IT Support Engineer Jobs in England

IT Support Engineer
UK > England

The median IT Support Engineer salary in England is £30,000 per year according to job vacancies posted during the 6 months to 14 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 232 382 582
Rank change year-on-year +150 +200 -143
Permanent jobs requiring an IT Support Engineer 1,063 747 695
As % of all permanent jobs advertised in England 1.24% 0.84% 0.52%
As % of the Job Titles category 1.31% 0.91% 0.54%
Number of salaries quoted 989 560 639
10th Percentile £23,000 £25,000 £22,500
25th Percentile £25,750 £26,250 £26,250
Median annual salary (50th Percentile) £30,000 £32,500 £31,500
Median % change year-on-year -7.69% +3.17% +6.78%
75th Percentile £36,000 £37,063 £37,250
90th Percentile £43,000 £43,300 £44,250
UK median annual salary £30,000 £32,500 £31,133
% change year-on-year -7.69% +4.39% +4.65%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 81,017 81,732 129,546
% of permanent jobs with a recognized job title 94.50% 91.52% 96.08%
Number of salaries quoted 60,430 51,948 75,224
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,500 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Engineer
Job Vacancy Trend in England

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support Engineer in England

IT Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing IT Support Engineer in England.

Salary trend for IT Support Engineer in England

IT Support Engineer
Salary Histogram in England

Salary distribution for jobs citing IT Support Engineer in England over the 6 months to 14 May 2024.

Salary histogram for IT Support Engineer in England

IT Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the England region over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +123 283 £30,000 - 34
North of England +64 203 £28,500 -5.00% 37
Midlands +95 185 £28,750 +4.55% 32
East of England +59 145 £29,500 -5.98% 12
South West +13 143 £30,000 -6.25% 27
West Midlands +67 110 £28,500 +3.64% 15
London +21 104 £34,000 -2.86% 48
North West +33 99 £26,500 -18.46% 18
East Midlands +17 70 £30,000 +9.09% 17
Yorkshire +66 67 £30,000 +9.09% 15
North East +23 37 £32,500 -3.34% 4
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 14 May 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Support Engineer in the job title.

1 698 (65.66%) Windows
2 652 (61.34%) Microsoft 365
3 589 (55.41%) Microsoft
4 535 (50.33%) Active Directory
5 402 (37.82%) Azure
6 359 (33.77%) Social Skills
7 338 (31.80%) Windows Server
8 270 (25.40%) Firewall
9 237 (22.30%) Customer Service
10 220 (20.70%) Microsoft Exchange
11 219 (20.60%) Windows 10
12 195 (18.34%) VMware
12 195 (18.34%) Problem-Solving
13 193 (18.16%) Microsoft Office
14 171 (16.09%) ITIL
15 165 (15.52%) Hyper-V
16 151 (14.21%) Entra ID
16 151 (14.21%) SharePoint
17 137 (12.89%) VMware Infrastructure
17 137 (12.89%) Microsoft Intune
18 117 (11.01%) DNS
19 115 (10.82%) Driving Licence
20 101 (9.50%) SQL
20 101 (9.50%) Wi-Fi
21 97 (9.13%) SQL Server
22 94 (8.84%) VPN
22 94 (8.84%) Citrix
23 93 (8.75%) Degree
24 92 (8.65%) DHCP
25 85 (8.00%) Linux

