Customer-Centric
UK > England
The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 18 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 18 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 359 | 257 | 265 |
| Rank change year-on-year | -102 | +8 | +152 |
| Permanent jobs citing Customer-Centricity | 619 | 1,260 | 2,089 |
| As % of all permanent jobs advertised in England | 0.72% | 1.43% | 1.54% |
| As % of the Processes & Methodologies category | 0.84% | 1.49% | 1.61% |
| Number of salaries quoted | 416 | 524 | 592 |
| 10th Percentile | £26,500 | £35,000 | £32,000 |
| 25th Percentile | £35,000 | £50,875 | £46,250 |
| Median annual salary (50th Percentile) | £46,958 | £70,000 | £67,500 |
| Median % change year-on-year | -32.92% | +3.70% | +22.73% |
| 75th Percentile | £67,500 | £72,500 | £85,000 |
| 90th Percentile | £91,250 | £90,000 | £95,000 |
| UK median annual salary | £47,500 | £70,000 | £64,875 |
| % change year-on-year | -32.14% | +7.90% | +17.95% |
All Process and Methodology Skills
England
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.
| Permanent vacancies with a requirement for process or methodology skills | 73,598 | 84,339 | 129,671 |
| As % of all permanent jobs advertised in England | 85.11% | 95.60% | 95.82% |
| Number of salaries quoted | 53,968 | 50,108 | 73,057 |
| 10th Percentile | £29,000 | £34,324 | £33,500 |
| 25th Percentile | £40,000 | £46,000 | £44,000 |
| Median annual salary (50th Percentile) | £55,000 | £62,500 | £60,000 |
| Median % change year-on-year | -12.00% | +4.17% | +9.09% |
| 75th Percentile | £73,250 | £82,500 | £80,000 |
| 90th Percentile | £93,750 | £102,500 | £97,500 |
| UK median annual salary | £55,000 | £61,180 | £60,000 |
| % change year-on-year | -10.10% | +1.97% | +9.09% |
Customer-Centricity
Job Vacancy Trend in England
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in England.
Customer-Centricity
Salary Trend in England
3-month moving average salary quoted in jobs citing Customer-Centricity in England.
Customer-Centricity
Salary Histogram in England
Salary distribution for jobs citing Customer-Centricity in England over the 6 months to 18 May 2024.
Customer-Centricity
Job Locations in England
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the England region over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| London | -37 | 188 | £72,500 | +3.57% | 104 |
| South East | -68 | 134 | £42,500 | -34.62% | 59 |
| North of England | -88 | 93 | £42,500 | -39.29% | 56 |
| Midlands | -15 | 83 | £45,000 | -35.71% | 27 |
| South West | -39 | 80 | £46,958 | -32.92% | 22 |
| North West | -21 | 54 | £35,000 | -50.00% | 28 |
| West Midlands | -4 | 47 | £65,000 | -7.14% | 16 |
| East of England | -50 | 39 | £33,250 | -52.90% | 18 |
| East Midlands | 0 | 36 | £31,000 | -55.71% | 11 |
| Yorkshire | -35 | 36 | £51,250 | -26.79% | 19 |
| North East | -23 | 3 | £37,500 | -46.43% | 9 |
| Customer-Centricity UK |
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Customer-Centricity
Co-occurring Skills and Capabilities in England by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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