3rd Line Support Analyst Jobs in England

Third Line Support Analyst
UK > England

The median Third Line Support Analyst salary in England is £50,000 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 843 869 1126
Rank change year-on-year +26 +257 -270
Permanent jobs requiring a 3rd Line Support Analyst 22 32 63
As % of all permanent jobs advertised in England 0.024% 0.038% 0.045%
As % of the Job Titles category 0.026% 0.042% 0.046%
Number of salaries quoted 16 32 60
10th Percentile £35,375 £35,750 £35,450
25th Percentile £35,750 £37,500 £45,313
Median annual salary (50th Percentile) £50,000 £43,750 £55,000
Median % change year-on-year +14.29% -20.45% +28.65%
75th Percentile £53,299 £63,438 £57,500
90th Percentile £74,125 £84,125 £57,750
UK median annual salary £50,000 £45,000 £55,000
% change year-on-year +11.11% -18.18% +37.50%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 86,182 76,808 135,607
% of permanent jobs with a recognized job title 94.72% 91.28% 96.02%
Number of salaries quoted 63,611 49,955 75,079
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,331 £60,000
Median % change year-on-year -12.98% +0.55% +9.09%
75th Percentile £71,082 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

3rd Line Support Analyst
Job Vacancy Trend in England

Job postings that featured 3rd Line Support Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for 3rd Line Support Analyst in England

3rd Line Support Analyst
Salary Trend in England

3-month moving average salary quoted in jobs citing 3rd Line Support Analyst in England.

Salary trend for 3rd Line Support Analyst in England

3rd Line Support Analyst
Salary Histogram in England

Salary distribution for jobs citing 3rd Line Support Analyst in England over the 6 months to 1 June 2024.

Salary histogram for 3rd Line Support Analyst in England

3rd Line Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the England region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +114 12 £54,296 -21.02%
Midlands -10 7 £50,000 +36.99%
West Midlands - 6 £50,000 -
South East - 2 £35,750 -
Yorkshire +57 1 £47,500 +5.56%
North of England +21 1 £47,500 +11.76%
East Midlands -21 1 £37,500 +2.74%
3rd Line Support Analyst
UK

3rd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 1 June 2024, 3rd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring 3rd Line Support Analyst in the job title.

1 15 (68.18%) Windows
2 14 (63.64%) Microsoft Exchange
3 13 (59.09%) DNS
3 13 (59.09%) Firewall
4 12 (54.55%) Microsoft
4 12 (54.55%) PowerShell
4 12 (54.55%) Azure
5 11 (50.00%) Microsoft 365
5 11 (50.00%) Active Directory
5 11 (50.00%) Linux
6 10 (45.45%) SQL
6 10 (45.45%) ITIL
7 9 (40.91%) DHCP
8 8 (36.36%) Unix
8 8 (36.36%) SQL Server
9 7 (31.82%) JavaScript
9 7 (31.82%) Perl
9 7 (31.82%) Solaris
9 7 (31.82%) Python
9 7 (31.82%) Oracle
9 7 (31.82%) TCP/IP
9 7 (31.82%) Fidessa
9 7 (31.82%) Red Hat
9 7 (31.82%) Reuters
9 7 (31.82%) Bloomberg
9 7 (31.82%) CQG
9 7 (31.82%) Finance
9 7 (31.82%) VMware
9 7 (31.82%) Trayport
9 7 (31.82%) Windows Server