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 220 (20.70%) Microsoft Exchange
2 151 (14.21%) SharePoint
3 17 (1.60%) Exchange Server 2013
4 11 (1.03%) Exchange Server 2010
5 9 (0.85%) Exchange Server 2007
6 8 (0.75%) Confluence
7 6 (0.56%) Exchange Server 2000
8 4 (0.38%) IIS
9 3 (0.28%) SAS
9 3 (0.28%) WordPress
10 2 (0.19%) Blackberry Enterprise Server
10 2 (0.19%) CMS
10 2 (0.19%) Exchange Server 2003
10 2 (0.19%) Skype for Business
11 1 (0.094%) Apache
11 1 (0.094%) Site Server
11 1 (0.094%) Tomcat
Applications
1 193 (18.16%) Microsoft Office
2 37 (3.48%) Microsoft Excel
3 6 (0.56%) Spreadsheet
4 4 (0.38%) Microsoft Project
5 3 (0.28%) SPSS
Business Applications
1 5 (0.47%) Sage X3
2 2 (0.19%) Oracle Receivables
3 1 (0.094%) Carpe Diem
3 1 (0.094%) Elite 3E
3 1 (0.094%) Remedy ITSM
3 1 (0.094%) SAP ERP
Cloud Services
1 652 (61.34%) Microsoft 365
2 402 (37.82%) Azure
3 151 (14.21%) Entra ID
4 52 (4.89%) AWS
5 44 (4.14%) OneDrive
6 21 (1.98%) Google Workspace
7 19 (1.79%) Mimecast
8 7 (0.66%) Serverless
9 6 (0.56%) Amazon EC2
9 6 (0.56%) WhatsApp
10 5 (0.47%) Cloud Computing
10 5 (0.47%) IaaS
10 5 (0.47%) iTunes
11 4 (0.38%) PaaS
11 4 (0.38%) SaaS
12 3 (0.28%) Dropbox
12 3 (0.28%) GCP
12 3 (0.28%) Rubrik
13 2 (0.19%) OpenDNS
13 2 (0.19%) Power Automate
Communications & Networking
1 270 (25.40%) Firewall
2 117 (11.01%) DNS
3 101 (9.50%) Wi-Fi
4 94 (8.84%) VPN
5 92 (8.65%) DHCP
6 83 (7.81%) Wireless
7 82 (7.71%) VoIP
8 68 (6.40%) TCP/IP
9 60 (5.64%) SAN
10 57 (5.36%) WAN
11 56 (5.27%) VLAN
12 50 (4.70%) LAN
13 28 (2.63%) Remote Desktop
14 26 (2.45%) Internet
15 18 (1.69%) NAS
16 17 (1.60%) Network Security
17 16 (1.51%) Unified Communications
18 12 (1.13%) SSL
19 11 (1.03%) Broadband
19 11 (1.03%) PBX
Database & Business Intelligence
1 97 (9.13%) SQL Server
2 36 (3.39%) Amazon RDS
3 18 (1.69%) MySQL
4 8 (0.75%) MariaDB
5 4 (0.38%) DB2
6 3 (0.28%) Big Data
6 3 (0.28%) EDRMS
7 2 (0.19%) Crystal Reports
7 2 (0.19%) Oracle Reports
8 1 (0.094%) Electronic Patient Records
8 1 (0.094%) Oracle Database
8 1 (0.094%) Power BI
Development Applications
1 21 (1.98%) JIRA
2 2 (0.19%) MSI
2 2 (0.19%) Visual Studio
3 1 (0.094%) Atlassian Bamboo
3 1 (0.094%) Bitbucket
3 1 (0.094%) Jenkins
General
1 359 (33.77%) Social Skills
2 66 (6.21%) Organisational Skills
3 54 (5.08%) Telecoms
4 53 (4.99%) Finance
5 50 (4.70%) Analytical Skills
6 48 (4.52%) Law
7 30 (2.82%) Legal
8 29 (2.73%) Inclusion and Diversity
9 26 (2.45%) Retail
10 24 (2.26%) Manufacturing
11 20 (1.88%) Documentation Skills
12 18 (1.69%) Games
13 15 (1.41%) Marketing
14 12 (1.13%) Banking
15 11 (1.03%) Back Office
16 9 (0.85%) Advertising
17 7 (0.66%) Public Sector
18 2 (0.19%) Electronics
18 2 (0.19%) Military
18 2 (0.19%) Publishing
Libraries, Frameworks & Software Standards
1 8 (0.75%) ADSI
1 8 (0.75%) LDAP
2 5 (0.47%) Kafka
3 4 (0.38%) Cocoa
4 3 (0.28%) LAMP
5 2 (0.19%) .NET
5 2 (0.19%) CSS
5 2 (0.19%) HTML
5 2 (0.19%) V-Ray
6 1 (0.094%) EDI
6 1 (0.094%) RESTEasy
6 1 (0.094%) SAML
Miscellaneous
1 115 (10.82%) Driving Licence
2 39 (3.67%) Self-Motivation
3 38 (3.57%) Replication
4 26 (2.45%) EPoS
5 25 (2.35%) Enterprise Storage
6 23 (2.16%) Fat Client
6 23 (2.16%) Thin Client
7 17 (1.60%) Data Centre
8 16 (1.51%) Management Information System
9 15 (1.41%) iPad
10 14 (1.32%) Onboarding
11 13 (1.22%) Social Media
12 12 (1.13%) CCTV
12 12 (1.13%) Video Conferencing
13 9 (0.85%) iPhone
14 8 (0.75%) Client/Server
14 8 (0.75%) Public Cloud
15 6 (0.56%) Apple TV
15 6 (0.56%) Life Science
16 3 (0.28%) Wiki
Operating Systems
1 698 (65.66%) Windows
