Customer Engagement Jobs in England

Customer Engagement
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 457 324 484
Rank change year-on-year -133 +160 +38
Permanent jobs citing Customer Engagement 429 883 1,026
As % of all permanent jobs advertised in England 0.48% 1.02% 0.73%
As % of the Processes & Methodologies category 0.57% 1.07% 0.76%
Number of salaries quoted 283 349 365
10th Percentile £28,650 £36,250 £37,500
25th Percentile £40,625 £52,500 £47,500
Median annual salary (50th Percentile) £57,500 £67,500 £60,000
Median % change year-on-year -14.81% +12.50% -
75th Percentile £82,000 £88,750 £81,250
90th Percentile £105,000 £97,500 £95,000
UK median annual salary £57,500 £69,250 £62,500
% change year-on-year -16.97% +10.80% +4.17%

All Process and Methodology Skills
England

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 74,781 82,738 134,313
As % of all permanent jobs advertised in England 84.16% 95.57% 95.95%
Number of salaries quoted 54,521 49,312 73,714
10th Percentile £29,000 £34,329 £33,500
25th Percentile £40,000 £46,000 £44,000
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £72,500 £82,500 £80,000
90th Percentile £93,750 £102,500 £97,500
UK median annual salary £55,000 £61,000 £60,000
% change year-on-year -9.84% +1.67% +9.09%

Customer Engagement
Job Vacancy Trend in England

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in England.

Job vacancy trend for Customer Engagement in England

Customer Engagement
Salary Trend in England

3-month moving average salary quoted in jobs citing Customer Engagement in England.

Salary trend for Customer Engagement in England

Customer Engagement
Salary Histogram in England

Salary distribution for jobs citing Customer Engagement in England over the 6 months to 28 May 2024.

Salary histogram for Customer Engagement in England

Customer Engagement
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the England region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +13 134 £79,000 -1.25% 81
North of England -142 74 £40,000 -5.88% 29
East of England +29 65 £45,000 -18.18% 18
Midlands +7 60 £57,500 -14.81% 31
North West -17 57 £40,000 -21.18% 18
South West -7 56 £37,500 -31.82% 15
West Midlands +27 40 £57,500 -14.81% 20
South East -70 38 £61,700 -6.87% 47
East Midlands -20 20 £47,500 +18.75% 11
North East 0 10 £42,500 +102.38% 5
Yorkshire -122 7 £91,250 +114.71% 6
Customer Engagement
UK

