Digital Customer Experience Jobs in England

Digital Customer Experience (Digital CX)
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Digital Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Digital Customer Experience over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 752 816 1056
Rank change year-on-year +64 +240 -256
Permanent jobs citing Digital Customer Experience 84 93 110
As % of all permanent jobs advertised in England 0.095% 0.11% 0.079%
As % of the Processes & Methodologies category 0.11% 0.11% 0.082%
Number of salaries quoted 16 50 43
10th Percentile £21,000 £52,500 £40,250
25th Percentile £27,563 £56,219 £45,625
Median annual salary (50th Percentile) £49,250 £70,000 £60,000
Median % change year-on-year -29.64% +16.67% -20.00%
75th Percentile £72,500 £97,500 £76,250
90th Percentile £83,750 £100,000 £91,500
UK median annual salary £60,500 £70,000 £57,500
% change year-on-year -13.57% +21.74% -23.33%

All Process and Methodology Skills
England

Digital Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 74,781 82,738 134,313
As % of all permanent jobs advertised in England 84.16% 95.57% 95.95%
Number of salaries quoted 54,521 49,312 73,714
10th Percentile £29,000 £34,329 £33,500
25th Percentile £40,000 £46,000 £44,000
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £72,500 £82,500 £80,000
90th Percentile £93,750 £102,500 £97,500
UK median annual salary £55,000 £61,000 £60,000
% change year-on-year -9.84% +1.67% +9.09%

Digital Customer Experience
Job Vacancy Trend in England

Job postings citing Digital Customer Experience as a proportion of all IT jobs advertised in England.

Job vacancy trend for Digital Customer Experience in England

Digital Customer Experience
Salary Trend in England

3-month moving average salary quoted in jobs citing Digital Customer Experience in England.

Salary trend for Digital Customer Experience in England

Digital Customer Experience
Salary Histogram in England

Salary distribution for jobs citing Digital Customer Experience in England over the 6 months to 28 May 2024.

Salary histogram for Digital Customer Experience in England

Digital Customer Experience
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Digital Customer Experience within the England region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +75 28 £70,000 -26.32% 1
North West +24 19 £70,000 -26.32% 1
South East +17 17 £32,250 -46.25% 2
London +105 15 £65,000 -7.74% 6
South West -17 14 £82,500 +38.59% 1
Midlands -3 9 - - 1
East Midlands -7 9 - - 1
Yorkshire - 9 - -
East of England - 1 £31,500 -
Digital Customer Experience
UK

Digital Customer Experience
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.57%) CMS
2 1 (1.19%) Adobe Experience Manager
2 1 (1.19%) Headless CMS
Applications
1 28 (33.33%) Sketch
2 6 (7.14%) Microsoft Office
3 4 (4.76%) Microsoft Excel
3 4 (4.76%) Microsoft PowerPoint
4 1 (1.19%) Adobe After Effects
4 1 (1.19%) Adobe Illustrator
4 1 (1.19%) Adobe Premiere
4 1 (1.19%) Adobe XD
4 1 (1.19%) Chatbot
4 1 (1.19%) Photoshop
Cloud Services
1 28 (33.33%) Figma
1 28 (33.33%) Heroku
1 28 (33.33%) Miro
2 2 (2.38%) Asana
2 2 (2.38%) Basecamp
2 2 (2.38%) GCP
2 2 (2.38%) Google Analytics
2 2 (2.38%) Smartsheet
3 1 (1.19%) Adobe Analytics
Database & Business Intelligence
1 2 (2.38%) BigQuery
1 2 (2.38%) Looker
Development Applications
1 2 (2.38%) JIRA
2 1 (1.19%) Visual Website Optimizer
General
1 12 (14.29%) Social Skills
2 6 (7.14%) Analytical Skills
2 6 (7.14%) Marketing
3 5 (5.95%) Retail
4 2 (2.38%) Automotive
4 2 (2.38%) Finance
4 2 (2.38%) Inclusion and Diversity
5 1 (1.19%) Influencing Skills
5 1 (1.19%) Multimedia
5 1 (1.19%) Organisational Skills
5 1 (1.19%) Publishing
5 1 (1.19%) Wearables
Job Titles
1 50 (59.52%) Senior
2 43 (51.19%) Designer
3 28 (33.33%) Senior Designer
3 28 (33.33%) Senior UI Designer
3 28 (33.33%) Senior UI/UX Designer
3 28 (33.33%) Senior UX Designer
3 28 (33.33%) UI Designer
3 28 (33.33%) UI/UX Designer
3 28 (33.33%) UX Designer
4 21 (25.00%) Senior User Researcher
4 21 (25.00%) User Researcher
5 14 (16.67%) Service Designer
6 4 (4.76%) Customer Experience Manager
6 4 (4.76%) Digital Product Manager
6 4 (4.76%) Product Manager
6 4 (4.76%) Training Advisor
7 3 (3.57%) Lead
8 2 (2.38%) Digital Executive
9 1 (1.19%) Delivery Manager
9 1 (1.19%) Digital Delivery Manager
Libraries, Frameworks & Software Standards
1 31 (36.90%) HTML
2 3 (3.57%) .NET
2 3 (3.57%) CSS
3 1 (1.19%) Apache Felix
3 1 (1.19%) Apache Sling
3 1 (1.19%) HTML5
3 1 (1.19%) J2EE
3 1 (1.19%) MACH
3 1 (1.19%) OSGi
3 1 (1.19%) RESTful
3 1 (1.19%) Web Services
3 1 (1.19%) XML
Miscellaneous
1 21 (25.00%) Product Ownership
2 6 (7.14%) Social Media
3 3 (3.57%) Analytical Mindset
3 3 (3.57%) Mobile App
4 1 (1.19%) Client/Server
4 1 (1.19%) Distributed Systems
4 1 (1.19%) Enterprise Software
4 1 (1.19%) Graphic Design
4 1 (1.19%) Marketing Technology
4 1 (1.19%) Self-Motivation
Operating Systems
1 2 (2.38%) Android
1 2 (2.38%) Apple iOS
Processes & Methodologies
1 84 (100.00%) Customer Experience
2 63 (75.00%) Actionable Insight
2 63 (75.00%) User-Centered Design (UCD)
2 63 (75.00%) Workshop Facilitation
3 43 (51.19%) Prototyping
4 36 (42.86%) User Experience
5 35 (41.67%) User Research
6 34 (40.48%) Problem-Solving
7 33 (39.29%) Agile
7 33 (39.29%) Stakeholder Management
7 33 (39.29%) UX Design
8 29 (34.52%) Design Patterns
9 28 (33.33%) Coaching
9 28 (33.33%) High-Fidelity Prototypes
9 28 (33.33%) Low-Fidelity Prototypes
9 28 (33.33%) Sprint Review
10 23 (27.38%) Backlog Prioritisation
11 21 (25.00%) Empathy Maps
11 21 (25.00%) Qualitative Research
11 21 (25.00%) Quantitative Research
Programming Languages
1 3 (3.57%) JavaScript
2 1 (1.19%) Java
Qualifications
1 63 (75.00%) SC Cleared
1 63 (75.00%) Security Cleared
2 4 (4.76%) Degree
Quality Assurance & Compliance
1 67 (79.76%) Accessibility
2 28 (33.33%) WCAG
3 2 (2.38%) QA
Vendors
1 4 (4.76%) Microsoft
2 3 (3.57%) Optimizely
3 2 (2.38%) Adobe
3 2 (2.38%) Google
3 2 (2.38%) Medallia