Desktop Support Jobs in England

Desktop Support
UK > England

The median Desktop Support salary in England is £32,500 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 573 530 683
Rank change year-on-year -43 +153 -20
Permanent jobs requiring a Desktop Support 272 448 541
As % of all permanent jobs advertised in England 0.31% 0.51% 0.39%
As % of the Job Titles category 0.33% 0.55% 0.41%
Number of salaries quoted 234 375 443
10th Percentile £25,760 £25,000 £24,750
25th Percentile £28,000 £26,250 £27,500
Median annual salary (50th Percentile) £32,500 £32,000 £33,000
Median % change year-on-year +1.56% -3.03% +1.54%
75th Percentile £41,125 £38,000 £42,875
90th Percentile £52,500 £50,000 £55,000
UK median annual salary £32,500 £31,817 £33,000
% change year-on-year +2.15% -3.59% +1.54%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 81,786 81,001 131,568
% of permanent jobs with a recognized job title 94.57% 91.55% 96.04%
Number of salaries quoted 60,839 51,644 75,317
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,000 £60,800 £60,000
Median % change year-on-year -12.83% +1.33% +9.09%
75th Percentile £71,250 £82,500 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Desktop Support
Job Vacancy Trend in England

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Desktop Support in England

Desktop Support
Salary Trend in England

3-month moving average salary quoted in jobs citing Desktop Support in England.

Salary trend for Desktop Support in England

Desktop Support
Salary Histogram in England

Salary distribution for jobs citing Desktop Support in England over the 6 months to 20 May 2024.

Salary histogram for Desktop Support in England

Desktop Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the England region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +21 109 £41,500 +9.21% 27
South East -17 44 £30,000 +2.04% 8
South West -40 43 £29,440 +7.05% 10
North of England +12 30 £29,000 +12.23% 6
Midlands +1 28 £31,000 +13.76% 8
North West -17 23 £27,000 +4.49% 1
East of England -11 18 £24,240 -11.85% 8
East Midlands -8 17 £31,000 +8.77% 4
West Midlands +11 11 £29,750 +12.26% 4
Yorkshire +79 7 £32,500 +25.00% 2
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 20 May 2024, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Desktop Support in the job title.

1 197 (72.43%) Windows
2 181 (66.54%) Microsoft
3 163 (59.93%) Active Directory
4 129 (47.43%) Microsoft 365
5 109 (40.07%) Microsoft Office
6 108 (39.71%) Social Skills
7 88 (32.35%) Windows 10
8 71 (26.10%) Finance
9 68 (25.00%) Customer Service
10 63 (23.16%) Problem-Solving
11 59 (21.69%) ITIL
12 55 (20.22%) SCCM
13 53 (19.49%) Azure
14 52 (19.12%) Microsoft Exchange
15 50 (18.38%) Degree
16 49 (18.01%) Microsoft Intune
17 48 (17.65%) Security Cleared
18 44 (16.18%) Driving Licence
19 38 (13.97%) Entra ID
20 36 (13.24%) Asset Management
21 33 (12.13%) Smartphone
21 33 (12.13%) ServiceNow
21 33 (12.13%) Microsoft Certification
22 32 (11.76%) Break/Fix
23 31 (11.40%) Mac OS
24 30 (11.03%) Windows 7
24 30 (11.03%) DNS
25 29 (10.66%) Onboarding
26 26 (9.56%) Organisational Skills
26 26 (9.56%) SLA