Customer Engagement
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (4.20%) SharePoint
2 11 (2.56%) CMS
3 9 (2.10%) Microsoft Exchange
4 5 (1.17%) Confluence
5 4 (0.93%) Apache
5 4 (0.93%) Apache Spark
5 4 (0.93%) IIS
6 3 (0.70%) SAS
6 3 (0.70%) Umbraco
Applications
1 18 (4.20%) Microsoft Office
2 12 (2.80%) Microsoft Project
3 10 (2.33%) Microsoft Excel
4 7 (1.63%) Microsoft PowerPoint
4 7 (1.63%) MS Visio
5 1 (0.23%) Acrobat
5 1 (0.23%) Chatbot
Business Applications
1 60 (13.99%) Dynamics CRM
2 9 (2.10%) SAP SCM
3 6 (1.40%) Dynamics NAV
4 5 (1.17%) SAP EWM
5 4 (0.93%) MIS ActiveH
5 4 (0.93%) Remedy ITSM
5 4 (0.93%) SAP S/4HANA
6 3 (0.70%) SAP SD
7 2 (0.47%) NetSuite
7 2 (0.47%) Salesforce CRM
7 2 (0.47%) SAP CRM
7 2 (0.47%) SAP CX
7 2 (0.47%) SAP GTS
7 2 (0.47%) SAP WM
8 1 (0.23%) BusinessWorks
8 1 (0.23%) Exchequer
8 1 (0.23%) Maximo
8 1 (0.23%) Oracle EBS
8 1 (0.23%) Shopify
Cloud Services
1 83 (19.35%) Power Platform
2 66 (15.38%) Dynamics 365
3 53 (12.35%) Power Automate
4 44 (10.26%) Azure
5 42 (9.79%) PowerApps
6 31 (7.23%) Microsoft 365
7 26 (6.06%) SaaS
8 16 (3.73%) Serverless
9 13 (3.03%) Azure Logic Apps
10 11 (2.56%) AWS
11 7 (1.63%) Azure Functions
11 7 (1.63%) Azure Service Bus
12 6 (1.40%) Azure Data Factory
12 6 (1.40%) Azure DevOps
12 6 (1.40%) Azure Synapse Analytics
13 5 (1.17%) Azure WebJobs
14 4 (0.93%) Lucidchart
14 4 (0.93%) PaaS
15 3 (0.70%) OneDrive
16 2 (0.47%) AWS CloudFormation
Communications & Networking
1 62 (14.45%) WAN
2 58 (13.52%) SD-WAN
3 27 (6.29%) Cisco Firepower
4 18 (4.20%) 5G
5 5 (1.17%) TCP/IP
6 4 (0.93%) LAN
6 4 (0.93%) SSL
6 4 (0.93%) VPN
6 4 (0.93%) Wireless
7 3 (0.70%) DHCP
7 3 (0.70%) DNS
8 2 (0.47%) Broadband
8 2 (0.47%) Internet
8 2 (0.47%) LTE
8 2 (0.47%) PBX
8 2 (0.47%) Radio Access Network
8 2 (0.47%) VoIP
9 1 (0.23%) Firewall
9 1 (0.23%) VLAN
Database & Business Intelligence
1 49 (11.42%) Power BI
2 12 (2.80%) SQL Server
3 7 (1.63%) SQL Server Integration Services
4 6 (1.40%) Azure SQL Database
4 6 (1.40%) Data Lake
4 6 (1.40%) Power Query
4 6 (1.40%) SQL Server Analysis Services
4 6 (1.40%) SQL Server Reporting Services
4 6 (1.40%) Tableau
5 4 (0.93%) Big Data
5 4 (0.93%) GIS
6 1 (0.23%) BigQuery
6 1 (0.23%) Data Warehouse
6 1 (0.23%) DB2
6 1 (0.23%) Electronic Patient Records
6 1 (0.23%) Looker
Development Applications
1 7 (1.63%) JIRA
2 6 (1.40%) SQL Server Management Studio (SSMS)
3 3 (0.70%) Git
3 3 (0.70%) Visual Studio
4 2 (0.47%) Rational DOORS
5 1 (0.23%) Jenkins
General
1 151 (35.20%) Social Skills
2 67 (15.62%) Finance
3 63 (14.69%) Marketing
4 53 (12.35%) Presentation Skills
5 51 (11.89%) Analytical Skills
6 33 (7.69%) Retail
7 30 (6.99%) Automotive
8 23 (5.36%) Public Sector
9 21 (4.90%) Inclusion and Diversity
10 12 (2.80%) Organisational Skills
11 10 (2.33%) French Language
11 10 (2.33%) Influencing Skills
12 9 (2.10%) German Language
13 8 (1.86%) Local Government
13 8 (1.86%) Telecoms
14 7 (1.63%) Manufacturing
15 6 (1.40%) Documentation Skills
16 4 (0.93%) Aerospace
16 4 (0.93%) Legal
16 4 (0.93%) Publishing
Job Titles
1 91 (21.21%) Senior
2 82 (19.11%) Architect
3 80 (18.65%) Consultant
4 45 (10.49%) Developer
5 43 (10.02%) Lead
5 43 (10.02%) Senior Architect
6 42 (9.79%) Cisco Architect
6 42 (9.79%) Senior Cisco Architect
7 35 (8.16%) Analyst
8 31 (7.23%) Solutions Architect
9 27 (6.29%) Cisco Security Architect
9 27 (6.29%) Security Architect
9 27 (6.29%) Senior Security Architect
10 20 (4.66%) Project Manager
11 18 (4.20%) Dynamics 365 Consultant
12 17 (3.96%) SAP Consultant
13 16 (3.73%) GNSS Engineer
13 16 (3.73%) Lead Consultant
13 16 (3.73%) RF Engineer
13 16 (3.73%) Technical Architect
