Technical Support Jobs in Edinburgh

Technical Support
Scotland > Edinburgh

The median Technical Support salary in Edinburgh is £50,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 101 118 152
Rank change year-on-year +17 +34 -38
Permanent jobs requiring a Technical Support 5 14 9
As % of all permanent jobs advertised in Edinburgh 0.32% 0.78% 0.34%
As % of the Job Titles category 0.33% 0.82% 0.35%
Number of salaries quoted 1 11 5
10th Percentile - £30,500 -
25th Percentile - £30,875 £21,000
Median annual salary (50th Percentile) £50,000 £44,000 £47,500
Median % change year-on-year +13.64% -7.37% +49.61%
75th Percentile - £50,000 £48,750
90th Percentile - £51,250 -
Scotland median annual salary £30,000 £45,000 £21,000
% change year-on-year -33.33% +114.29% -30.00%

All Permanent IT Job Vacancies
Edinburgh

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Edinburgh. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Edinburgh with a recognized job title 1,527 1,708 2,580
% of permanent jobs with a recognized job title 96.22% 94.63% 97.84%
Number of salaries quoted 1,075 1,018 1,593
10th Percentile £32,600 £35,000 £33,488
25th Percentile £45,000 £43,750 £43,750
Median annual salary (50th Percentile) £60,000 £60,000 £55,000
Median % change year-on-year - +9.09% +10.00%
75th Percentile £71,250 £77,715 £70,000
90th Percentile £90,000 £87,419 £85,000
Scotland median annual salary £52,000 £55,000 £55,000
% change year-on-year -5.45% - +15.79%

Technical Support
Job Vacancy Trend in Edinburgh

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in Edinburgh.

Job vacancy trend for Technical Support in Edinburgh

Technical Support
Salary Trend in Edinburgh

3-month moving average salary quoted in jobs citing Technical Support in Edinburgh.

Salary trend for Technical Support in Edinburgh

Technical Support Skill Set
Top 28 Co-occurring Skills and Capabilities in Edinburgh

For the 6 months to 12 June 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Edinburgh region featuring Technical Support in the job title.

1 4 (80.00%) Billing
1 4 (80.00%) Disaster Recovery
1 4 (80.00%) Telecoms
1 4 (80.00%) Microsoft
1 4 (80.00%) Active Directory
1 4 (80.00%) SharePoint
1 4 (80.00%) Microsoft Exchange
1 4 (80.00%) WAN
1 4 (80.00%) Windows
1 4 (80.00%) SLA
1 4 (80.00%) Azure
1 4 (80.00%) Microsoft 365
1 4 (80.00%) Microsoft Intune
1 4 (80.00%) Cybersecurity
1 4 (80.00%) OneDrive
1 4 (80.00%) Entra ID
1 4 (80.00%) Windows 10
1 4 (80.00%) Windows Server
1 4 (80.00%) ConnectWise
2 1 (20.00%) Organisational Skills
2 1 (20.00%) Social Skills
2 1 (20.00%) Presentation Skills
2 1 (20.00%) Inclusion and Diversity
2 1 (20.00%) Cisco
2 1 (20.00%) Linux
2 1 (20.00%) TCP/IP
2 1 (20.00%) Juniper
2 1 (20.00%) Network Design

Technical Support Skill Set
Co-occurring Skills and Capabilities in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (80.00%) Microsoft Exchange
1 4 (80.00%) SharePoint
Cloud Services
1 4 (80.00%) Azure
1 4 (80.00%) Entra ID
1 4 (80.00%) Microsoft 365
1 4 (80.00%) OneDrive
Communications & Networking
1 4 (80.00%) WAN
2 1 (20.00%) TCP/IP
General
1 4 (80.00%) Billing
1 4 (80.00%) Telecoms
2 1 (20.00%) Inclusion and Diversity
2 1 (20.00%) Organisational Skills
2 1 (20.00%) Presentation Skills
2 1 (20.00%) Social Skills
Operating Systems
1 4 (80.00%) Windows
1 4 (80.00%) Windows 10
1 4 (80.00%) Windows Server
2 1 (20.00%) Linux
Processes & Methodologies
1 4 (80.00%) Cybersecurity
1 4 (80.00%) Disaster Recovery
2 1 (20.00%) Network Design
Quality Assurance & Compliance
1 4 (80.00%) SLA
System Software
1 4 (80.00%) Active Directory
Systems Management
1 4 (80.00%) Microsoft Intune
Vendors
1 4 (80.00%) ConnectWise
1 4 (80.00%) Microsoft
2 1 (20.00%) Cisco
2 1 (20.00%) Juniper