IT Support Engineer Jobs in England

IT Support Engineer
UK > England

The median IT Support Engineer salary in England is £30,000 per year according to job vacancies posted during the 6 months to 29 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 May 2024
Same period 2023 Same period 2022
Rank 231 380 610
Rank change year-on-year +149 +230 -153
Permanent jobs requiring an IT Support Engineer 1,078 713 692
As % of all permanent jobs advertised in England 1.20% 0.83% 0.50%
As % of the Job Titles category 1.27% 0.90% 0.52%
Number of salaries quoted 1,003 525 630
10th Percentile £23,000 £25,500 £22,500
25th Percentile £25,688 £27,500 £26,250
Median annual salary (50th Percentile) £30,000 £32,500 £31,500
Median % change year-on-year -7.69% +3.17% +5.00%
75th Percentile £35,500 £37,250 £37,500
90th Percentile £43,000 £42,500 £47,500
UK median annual salary £30,000 £32,500 £31,000
% change year-on-year -7.69% +4.84% +3.33%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 84,698 78,992 134,069
% of permanent jobs with a recognized job title 94.67% 91.44% 96.02%
Number of salaries quoted 62,716 50,412 74,905
10th Percentile £28,500 £32,750 £32,500
25th Percentile £38,066 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,800 £60,000
Median % change year-on-year -13.65% +1.33% +9.09%
75th Percentile £71,250 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Engineer
Job Vacancy Trend in England

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support Engineer in England

IT Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing IT Support Engineer in England.

Salary trend for IT Support Engineer in England

IT Support Engineer
Salary Histogram in England

Salary distribution for jobs citing IT Support Engineer in England over the 6 months to 29 May 2024.

Salary histogram for IT Support Engineer in England

IT Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the England region over the 6 months to 29 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +127 279 £30,000 - 38
North of England +67 215 £28,500 -5.00% 42
Midlands +71 185 £29,000 +5.45% 25
East of England +58 146 £29,500 -5.98% 17
South West +23 145 £30,000 -6.25% 24
West Midlands +61 109 £28,500 +3.64% 11
London +6 108 £34,000 -2.86% 49
North West +42 105 £26,500 -21.48% 20
East Midlands +7 71 £30,000 +9.09% 14
Yorkshire +59 69 £30,000 +9.09% 20
North East +30 41 £32,500 -3.34% 4
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 29 May 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Support Engineer in the job title.

1 701 (65.03%) Windows
2 647 (60.02%) Microsoft 365
3 592 (54.92%) Microsoft
4 531 (49.26%) Active Directory
5 405 (37.57%) Azure
6 361 (33.49%) Social Skills
7 337 (31.26%) Windows Server
8 268 (24.86%) Firewall
9 239 (22.17%) Customer Service
10 219 (20.32%) Windows 10
11 217 (20.13%) Microsoft Exchange
12 195 (18.09%) Microsoft Office
13 194 (18.00%) Problem-Solving
14 192 (17.81%) VMware
15 174 (16.14%) ITIL
16 165 (15.31%) Hyper-V
17 151 (14.01%) Entra ID
18 148 (13.73%) SharePoint
19 139 (12.89%) Microsoft Intune
20 134 (12.43%) VMware Infrastructure
21 116 (10.76%) Driving Licence
22 109 (10.11%) DNS
23 107 (9.93%) SQL
24 104 (9.65%) Wi-Fi
25 95 (8.81%) SQL Server
25 95 (8.81%) VPN
26 93 (8.63%) Citrix
27 90 (8.35%) Degree
28 87 (8.07%) DHCP
29 85 (7.88%) Linux

