Desktop Support Jobs in England

Desktop Support
UK > England

The median Desktop Support salary in England is £32,500 per year according to job vacancies posted during the 6 months to 23 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 567 533 690
Rank change year-on-year -34 +157 -30
Permanent jobs requiring a Desktop Support 273 440 538
As % of all permanent jobs advertised in England 0.31% 0.50% 0.39%
As % of the Job Titles category 0.33% 0.55% 0.41%
Number of salaries quoted 235 370 438
10th Percentile £25,760 £25,000 £24,750
25th Percentile £28,000 £26,250 £27,500
Median annual salary (50th Percentile) £32,500 £31,500 £33,000
Median % change year-on-year +3.17% -4.55% +1.54%
75th Percentile £40,000 £38,000 £42,500
90th Percentile £51,900 £48,875 £55,000
UK median annual salary £32,500 £31,250 £32,500
% change year-on-year +4.00% -3.85% -

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 82,670 80,142 132,199
% of permanent jobs with a recognized job title 94.61% 91.50% 96.04%
Number of salaries quoted 61,486 50,956 74,862
10th Percentile £28,500 £32,750 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £52,550 £60,800 £60,000
Median % change year-on-year -13.57% +1.33% +9.09%
75th Percentile £71,250 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Desktop Support
Job Vacancy Trend in England

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Desktop Support in England

Desktop Support
Salary Trend in England

3-month moving average salary quoted in jobs citing Desktop Support in England.

Salary trend for Desktop Support in England

Desktop Support
Salary Histogram in England

Salary distribution for jobs citing Desktop Support in England over the 6 months to 23 May 2024.

Salary histogram for Desktop Support in England

Desktop Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the England region over the 6 months to 23 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +27 108 £41,500 +9.21% 21
South East -17 45 £30,000 +2.04% 4
South West -36 44 £29,440 +7.05% 10
North of England +15 29 £28,000 +8.36% 5
Midlands +3 28 £31,000 +15.89% 6
North West -15 22 £27,000 +4.49% 1
East of England -6 19 £24,240 -11.85% 7
East Midlands +6 17 £31,000 +8.77% 2
West Midlands +8 11 £29,750 +12.26% 4
Yorkshire +78 7 £32,500 +25.00% 2
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 23 May 2024, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Desktop Support in the job title.

1 196 (71.79%) Windows
2 179 (65.57%) Microsoft
3 162 (59.34%) Active Directory
4 127 (46.52%) Microsoft 365
5 108 (39.56%) Microsoft Office
6 107 (39.19%) Social Skills
7 87 (31.87%) Windows 10
8 70 (25.64%) Finance
9 68 (24.91%) Customer Service
10 63 (23.08%) Problem-Solving
11 58 (21.25%) ITIL
12 54 (19.78%) SCCM
13 53 (19.41%) Azure
14 51 (18.68%) Microsoft Exchange
15 50 (18.32%) Degree
16 49 (17.95%) Security Cleared
16 49 (17.95%) Microsoft Intune
17 44 (16.12%) Driving Licence
18 38 (13.92%) Entra ID
19 36 (13.19%) Asset Management
20 33 (12.09%) Smartphone
20 33 (12.09%) Microsoft Certification
21 32 (11.72%) ServiceNow
21 32 (11.72%) Break/Fix
22 31 (11.36%) Mac OS
23 30 (10.99%) Windows 7
23 30 (10.99%) DNS
24 29 (10.62%) Onboarding
25 26 (9.52%) Organisational Skills
25 26 (9.52%) Computer Science