3rd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (63.64%) Microsoft Exchange
2 2 (9.09%) SharePoint
3 1 (4.55%) IIS
Applications
1 1 (4.55%) Microsoft Excel
1 1 (4.55%) Microsoft Office
Business Applications
1 7 (31.82%) Fidessa
2 1 (4.55%) Dynamics CRM
Cloud Services
1 12 (54.55%) Azure
2 11 (50.00%) Microsoft 365
3 3 (13.64%) Azure Sentinel
4 2 (9.09%) Entra ID
4 2 (9.09%) SaaS
5 1 (4.55%) GCP
5 1 (4.55%) IaaS
5 1 (4.55%) PaaS
Communications & Networking
1 13 (59.09%) DNS
1 13 (59.09%) Firewall
2 9 (40.91%) DHCP
3 7 (31.82%) FIX Connectivity
3 7 (31.82%) TCP/IP
4 3 (13.64%) SD-WAN
4 3 (13.64%) WAN
5 1 (4.55%) Cisco IOS
5 1 (4.55%) ISDN
5 1 (4.55%) SAN
5 1 (4.55%) VLAN
5 1 (4.55%) VoIP
5 1 (4.55%) Wireless
Database & Business Intelligence
1 8 (36.36%) SQL Server
2 1 (4.55%) Amazon RDS
2 1 (4.55%) SQL Server Integration Services
General
1 7 (31.82%) Banking
1 7 (31.82%) Finance
2 1 (4.55%) Public Sector
Libraries, Frameworks & Software Standards
1 7 (31.82%) FIX Protocol
2 1 (4.55%) SAML
Miscellaneous
1 7 (31.82%) Eurex
2 3 (13.64%) Video Conferencing
3 1 (4.55%) Clustering
3 1 (4.55%) Enterprise Software
3 1 (4.55%) Housing Association
3 1 (4.55%) Hybrid Cloud
3 1 (4.55%) Linux Command Line
3 1 (4.55%) Management Information System
3 1 (4.55%) Onboarding
Operating Systems
1 15 (68.18%) Windows
2 11 (50.00%) Linux
3 8 (36.36%) Unix
4 7 (31.82%) CentOS
4 7 (31.82%) Solaris
4 7 (31.82%) Ubuntu
4 7 (31.82%) Windows Server
5 4 (18.18%) Windows 10
6 3 (13.64%) Windows Server 2016
6 3 (13.64%) Windows Server 2019
7 1 (4.55%) Mac OS
7 1 (4.55%) VMS
Processes & Methodologies
1 10 (45.45%) ITIL
2 7 (31.82%) Client Onboarding
3 5 (22.73%) Change Management
4 4 (18.18%) Service Management
5 3 (13.64%) SIEM
6 2 (9.09%) Problem-Solving
7 1 (4.55%) Change Advisory Board
7 1 (4.55%) Continuous Improvement
7 1 (4.55%) Cybersecurity
7 1 (4.55%) Incident Response
7 1 (4.55%) Infrastructure Engineering
7 1 (4.55%) Inventory Management
7 1 (4.55%) Knowledge Transfer
7 1 (4.55%) Mentoring
7 1 (4.55%) Requirements Gathering
7 1 (4.55%) Risk Register
7 1 (4.55%) Root Cause Analysis
7 1 (4.55%) Security Hardening
7 1 (4.55%) Task Automation
7 1 (4.55%) Technical Leadership
Programming Languages
1 12 (54.55%) PowerShell
2 10 (45.45%) SQL
3 7 (31.82%) Bash
3 7 (31.82%) JavaScript
3 7 (31.82%) Perl
3 7 (31.82%) Python
3 7 (31.82%) Ruby
4 1 (4.55%) PL/SQL
4 1 (4.55%) T-SQL
Qualifications
1 2 (9.09%) Degree
2 1 (4.55%) CCA
2 1 (4.55%) CCNA
2 1 (4.55%) Cisco Certification
2 1 (4.55%) Citrix Certification
2 1 (4.55%) ITIL Certification
2 1 (4.55%) MCSE
2 1 (4.55%) Microsoft Certification
2 1 (4.55%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (4.55%) Cyber Essentials
1 1 (4.55%) Cyber Essentials PLUS
1 1 (4.55%) ISO/IEC 27001
System Software
1 11 (50.00%) Active Directory
2 7 (31.82%) VMware Infrastructure
3 4 (18.18%) Hyper-V
4 1 (4.55%) Virtual Machines
Systems Management
1 6 (27.27%) Microsoft Intune
2 3 (13.64%) ZENworks
3 1 (4.55%) Jamf Pro
3 1 (4.55%) Single Sign-On
Vendors
1 12 (54.55%) Microsoft
2 7 (31.82%) Bloomberg
2 7 (31.82%) CQG
2 7 (31.82%) ION Trading
2 7 (31.82%) Oracle
2 7 (31.82%) Patsystems
2 7 (31.82%) Red Hat
2 7 (31.82%) Reuters
2 7 (31.82%) Trayport
2 7 (31.82%) VMware
3 2 (9.09%) Cisco
3 2 (9.09%) Datto
3 2 (9.09%) HP
3 2 (9.09%) Veeam
4 1 (4.55%) Apple
4 1 (4.55%) Citrix
4 1 (4.55%) Darktrace
4 1 (4.55%) Dell
4 1 (4.55%) Google
4 1 (4.55%) SonicWALL