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 217 (20.13%) Microsoft Exchange
2 148 (13.73%) SharePoint
3 17 (1.58%) Exchange Server 2013
4 11 (1.02%) Exchange Server 2010
5 9 (0.83%) Exchange Server 2007
6 8 (0.74%) Confluence
7 6 (0.56%) Exchange Server 2000
8 4 (0.37%) IIS
9 3 (0.28%) SAS
9 3 (0.28%) WordPress
10 2 (0.19%) Blackberry Enterprise Server
10 2 (0.19%) Exchange Server 2003
10 2 (0.19%) Skype for Business
11 1 (0.093%) Apache
11 1 (0.093%) CMS
11 1 (0.093%) Site Server
11 1 (0.093%) Tomcat
Applications
1 195 (18.09%) Microsoft Office
2 37 (3.43%) Microsoft Excel
3 6 (0.56%) Spreadsheet
4 4 (0.37%) Microsoft Project
5 3 (0.28%) SPSS
Business Applications
1 5 (0.46%) Sage X3
2 2 (0.19%) Oracle Receivables
3 1 (0.093%) Carpe Diem
3 1 (0.093%) Elite 3E
Cloud Services
1 647 (60.02%) Microsoft 365
2 405 (37.57%) Azure
3 151 (14.01%) Entra ID
4 47 (4.36%) AWS
5 45 (4.17%) OneDrive
6 21 (1.95%) Google Workspace
7 19 (1.76%) Mimecast
8 6 (0.56%) Amazon EC2
8 6 (0.56%) Serverless
9 5 (0.46%) Cloud Computing
9 5 (0.46%) iTunes
10 4 (0.37%) IaaS
10 4 (0.37%) PaaS
10 4 (0.37%) SaaS
10 4 (0.37%) WhatsApp
11 3 (0.28%) Dropbox
11 3 (0.28%) Rubrik
12 2 (0.19%) ClickUp
12 2 (0.19%) Microsoft Purview
12 2 (0.19%) Power Automate
Communications & Networking
1 268 (24.86%) Firewall
2 109 (10.11%) DNS
3 104 (9.65%) Wi-Fi
4 95 (8.81%) VPN
5 87 (8.07%) DHCP
6 83 (7.70%) Wireless
7 81 (7.51%) VoIP
8 66 (6.12%) TCP/IP
9 62 (5.75%) SAN
10 54 (5.01%) VLAN
10 54 (5.01%) WAN
11 47 (4.36%) LAN
12 28 (2.60%) Remote Desktop
13 26 (2.41%) Internet
14 19 (1.76%) NAS
15 18 (1.67%) Network Security
16 16 (1.48%) Unified Communications
17 12 (1.11%) SSL
18 11 (1.02%) Broadband
19 10 (0.93%) PBX
Database & Business Intelligence
1 95 (8.81%) SQL Server
2 35 (3.25%) Amazon RDS
3 17 (1.58%) MySQL
4 8 (0.74%) MariaDB
5 4 (0.37%) DB2
6 3 (0.28%) Big Data
6 3 (0.28%) EDRMS
6 3 (0.28%) Oracle Database
7 2 (0.19%) Crystal Reports
7 2 (0.19%) Oracle Reports
8 1 (0.093%) Electronic Patient Records
8 1 (0.093%) Power BI
Development Applications
1 21 (1.95%) JIRA
2 2 (0.19%) MSI
2 2 (0.19%) Visual Studio
3 1 (0.093%) Atlassian Bamboo
3 1 (0.093%) Bitbucket
3 1 (0.093%) Jenkins
General
1 361 (33.49%) Social Skills
2 62 (5.75%) Organisational Skills
3 56 (5.19%) Telecoms
4 50 (4.64%) Analytical Skills
5 48 (4.45%) Finance
6 47 (4.36%) Law
7 32 (2.97%) Inclusion and Diversity
8 26 (2.41%) Legal
8 26 (2.41%) Retail
9 23 (2.13%) Manufacturing
10 20 (1.86%) Documentation Skills
11 18 (1.67%) Games
12 14 (1.30%) Marketing
13 12 (1.11%) Banking
14 11 (1.02%) Back Office
15 9 (0.83%) Advertising
16 7 (0.65%) Public Sector
17 2 (0.19%) Automotive
17 2 (0.19%) Military
17 2 (0.19%) Publishing
Libraries, Frameworks & Software Standards
1 8 (0.74%) LDAP
2 7 (0.65%) ADSI
3 5 (0.46%) Kafka
4 4 (0.37%) Cocoa
5 3 (0.28%) LAMP
6 2 (0.19%) .NET
6 2 (0.19%) CSS
6 2 (0.19%) HTML
6 2 (0.19%) V-Ray
7 1 (0.093%) EDI
7 1 (0.093%) RESTEasy
7 1 (0.093%) SAML
Miscellaneous
1 116 (10.76%) Driving Licence
2 40 (3.71%) Self-Motivation
3 38 (3.53%) Replication
4 27 (2.50%) EPoS
5 26 (2.41%) Enterprise Storage
6 22 (2.04%) Fat Client
6 22 (2.04%) Thin Client
7 19 (1.76%) Management Information System
8 17 (1.58%) Data Centre
9 15 (1.39%) iPad
9 15 (1.39%) Onboarding
10 13 (1.21%) Social Media
11 11 (1.02%) Video Conferencing
12 10 (0.93%) CCTV
13 8 (0.74%) Client/Server
13 8 (0.74%) iPhone
14 7 (0.65%) Public Cloud
15 6 (0.56%) Apple TV
16 5 (0.46%) Life Science
17 3 (0.28%) Wiki
Operating Systems
1 701 (65.03%) Windows