Desktop Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 52 (19.12%) Microsoft Exchange
2 14 (5.15%) SharePoint
3 6 (2.21%) Skype for Business
4 2 (0.74%) Exchange Server 2010
5 1 (0.37%) CMS
Applications
1 109 (40.07%) Microsoft Office
2 18 (6.62%) Microsoft Excel
3 16 (5.88%) Microsoft PowerPoint
Business Applications
1 4 (1.47%) Eikon
Cloud Services
1 129 (47.43%) Microsoft 365
2 53 (19.49%) Azure
3 38 (13.97%) Entra ID
4 18 (6.62%) OneDrive
5 8 (2.94%) Mimecast
6 7 (2.57%) WhatsApp
7 4 (1.47%) AWS
8 2 (0.74%) Slack
9 1 (0.37%) GCP
9 1 (0.37%) PaaS
9 1 (0.37%) SaaS
Communications & Networking
1 30 (11.03%) DNS
2 23 (8.46%) Network Security
3 20 (7.35%) Remote Desktop
4 18 (6.62%) Wi-Fi
5 15 (5.51%) LAN
6 12 (4.41%) DHCP
7 11 (4.04%) TCP/IP
8 10 (3.68%) Firewall
8 10 (3.68%) Skype
9 8 (2.94%) VPN
10 6 (2.21%) Cisco IOS
11 4 (1.47%) VoIP
11 4 (1.47%) WAN
12 3 (1.10%) Internet
12 3 (1.10%) Telepresence
13 2 (0.74%) WebEx
13 2 (0.74%) Wireless
14 1 (0.37%) Intranet
14 1 (0.37%) PSTN
14 1 (0.37%) SAN
Development Applications
1 2 (0.74%) JIRA
2 1 (0.37%) MSI
General
1 108 (39.71%) Social Skills
2 71 (26.10%) Finance
3 26 (9.56%) Organisational Skills
4 14 (5.15%) Banking
5 13 (4.78%) Legal
6 12 (4.41%) Analytical Skills
6 12 (4.41%) Automotive
6 12 (4.41%) Inclusion and Diversity
7 10 (3.68%) Law
8 8 (2.94%) Retail
9 6 (2.21%) Telecoms
10 4 (1.47%) Front Office
11 3 (1.10%) Multimedia
11 3 (1.10%) Pharmaceutical
12 2 (0.74%) Billing
12 2 (0.74%) Financial Institution
12 2 (0.74%) Games
12 2 (0.74%) Local Government
12 2 (0.74%) Manufacturing
12 2 (0.74%) Public Sector
Miscellaneous
1 44 (16.18%) Driving Licence
2 33 (12.13%) Smartphone
3 29 (10.66%) Onboarding
4 20 (7.35%) Video Conferencing
5 19 (6.99%) iPhone
6 9 (3.31%) Blackberry
6 9 (3.31%) iPad
7 6 (2.21%) Self-Motivation
8 5 (1.84%) BYOD
9 3 (1.10%) Hedge funds
9 3 (1.10%) Management Information System
9 3 (1.10%) Team-Oriented Environment
10 2 (0.74%) CMDB
10 2 (0.74%) Data Centre
10 2 (0.74%) Fat Client
10 2 (0.74%) Mobile App
10 2 (0.74%) Thin Client
11 1 (0.37%) Derivative
11 1 (0.37%) EPoS
11 1 (0.37%) Virtual Team
Operating Systems
1 197 (72.43%) Windows
2 88 (32.35%) Windows 10
3 31 (11.40%) Mac OS
4 30 (11.03%) Windows 7
5 21 (7.72%) Android
6 16 (5.88%) Windows Server
7 8 (2.94%) Apple iOS
8 6 (2.21%) Mac OS X
9 5 (1.84%) Windows Server 2008
10 3 (1.10%) Windows XP
11 1 (0.37%) Linux
11 1 (0.37%) Windows Server 2012
Processes & Methodologies
1 68 (25.00%) Customer Service
2 63 (23.16%) Problem-Solving
3 59 (21.69%) ITIL
4 36 (13.24%) Asset Management
5 32 (11.76%) Break/Fix
6 26 (9.56%) Computer Science
7 25 (9.19%) ITSM
8 21 (7.72%) Service Delivery
9 17 (6.25%) Software Deployment
9 17 (6.25%) Time Management
10 16 (5.88%) Mobile Device Management
10 16 (5.88%) Ticket Management
11 14 (5.15%) Proactive Maintenance
12 13 (4.78%) Service Management
13 10 (3.68%) Continuous Improvement
14 9 (3.31%) Incident Management
15 8 (2.94%) Customer Requirements
15 8 (2.94%) Software Testing
15 8 (2.94%) Stakeholder Management
16 7 (2.57%) Root Cause Analysis
Programming Languages
1 13 (4.78%) PowerShell
2 1 (0.37%) Python
2 1 (0.37%) SQL
Qualifications
1 50 (18.38%) Degree
2 48 (17.65%) Security Cleared
3 33 (12.13%) Microsoft Certification
4 25 (9.19%) A+ Certification
5 24 (8.82%) Computer Science Degree
6 23 (8.46%) DBS Check
6 23 (8.46%) MCP
7 17 (6.25%) SC Cleared
8 16 (5.88%) DV Cleared
9 14 (5.15%) BPSS Clearance
10 9 (3.31%) ITIL Certification
11 4 (1.47%) Master's Degree
11 4 (1.47%) NVQ Level 3
12 3 (1.10%) ITIL Foundation Certificate
12 3 (1.10%) MBA
13 2 (0.74%) MCSE
14 1 (0.37%) AWS Certification
14 1 (0.37%) CCNA
14 1 (0.37%) Cisco Certification
Quality Assurance & Compliance
1 26 (9.56%) SLA
2 14 (5.15%) PCI DSS
3 5 (1.84%) GDPR
4 1 (0.37%) Accessibility
4 1 (0.37%) ISO/IEC 27001
System Software
1 163 (59.93%) Active Directory
2 14 (5.15%) KVM
3 11 (4.04%) VMware Infrastructure
4 10 (3.68%) Hyper-V
5 9 (3.31%) Firmware
6 4 (1.47%) vSphere
7 2 (0.74%) Terminal Services
7 2 (0.74%) Virtual Desktop
7 2 (0.74%) XenApp
8 1 (0.37%) VMware ESXi
8 1 (0.37%) XenDesktop
Systems Management
1 55 (20.22%) SCCM
2 49 (18.01%) Microsoft Intune
3 3 (1.10%) Jamf Pro
3 3 (1.10%) McAfee ePO
4 2 (0.74%) Cisco CUCM
4 2 (0.74%) Single Sign-On
5 1 (0.37%) Backup Exec
5 1 (0.37%) NetBackup
5 1 (0.37%) Norton AntiVirus
5 1 (0.37%) Symantec Enterprise Vault
5 1 (0.37%) vCenter Server
5 1 (0.37%) WSUS
Vendors
1 181 (66.54%) Microsoft
2 33 (12.13%) ServiceNow
3 25 (9.19%) Dell
4 14 (5.15%) Apple
4 14 (5.15%) Cisco
4 14 (5.15%) Citrix
4 14 (5.15%) VMware
5 13 (4.78%) McAfee
6 12 (4.41%) MobileIron
7 10 (3.68%) Bloomberg
7 10 (3.68%) HP
8 4 (1.47%) Acronis
8 4 (1.47%) Ivanti
8 4 (1.47%) Sage
8 4 (1.47%) Samsung
9 3 (1.10%) Polycom
10 2 (0.74%) iManage
10 2 (0.74%) Reuters
10 2 (0.74%) Symantec
10 2 (0.74%) Trayport