Desktop Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 51 (18.68%) Microsoft Exchange
2 14 (5.13%) SharePoint
3 6 (2.20%) Skype for Business
4 2 (0.73%) Exchange Server 2010
5 1 (0.37%) CMS
Applications
1 108 (39.56%) Microsoft Office
2 18 (6.59%) Microsoft Excel
3 16 (5.86%) Microsoft PowerPoint
Business Applications
1 4 (1.47%) Eikon
Cloud Services
1 127 (46.52%) Microsoft 365
2 53 (19.41%) Azure
3 38 (13.92%) Entra ID
4 18 (6.59%) OneDrive
5 8 (2.93%) Mimecast
6 7 (2.56%) WhatsApp
7 4 (1.47%) AWS
8 2 (0.73%) Slack
9 1 (0.37%) GCP
9 1 (0.37%) PaaS
9 1 (0.37%) SaaS
Communications & Networking
1 30 (10.99%) DNS
2 23 (8.42%) Network Security
3 20 (7.33%) Remote Desktop
4 18 (6.59%) Wi-Fi
5 15 (5.49%) LAN
6 12 (4.40%) DHCP
7 11 (4.03%) TCP/IP
8 10 (3.66%) Firewall
8 10 (3.66%) Skype
9 8 (2.93%) VPN
10 6 (2.20%) Cisco IOS
11 4 (1.47%) WAN
12 3 (1.10%) Internet
12 3 (1.10%) Telepresence
12 3 (1.10%) VoIP
13 2 (0.73%) WebEx
13 2 (0.73%) Wireless
14 1 (0.37%) Intranet
14 1 (0.37%) PSTN
14 1 (0.37%) SAN
Development Applications
1 2 (0.73%) JIRA
2 1 (0.37%) MSI
General
1 107 (39.19%) Social Skills
2 70 (25.64%) Finance
3 26 (9.52%) Organisational Skills
4 13 (4.76%) Banking
4 13 (4.76%) Legal
5 12 (4.40%) Analytical Skills
5 12 (4.40%) Automotive
5 12 (4.40%) Inclusion and Diversity
6 10 (3.66%) Law
7 8 (2.93%) Retail
8 6 (2.20%) Telecoms
9 4 (1.47%) Front Office
10 3 (1.10%) Multimedia
10 3 (1.10%) Pharmaceutical
11 2 (0.73%) Aerospace
11 2 (0.73%) Billing
11 2 (0.73%) Financial Institution
11 2 (0.73%) Local Government
11 2 (0.73%) Manufacturing
11 2 (0.73%) Public Sector
Miscellaneous
1 44 (16.12%) Driving Licence
2 33 (12.09%) Smartphone
3 29 (10.62%) Onboarding
4 20 (7.33%) Video Conferencing
5 18 (6.59%) iPhone
6 9 (3.30%) iPad
7 8 (2.93%) Blackberry
8 6 (2.20%) Self-Motivation
9 4 (1.47%) BYOD
10 3 (1.10%) Hedge funds
10 3 (1.10%) Management Information System
10 3 (1.10%) Team-Oriented Environment
11 2 (0.73%) CMDB
11 2 (0.73%) Data Centre
11 2 (0.73%) Fat Client
11 2 (0.73%) Mobile App
11 2 (0.73%) Thin Client
12 1 (0.37%) Derivative
12 1 (0.37%) EPoS
12 1 (0.37%) Virtual Team
Operating Systems
1 196 (71.79%) Windows
2 87 (31.87%) Windows 10
3 31 (11.36%) Mac OS
4 30 (10.99%) Windows 7
5 20 (7.33%) Android
6 16 (5.86%) Windows Server
7 8 (2.93%) Apple iOS
8 6 (2.20%) Mac OS X
9 5 (1.83%) Windows Server 2008
10 3 (1.10%) Windows XP
11 1 (0.37%) Linux
11 1 (0.37%) Windows Server 2012
Processes & Methodologies
1 68 (24.91%) Customer Service
2 63 (23.08%) Problem-Solving
3 58 (21.25%) ITIL
4 36 (13.19%) Asset Management
5 32 (11.72%) Break/Fix
6 26 (9.52%) Computer Science
7 24 (8.79%) ITSM
8 21 (7.69%) Service Delivery
9 17 (6.23%) Software Deployment
9 17 (6.23%) Time Management
10 16 (5.86%) Mobile Device Management
10 16 (5.86%) Ticket Management
11 14 (5.13%) Proactive Maintenance
12 13 (4.76%) Service Management
13 10 (3.66%) Continuous Improvement
14 9 (3.30%) Incident Management
15 8 (2.93%) Customer Requirements
15 8 (2.93%) Software Testing
16 7 (2.56%) Root Cause Analysis
16 7 (2.56%) Stakeholder Management
Programming Languages
1 13 (4.76%) PowerShell
2 1 (0.37%) Python
2 1 (0.37%) SQL
Qualifications
1 50 (18.32%) Degree
2 49 (17.95%) Security Cleared
3 33 (12.09%) Microsoft Certification
4 25 (9.16%) A+ Certification
5 24 (8.79%) Computer Science Degree
6 23 (8.42%) DBS Check
6 23 (8.42%) MCP
7 18 (6.59%) SC Cleared
8 16 (5.86%) DV Cleared
9 14 (5.13%) BPSS Clearance
10 9 (3.30%) ITIL Certification
11 4 (1.47%) Master's Degree
11 4 (1.47%) NVQ Level 3
12 3 (1.10%) ITIL Foundation Certificate
12 3 (1.10%) MBA
13 2 (0.73%) MCSE
14 1 (0.37%) AWS Certification
14 1 (0.37%) CCNA
14 1 (0.37%) Cisco Certification
Quality Assurance & Compliance
1 25 (9.16%) SLA
2 14 (5.13%) PCI DSS
3 5 (1.83%) GDPR
4 1 (0.37%) Accessibility
4 1 (0.37%) ISO/IEC 27001
System Software
1 162 (59.34%) Active Directory
2 14 (5.13%) KVM
3 10 (3.66%) Hyper-V
3 10 (3.66%) VMware Infrastructure
4 9 (3.30%) Firmware
5 4 (1.47%) vSphere
6 2 (0.73%) Terminal Services
6 2 (0.73%) Virtual Desktop
6 2 (0.73%) XenApp
7 1 (0.37%) VMware ESXi
7 1 (0.37%) XenDesktop
Systems Management
1 54 (19.78%) SCCM
2 49 (17.95%) Microsoft Intune
3 3 (1.10%) Jamf Pro
3 3 (1.10%) McAfee ePO
4 2 (0.73%) Cisco CUCM
4 2 (0.73%) Single Sign-On
5 1 (0.37%) Backup Exec
5 1 (0.37%) NetBackup
5 1 (0.37%) Norton AntiVirus
5 1 (0.37%) Symantec Enterprise Vault
5 1 (0.37%) vCenter Server
5 1 (0.37%) WSUS
Vendors
1 179 (65.57%) Microsoft
2 32 (11.72%) ServiceNow
3 25 (9.16%) Dell
4 14 (5.13%) Apple
4 14 (5.13%) Cisco
4 14 (5.13%) Citrix
5 13 (4.76%) McAfee
5 13 (4.76%) VMware
6 12 (4.40%) MobileIron
7 10 (3.66%) Bloomberg
7 10 (3.66%) HP
8 4 (1.47%) Acronis
8 4 (1.47%) Ivanti
8 4 (1.47%) Sage
8 4 (1.47%) Samsung
9 3 (1.10%) Polycom
10 2 (0.73%) Cognizant
10 2 (0.73%) Reuters
10 2 (0.73%) Symantec
10 2 (0.73%) Trayport