2 337 (31.26%) Windows Server
3 219 (20.32%) Windows 10
4 85 (7.88%) Linux
5 69 (6.40%) Mac OS
5 69 (6.40%) Windows Server 2016
6 55 (5.10%) Windows Server 2019
7 51 (4.73%) Windows Server 2012
8 47 (4.36%) Android
9 42 (3.90%) Apple iOS
10 25 (2.32%) Windows 7
11 20 (1.86%) Mac OS X
12 19 (1.76%) Windows Server 2008
13 13 (1.21%) Windows 8
14 11 (1.02%) Unix
15 7 (0.65%) CentOS
16 5 (0.46%) Windows Server 2003
17 4 (0.37%) Debian
18 3 (0.28%) Red Hat Enterprise Linux
18 3 (0.28%) VMS
Processes & Methodologies
1 239 (22.17%) Customer Service
2 194 (18.00%) Problem-Solving
3 174 (16.14%) ITIL
4 76 (7.05%) Cybersecurity
5 61 (5.66%) Infrastructure Engineering
6 51 (4.73%) Service Delivery
7 44 (4.08%) Incident Management
7 44 (4.08%) Project Delivery
8 37 (3.43%) Remote Monitoring and Management
9 36 (3.34%) Asset Management
10 35 (3.25%) Agile
10 35 (3.25%) Project Planning
11 34 (3.15%) Change Management
12 33 (3.06%) Migration
13 31 (2.88%) Continuous Improvement
14 30 (2.78%) Customer Experience
14 30 (2.78%) Time Management
15 27 (2.50%) Disaster Recovery
16 25 (2.32%) Service Management
17 22 (2.04%) B2B
Programming Languages
1 107 (9.93%) SQL
2 53 (4.92%) PowerShell
3 7 (0.65%) PHP
4 5 (0.46%) Java
4 5 (0.46%) Python
4 5 (0.46%) VB
5 4 (0.37%) Bash
6 1 (0.093%) Perl
Qualifications
1 90 (8.35%) Degree
2 84 (7.79%) Microsoft Certification
3 48 (4.45%) DBS Check
4 32 (2.97%) CCNA
4 32 (2.97%) Cisco Certification
4 32 (2.97%) Network+ Certification
5 22 (2.04%) Azure Certification
6 20 (1.86%) MCSE
7 17 (1.58%) A+ Certification
8 16 (1.48%) MCP
9 12 (1.11%) CompTIA Security+
10 11 (1.02%) Security Cleared
11 10 (0.93%) ITIL Certification
12 8 (0.74%) MCSA
13 7 (0.65%) ITIL Foundation Certificate
13 7 (0.65%) SC Cleared
14 6 (0.56%) DV Cleared
15 4 (0.37%) Computer Science Degree
16 2 (0.19%) CCNP
16 2 (0.19%) MCDST
Quality Assurance & Compliance
1 63 (5.84%) SLA
2 30 (2.78%) GDPR
3 14 (1.30%) Cyber Essentials
4 10 (0.93%) ISO/IEC 27001
5 2 (0.19%) NIST
6 1 (0.093%) Cyber Essentials PLUS
6 1 (0.093%) PCI DSS
System Software
1 531 (49.26%) Active Directory
2 165 (15.31%) Hyper-V
3 134 (12.43%) VMware Infrastructure
4 27 (2.50%) VMware ESXi
5 21 (1.95%) Virtual Desktop
6 12 (1.11%) vSphere
7 10 (0.93%) Virtual Machines
8 8 (0.74%) Docker
8 8 (0.74%) Terminal Services
9 6 (0.56%) Virtual Servers
10 4 (0.37%) Citrix Hypervisor
11 2 (0.19%) Firmware
11 2 (0.19%) pfSense
11 2 (0.19%) VMware Workstation
11 2 (0.19%) XenApp
12 1 (0.093%) Microsoft App-V
12 1 (0.093%) NFS
12 1 (0.093%) Terminal Server
12 1 (0.093%) Xen
Systems Management
1 139 (12.89%) Microsoft Intune
2 55 (5.10%) SCCM
3 13 (1.21%) Cisco CUCM
3 13 (1.21%) ServiceCenter
4 12 (1.11%) Jamf Pro
5 6 (0.56%) Kubernetes
5 6 (0.56%) Opsgenie
6 5 (0.46%) WSUS
7 4 (0.37%) Backup Exec
8 3 (0.28%) NetBackup
8 3 (0.28%) NetCrunch
9 2 (0.19%) Active Directory Federation Services
9 2 (0.19%) Grafana
9 2 (0.19%) Prometheus
9 2 (0.19%) Single Sign-On
9 2 (0.19%) vCenter Server
10 1 (0.093%) Autotask
10 1 (0.093%) Failover Clustering
10 1 (0.093%) FortiGate
10 1 (0.093%) Puppet
Vendors
1 592 (54.92%) Microsoft
2 192 (17.81%) VMware
3 93 (8.63%) Citrix
4 76 (7.05%) Cisco
5 73 (6.77%) Veeam
6 72 (6.68%) Apple
7 51 (4.73%) Sophos
8 40 (3.71%) HP
9 28 (2.60%) ConnectWise
10 27 (2.50%) Draytek
11 24 (2.23%) Google
12 23 (2.13%) Barracuda Networks
12 23 (2.13%) Meraki
13 19 (1.76%) Aruba
14 16 (1.48%) Fortinet
14 16 (1.48%) Palo Alto
15 13 (1.21%) WatchGuard
16 12 (1.11%) Dell
16 12 (1.11%) Mitel
17 9 (0.83%) ESET