2 338 (31.80%) Windows Server
3 219 (20.60%) Windows 10
4 85 (8.00%) Linux
5 70 (6.59%) Mac OS
5 70 (6.59%) Windows Server 2016
6 55 (5.17%) Windows Server 2019
7 52 (4.89%) Windows Server 2012
8 50 (4.70%) Android
9 43 (4.05%) Apple iOS
10 26 (2.45%) Windows 7
11 20 (1.88%) Mac OS X
12 19 (1.79%) Windows Server 2008
13 13 (1.22%) Windows 8
14 9 (0.85%) Unix
15 7 (0.66%) CentOS
16 5 (0.47%) Windows Server 2003
17 4 (0.38%) Debian
18 3 (0.28%) Red Hat Enterprise Linux
18 3 (0.28%) VMS
Processes & Methodologies
1 237 (22.30%) Customer Service
2 195 (18.34%) Problem-Solving
3 171 (16.09%) ITIL
4 76 (7.15%) Cybersecurity
5 62 (5.83%) Infrastructure Engineering
6 53 (4.99%) Service Delivery
7 45 (4.23%) Project Delivery
8 43 (4.05%) Incident Management
9 37 (3.48%) Remote Monitoring and Management
10 36 (3.39%) Asset Management
11 35 (3.29%) Agile
11 35 (3.29%) Project Planning
12 34 (3.20%) Change Management
13 33 (3.10%) Migration
14 31 (2.92%) Continuous Improvement
15 30 (2.82%) Time Management
16 28 (2.63%) Customer Experience
16 28 (2.63%) Disaster Recovery
17 24 (2.26%) Service Management
18 22 (2.07%) Desktop Virtualisation
Programming Languages
1 101 (9.50%) SQL
2 60 (5.64%) PowerShell
3 7 (0.66%) PHP
3 7 (0.66%) Python
4 6 (0.56%) Bash
5 5 (0.47%) Java
5 5 (0.47%) VB
6 2 (0.19%) C++
7 1 (0.094%) Perl
Qualifications
1 93 (8.75%) Degree
2 83 (7.81%) Microsoft Certification
3 48 (4.52%) DBS Check
4 36 (3.39%) Cisco Certification
5 35 (3.29%) CCNA
6 32 (3.01%) Network+ Certification
7 25 (2.35%) Azure Certification
8 18 (1.69%) MCSE
9 17 (1.60%) A+ Certification
10 16 (1.51%) MCP
11 12 (1.13%) Security Cleared
12 11 (1.03%) CompTIA Security+
13 10 (0.94%) ITIL Certification
14 9 (0.85%) MCSA
15 7 (0.66%) ITIL Foundation Certificate
15 7 (0.66%) SC Cleared
16 6 (0.56%) DV Cleared
17 3 (0.28%) Computer Science Degree
18 2 (0.19%) CCNP
18 2 (0.19%) MCITP
Quality Assurance & Compliance
1 66 (6.21%) SLA
2 30 (2.82%) GDPR
3 15 (1.41%) Cyber Essentials
4 10 (0.94%) ISO/IEC 27001
5 2 (0.19%) NIST
6 1 (0.094%) Cyber Essentials PLUS
6 1 (0.094%) PCI DSS
System Software
1 535 (50.33%) Active Directory
2 165 (15.52%) Hyper-V
3 137 (12.89%) VMware Infrastructure
4 29 (2.73%) VMware ESXi
5 21 (1.98%) Virtual Desktop
6 12 (1.13%) vSphere
7 10 (0.94%) Virtual Machines
8 9 (0.85%) Terminal Services
9 8 (0.75%) Docker
10 6 (0.56%) Virtual Servers
11 4 (0.38%) Citrix Hypervisor
12 3 (0.28%) XenApp
13 2 (0.19%) Firmware
13 2 (0.19%) pfSense
13 2 (0.19%) VMware Workstation
14 1 (0.094%) Microsoft App-V
14 1 (0.094%) NFS
14 1 (0.094%) Terminal Server
14 1 (0.094%) Xen
Systems Management
1 137 (12.89%) Microsoft Intune
2 56 (5.27%) SCCM
3 13 (1.22%) Cisco CUCM
3 13 (1.22%) ServiceCenter
4 11 (1.03%) Jamf Pro
5 6 (0.56%) Kubernetes
5 6 (0.56%) Opsgenie
6 5 (0.47%) WSUS
7 4 (0.38%) Backup Exec
8 3 (0.28%) Active Directory Federation Services
8 3 (0.28%) FortiGate
8 3 (0.28%) NetCrunch
9 2 (0.19%) Grafana
9 2 (0.19%) Prometheus
9 2 (0.19%) Single Sign-On
9 2 (0.19%) vCenter Server
10 1 (0.094%) Autotask
10 1 (0.094%) Failover Clustering
10 1 (0.094%) Microsoft Clustering
10 1 (0.094%) Progress Chef
Vendors
1 589 (55.41%) Microsoft
2 195 (18.34%) VMware
3 94 (8.84%) Citrix
4 76 (7.15%) Cisco
5 73 (6.87%) Veeam
6 71 (6.68%) Apple
7 50 (4.70%) Sophos
8 43 (4.05%) HP
9 28 (2.63%) ConnectWise
9 28 (2.63%) Draytek
10 24 (2.26%) Google
11 23 (2.16%) Barracuda Networks
11 23 (2.16%) Meraki
12 19 (1.79%) Aruba
13 16 (1.51%) Fortinet
13 16 (1.51%) Palo Alto
14 15 (1.41%) Dell
15 13 (1.22%) WatchGuard
16 12 (1.13%) Mitel
17 9 (0.85%) Acronis