (4.61%) Finance
5 10 (2.71%) Inclusion and Diversity
6 7 (1.90%) Organisational Skills
7 6 (1.63%) Marketing
8 4 (1.08%) Documentation Skills
8 4 (1.08%) Retail
9 3 (0.81%) Public Sector
9 3 (0.81%) Telecoms
10 2 (0.54%) Agriculture
10 2 (0.54%) Automotive
11 1 (0.27%) Influencing Skills
Libraries, Frameworks & Software Standards
1 5 (1.36%) CSS
1 5 (1.36%) HTML
2 4 (1.08%) Cocoa
Miscellaneous
1 29 (7.86%) Self-Motivation
2 20 (5.42%) Driving Licence
3 15 (4.07%) iPad
4 10 (2.71%) Social Media
5 8 (2.17%) LIMS
5 8 (2.17%) NHS
6 7 (1.90%) Smartphone
7 6 (1.63%) Educational Technology
7 6 (1.63%) Management Information System
8 5 (1.36%) Public Cloud
9 4 (1.08%) Analytical Mindset
9 4 (1.08%) Life Science
10 3 (0.81%) Acoustics
10 3 (0.81%) Video\Live Streaming
11 2 (0.54%) CCTV
11 2 (0.54%) Digital Media
11 2 (0.54%) Handset
12 1 (0.27%) BYOD
12 1 (0.27%) Client/Server
12 1 (0.27%) Video Conferencing
Operating Systems
1 195 (52.85%) Windows
2 98 (26.56%) Windows Server
3 62 (16.80%) Windows 10
4 33 (8.94%) Linux
5 27 (7.32%) Windows Server 2016
6 21 (5.69%) Apple iOS
7 20 (5.42%) Mac OS
8 19 (5.15%) Windows 7
9 18 (4.88%) Windows Server 2019
10 17 (4.61%) Windows Server 2012
11 16 (4.34%) Windows 8
12 14 (3.79%) Android
13 13 (3.52%) Windows Server 2008
14 5 (1.36%) Mac OS X
15 3 (0.81%) Windows Server 2003
Processes & Methodologies
1 98 (26.56%) Customer Service
2 87 (23.58%) Problem-Solving
3 48 (13.01%) ITIL
4 20 (5.42%) Coaching
4 20 (5.42%) Incident Management
5 16 (4.34%) Project Delivery
6 15 (4.07%) Line Management
7 14 (3.79%) Cybersecurity
8 13 (3.52%) Collaborative Culture
8 13 (3.52%) Collaborative Working
9 12 (3.25%) Preventative Maintenance
9 12 (3.25%) Service Management
10 11 (2.98%) Mentoring
10 11 (2.98%) Migration
11 10 (2.71%) ERP
11 10 (2.71%) Server Management
11 10 (2.71%) Time Management
12 9 (2.44%) Information Governance
13 8 (2.17%) Project Planning
13 8 (2.17%) Service Delivery
Programming Languages
1 16 (4.34%) PowerShell
2 5 (1.36%) VB
3 4 (1.08%) SQL
Qualifications
1 28 (7.59%) Degree
2 18 (4.88%) Microsoft Certification
3 16 (4.34%) A+ Certification
4 9 (2.44%) ITIL Certification
4 9 (2.44%) Network+ Certification
5 8 (2.17%) CompTIA Security+
5 8 (2.17%) MCP
6 7 (1.90%) DBS Check
7 5 (1.36%) MCSA
8 4 (1.08%) CCNA
8 4 (1.08%) Cisco Certification
8 4 (1.08%) Computer Science Degree
9 2 (0.54%) ITIL Foundation Certificate
9 2 (0.54%) MCSE
9 2 (0.54%) Postgraduate
10 1 (0.27%) CCAA
10 1 (0.27%) Citrix Certification
10 1 (0.27%) HND
10 1 (0.27%) MCTS
10 1 (0.27%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 10 (2.71%) SLA
2 5 (1.36%) GDPR
3 3 (0.81%) ISO/IEC 27001
4 2 (0.54%) Cyber Essentials
5 1 (0.27%) Accessibility
5 1 (0.27%) ISO/IEC 20000
System Software
1 142 (38.48%) Active Directory
2 47 (12.74%) Hyper-V
3 43 (11.65%) VMware Infrastructure
4 29 (7.86%) Virtual Desktop
5 9 (2.44%) VMware ESXi
6 2 (0.54%) Firmware
6 2 (0.54%) Terminal Services
6 2 (0.54%) vSphere
Systems Management
1 23 (6.23%) Microsoft Intune
2 4 (1.08%) Jamf Pro
2 4 (1.08%) WhatsUp Gold
3 3 (0.81%) Microsoft Data Protection Manager
3 3 (0.81%) SCCM
3 3 (0.81%) SCDPM
4 2 (0.54%) Active Directory Federation Services
5 1 (0.27%) NetCrunch
Vendors
1 204 (55.28%) Microsoft
2 61 (16.53%) VMware
3 25 (6.78%) Google
4 23 (6.23%) Apple
5 20 (5.42%) Citrix
6 11 (2.98%) Veeam
7 8 (2.17%) Cisco
7 8 (2.17%) Sophos
8 7 (1.90%) Meraki
8 7 (1.90%) WatchGuard
9 5 (1.36%) Sage
10 4 (1.08%) Draytek
10 4 (1.08%) HP
10 4 (1.08%) Mitel
10 4 (1.08%) ServiceNow
11 3 (0.81%) Adobe
11 3 (0.81%) ConnectWise
12 2 (0.54%) Dell
12 2 (0.54%) SonicWALL
12 2 (0.54%) Symantec