Libraries, Frameworks & Software Standards
1 15 (3.50%) .NET
2 14 (3.26%) REST
3 12 (2.80%) CSS
3 12 (2.80%) HTML
4 6 (1.40%) SOAP
4 6 (1.40%) Web Services
5 5 (1.17%) .NET Core
5 5 (1.17%) XML
6 4 (0.93%) Ajax
6 4 (0.93%) HTML5 Canvas
6 4 (0.93%) LDAP
6 4 (0.93%) PySpark
7 3 (0.70%) ASP.NET Web API
7 3 (0.70%) jQuery
7 3 (0.70%) Node.js
7 3 (0.70%) Razor View Engine
7 3 (0.70%) React
7 3 (0.70%) Twitter Bootstrap
7 3 (0.70%) WCF
8 2 (0.47%) SciPy
Miscellaneous
1 51 (11.89%) Data Centre
2 23 (5.36%) IoT
3 18 (4.20%) Blog
3 18 (4.20%) Client/Server
3 18 (4.20%) Raspberry Pi
4 14 (3.26%) Virtual Team
5 13 (3.03%) Product Ownership
6 12 (2.80%) Low-Code
6 12 (2.80%) Self-Motivation
7 10 (2.33%) AS400
7 10 (2.33%) iSeries
8 9 (2.10%) Digital Signage
8 9 (2.10%) Onboarding
9 8 (1.86%) GNSS
9 8 (1.86%) Reinsurance
10 6 (1.40%) CMDB
10 6 (1.40%) Public Cloud
11 5 (1.17%) Management Information System
12 4 (0.93%) Enterprise Software
12 4 (0.93%) Freedom of Information
Operating Systems
1 32 (7.46%) Android
2 22 (5.13%) Linux
3 21 (4.90%) Apple iOS
4 18 (4.20%) Windows
5 11 (2.56%) Windows 10
6 1 (0.23%) Mac OS
6 1 (0.23%) Windows Server
6 1 (0.23%) Windows Server 2019
Processes & Methodologies
1 100 (23.31%) Presales
2 86 (20.05%) Problem-Solving
3 85 (19.81%) CRM
4 82 (19.11%) Project Delivery
5 72 (16.78%) Analytics
6 70 (16.32%) Agile
7 61 (14.22%) Time Management
8 52 (12.12%) Business Intelligence
8 52 (12.12%) Customer Service
8 52 (12.12%) Cybersecurity
9 50 (11.66%) Project Management
10 48 (11.19%) Software Licensing
11 39 (9.09%) Mentoring
12 34 (7.93%) Customer Requirements
12 34 (7.93%) Decision-Making
13 32 (7.46%) Roadmaps
14 31 (7.23%) Artificial Intelligence
15 30 (6.99%) Business Development
16 28 (6.53%) Coaching
16 28 (6.53%) DevOps
Programming Languages
1 30 (6.99%) JavaScript
2 28 (6.53%) SQL
3 23 (5.36%) Python
4 14 (3.26%) C
4 14 (3.26%) C#
4 14 (3.26%) R
5 8 (1.86%) C++
6 3 (0.70%) Go
6 3 (0.70%) Ruby
7 2 (0.47%) Apex Code
7 2 (0.47%) Java
7 2 (0.47%) PHP
8 1 (0.23%) PowerShell
Qualifications
1 111 (25.87%) Degree
2 53 (12.35%) Security Cleared
3 44 (10.26%) CCNP
3 44 (10.26%) Cisco Certification
4 42 (9.79%) CCNA
5 29 (6.76%) SC Cleared
6 16 (3.73%) CISA
6 16 (3.73%) CISM
7 15 (3.50%) CRISC
7 15 (3.50%) Microsoft Certification
8 12 (2.80%) Azure Certification
9 9 (2.10%) Computer Science Degree
10 7 (1.63%) Master's Degree
10 7 (1.63%) PRINCE2 Practitioner
11 6 (1.40%) PhD
12 4 (0.93%) DBS Check
12 4 (0.93%) DV Cleared
12 4 (0.93%) Six Sigma Green Belt
13 2 (0.47%) HND
13 2 (0.47%) PMP
Quality Assurance & Compliance
1 21 (4.90%) ISO/IEC 27001
2 17 (3.96%) GRC
3 16 (3.73%) GDPR
4 13 (3.03%) QA
5 7 (1.63%) SLA
6 6 (1.40%) Cyber Essentials
7 5 (1.17%) ISO 9001
8 4 (0.93%) Cyber Essentials PLUS
8 4 (0.93%) PMO
9 3 (0.70%) Data Quality
9 3 (0.70%) SOC 2
10 2 (0.47%) Actionable Recommendations
11 1 (0.23%) Accessibility
11 1 (0.23%) NCSC
System Software
1 10 (2.33%) Active Directory
2 2 (0.47%) Docker
2 2 (0.47%) VMware Infrastructure
3 1 (0.23%) Hyper-V
Systems Management
1 27 (6.29%) Stealthwatch
2 15 (3.50%) CASB
3 4 (0.93%) HP UCMDB
4 3 (0.70%) Active Directory Federation Services
5 2 (0.47%) Terraform
6 1 (0.23%) Computer Emergency Response Teams
6 1 (0.23%) Kubernetes
Vendors
1 163 (38.00%) Microsoft
2 54 (12.59%) Adobe
3 50 (11.66%) Apple
4 44 (10.26%) Cisco
5 42 (9.79%) Meraki
6 30 (6.99%) SAP
7 22 (5.13%) Salesforce
8 13 (3.03%) IBM
9 11 (2.56%) ServiceNow
10 7 (1.63%) Computacenter
11 5 (1.17%) Databricks
11 5 (1.17%) Google
12 4 (0.93%) ANSYS
12 4 (0.93%) BMC
12 4 (0.93%) Ericsson
12 4 (0.93%) HP
12 4 (0.93%) Marketo
12 4 (0.93%) Remedy
13 3 (0.70%) Oracle
13 3 (0.70%) VMware